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North Gate Jaffna

3.5 star property

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Photo gallery for North Gate Jaffna

Family Triple Room | Minibar, in-room safe, desk, laptop workspace
Suite | View from room
Lobby lounge
Outdoor pool
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Station Road, Jaffna, Jaffna District, 40000
  • Our Lady of Refuge Church
    ‪4 min walk‬
  • Sri Nagavihara International Buddhist Centre
    ‪7 min walk‬
  • St Jame's Church
    ‪12 min walk‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 50.63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 34.93 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Bar (on property)

Jetwing Jaffna

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (155)
The price is €123
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Jetwing Jaffna

About this property

North Gate Jaffna

Hotel in Jaffna with fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and concierge services.
North Gate Jaffna offers 44 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Jaffna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at North Gate Jaffna, you're just a quick walk from Our Lady of Refuge Church. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Our Lady of Refuge Church and 7 minutes on foot from Sri Nagavihara International Buddhist Centre
North Gate Jaffna offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly North Gate Jaffna also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Jaffna hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 15 for adults and from USD 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

North Gate Jetwing Hotel Jaffna
North Gate Jetwing Hotel
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North Gate Jetwing
Hotel North Gate by Jetwing Jaffna
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North Gate Jaffna Jaffna
North Gate Jaffna Hotel Jaffna

North Gate Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 103 reviews
Rating 8 - Good. 40 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Shubashini

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not clean. No hot water in the bathroom. A less than average hotel that charges at 5* rate. Would not be staying here again or recommending to anyone.
Stayed 5 nights in Nov 2024

8/10 Good

Mariyampillai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

shanmugarajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay in Jaffna
Stayed 1 night in Nov 2024

10/10 Excellent

Subhodini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate being one of the few taller buildings.
Stayed 1 night in Oct 2024

10/10 Excellent

Kones

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food. Lots of options. It would be great if they can provide an Iron for each room. It is currently available upon request only.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - convenient location ! This is my 5th or 6th visit
Stayed 2 nights in Oct 2024

8/10 Good

Arani

Stayed 3 nights in Sep 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team and North Gate Jaffna were accommodating and very helpful. We enjoyed our stay due to their customer service above all. The actual property is clean and well situated however, it is starting to show its age, so keep this in mind if/when booking. For example, the fan/AC is temperamental (it either doesn't work, or it is set to turbo speed- no in between). There were some issues with power outages on the second day of our stay, however, this was not an ongoing issue. Would we stay here again? Very much so. The problems do not outweigh the excellent client experience that North Gate seeks to offer its clientele.
Stayed 4 nights in Sep 2024

2/10 Terrible

Theeparajah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room back door look not working i complien twice they didn't fixed i feel unseaf to sleep and washroom comoed falis not working properly i tell them they didn't fix that too.
Stayed 4 nights in Aug 2024

8/10 Good

DHARANI

Travelled with family, Business traveller
Liked: Staff & service, amenities
The staff and guest was really good, room was comfortable but the restroom need to be updated.
Stayed 3 nights in Aug 2024

8/10 Good

Ranjith, Windsor Mill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff. Food is amazingly good, especially the breakfast.
Stayed 4 nights in Jul 2024

2/10 Terrible

Van, Conroe

I didn’t stay at this hotel because the doors were locked. I went to another hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Selvaraja

Stayed 6 nights in Jul 2024

10/10 Excellent

pathman

Liked: Cleanliness, amenities
Satisfied with the service
Stayed 2 nights in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing, at breakfast they somehow sensed when I wanted some more tea! The food was really delicious, a great selection of curries (as well as western foods - although I stuck with the local fare). The hotel location was very central and made it easy to see some of the sites in the city centre (market, fort, old kachcheri etc.). If I was planning a trip to Jaffna in the future, I would definitely stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

Hasenthirarasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Bren

Stayed 2 nights in Feb 2024

8/10 Good

DENIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely expérience
First time in Jaffna, travelling with three working colleagues who were at their first experience in SriLanka. We were really with the hotel overall services
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. Not very crowded when we were there. Bottled water provided daily, but would prefer plastic bottles instead of glass. Breakfast was great. Walkable, This was a family visit trip so mostly stayed in the hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tharshan, Vaudreuil Dorion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Suresh, Scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Dec 2023. Family of 4. Rooms: clean, adequate space for 2 ppl in each room. Bed is hard for our liking though. Washroom: clean, enough hot water. Shower head was not fully functional but still enough to take a decent shower. Food: 5/5 no complaints. Staff: 5/5. Fitness area: small limited space. Pool: 5/5. Notes: I would request extra towel to put on washroom floor so its not too wet. Went during Christmas and didn't need to make any food reservations. Would request for level 4 or above room to get decent view of the skyline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thiagarajah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Yogalingam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall this is a good hotel located closer to the Jaffna town and by the Jaffna railyway station. I took a small group with me this time for 3 nights and this was my second time this year. Hotel needs to improve maintance big time. I could not lock the balcony door due to the latch that was missing and the room was on the second floor so anyone could have easily got into the room by the tree branch which was touching the balcony. It was fixed on the same day but I was even wondering how the latch was missing in the first place and no one noticed. Also the service system which I can use to indicate 'do not disturb' wasnt working but maintanace did not fix it, due to that housekeeping cleaned my room daily even though I verbally instructed them not to. A few of my friends in my group exprienced the same. Beside these annoyances, the hotel has friendly staff. The chef made delicious breakfast every morning. I will definitly visit again.
Stayed 4 nights in Sep 2023

8/10 Good

Nadesalingam

Stayed 2 nights in Aug 2023

10/10 Excellent

Ram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023