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aha Alpine Heath Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for aha Alpine Heath Resort

BBQ/picnic Area
3 bedrooms, premium bedding, in-room safe, desk
Property grounds
Bar (on property)
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal, 3354
  • Drakensberg Mountains
    1 min walk
  • All Out Adventures
    9 min drive
  • Amphitheatre Golf Course
    16 min drive
  • Harrismith Airport (HRS)
    88 min drive

Room options

View all photos for Deluxe Chalet

Deluxe Chalet | Children’s theme room

Deluxe Chalet

  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed

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About this property

aha Alpine Heath Resort

Family-friendly hotel with 2 restaurants and 3 outdoor pools
This hotel features 2 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a nightclub, a 24-hour fitness centre and a bar/lounge.
Aha Alpine Heath Resort offers 100 accommodations with fireplaces and a safe. Rooms open to patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at aha Alpine Heath Resort, you're just a quick walk from Drakensberg Mountains. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Gruyéres restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, facials or body wraps at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and mini golf
  • Steps from Drakensberg Mountains and 9 minutes by car from All Out Adventures
Aha Alpine Heath Resort offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes a conference centre. A children's pool, a nightclub, and spa services are also featured at the family-friendly aha Alpine Heath Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jagersrust hotel.

The hotel hosts a free manager's reception daily.
Gruyéres restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Pizza inferno – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: ZAR 165 for adults and ZAR 82.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Gruyéres restaurant
  • Pizza inferno

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Mini golf
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,358 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Soap
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at aha Alpine Heath Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for ZAR 150.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 165 for adults and from ZAR 82.5 for children
  • Crib (infant bed) fee: ZAR 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Alpine Heath Resort
Three Cities Alpine Heath
Three Cities Alpine Heath Jagersrust
aha Alpine Heath Resort Jagersrust
Three Cities Alpine Heath Resort Jagersrust
Alpine Heath Hotel Drakensberg Region
aha Alpine Heath Jagersrust
aha Alpine Heath
aha Alpine Heath Resort Hotel
aha Alpine Heath Resort Jagersrust
aha Alpine Heath Resort Hotel Jagersrust

aha Alpine Heath Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 96 reviews" "
Rating 8 - Good. 35 out of 96 reviews" "
Rating 6 - Okay. 13 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

KADARNATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lister

Stayed 4 nights in Dec 2022

8/10 Good

Bereng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Zeyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Vickash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021

8/10 Good

Mihir

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Corali

Disappointing Stay in a beautiful resort
The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome Berg destination
Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
Stayed 4 nights in Jun 2020

8/10 Good

N B

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Samesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

A Q Noor

Travelled with family
Disliked: Cleanliness, room comfort
cleanliness and power issues aside from others
not so nice
Stayed 2 nights in Jul 2020

10/10 Excellent

Cyrilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic retreat
Truly amazing so much to do with kids and the resort is well maintained.
Stayed 3 nights in Mar 2020

4/10 Poor

Marie-Josee

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches and spiders
Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A size of room for family fit with us. Proper distance between rooms.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heavenly location shadows all other aspects
This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Stayed 2 nights in Aug 2019

6/10 Okay

Seelan

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, amazing staff, venue - AWESOME!!!!!
Stayed 3 nights in Jun 2019

10/10 Excellent

NADEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The trails and very scenic. Lodges comfortable and proximity to other areas of interest
Stayed 3 nights in Aug 2018