10/10 Excellent
Verified traveller
Travelled with partner
24 Dec 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 2 nights in Dec 2018
SUJÁN The Serai, Jaisalmer - Relais & Chateaux
4.0 star property
Choose dates to view prices
Photo gallery for SUJÁN The Serai, Jaisalmer - Relais & Chateaux
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Breakfast included
- Spa
- Room service
- Laundry
Explore the area
Bherwa, Jaisalmer, Rajasthan, 345001
- Patwon-ki-Haveli43 min drive
- Jaisalmer Fort43 min drive
- Jain Temples44 min drive
- Jaisalmer (JSA)98 min drive
Room options
View all photos for Suite, 1 King Bed (Luxury Tented Suite)
Suite, 1 King Bed (Luxury Tented Suite)
- 117 sq m
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 89 sq m
- Sleeps 3
- 1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
- 302 sq m
- Sleeps 3
- 1 King Bed
About this property
SUJÁN The Serai, Jaisalmer - Relais & Chateaux
Tentalow in Jaisalmer with free breakfast and free valet parking
A restaurant, a bar/lounge and spa services are available at this tentalow. Free cooked-to-order breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and laundry facilities.
SUJÁN The Serai, Jaisalmer - Relais & Chateaux offers 21 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. Rooms open to patios. This accommodation offers separate sitting areas and includes desks. This Jaisalmer tentalow provides complimentary wireless Internet access. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can experience the thrill of a safari, and take advantage of a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
SUJÁN The Serai, Jaisalmer - Relais & Chateaux features free breakfast, WiFi in public areas and valet parking.
- Free cooked-to-order breakfast served daily
- Free WiFi
- Free valet parking and self-parking
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Take a swim in the seasonal outdoor pool
- Services include a concierge, tour or ticket assistance and luggage storage
- 27.4 miles (44.1 km) from Jaisalmer Fort and 26.8 miles (43.2 km) from Jaisalmer Folklore Museum
- Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly SUJÁN The Serai, Jaisalmer - Relais & Chateaux. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.
Smoking is allowed in designated areas at this 4-star Jaisalmer tentalow.
Guests are served a free cooked-to-order breakfast daily from 7 AM to 11 AM.
SUJÁN The Serai, Jaisalmer - Relais & Chateaux has a restaurant on site.
Room service (during limited hours) is available.
Awards and affiliations
The property is a member of Relais & Chateaux.
Languages
English, Hindi
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 7 AM to 11 AM
- A bar/lounge
- A restaurant
Family friendly
- Laundry facilities
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Outdoors
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Telescope
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- No lift (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning
- Desk
- Laptop workspace
- Portable fan
- Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between 01 June and 31 August.
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 8 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for INR 10000 per night.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 16520
- New Year's Eve (31 December) Gala Dinner per adult: INR 16520
- Destination fee: INR2950 per person, per night. This fee does not apply to children under 8 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: INR 18000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: INR 10000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
SUJÁN The Serai, Jaisalmer - Relais & Chateaux offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
- The seasonal pool will open in September and close in March.
- Pool access available from 7:00 AM to 7:00 PM
- One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
SUJÁN Serai Jaisalmer Relais Chateaux Safari/Tentalow
SUJÁN Serai Relais Chateaux Safari/Tentalow
SUJÁN Serai Jaisalmer Relais Chateaux
SUJÁN Serai Relais Chateaux
SUJÁN Serai Relais Chateaux S
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Jaisalmer
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Safari/Tentalow
SUJÁN The Serai, Jaisalmer - Relais & Chateaux Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
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Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
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10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveller
Travelled with family
17 Nov 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff was outstanding. Re recommend highly
Verified traveller
Stayed 2 nights in Nov 2018