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Best Western Senayan

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Senayan

Exterior
Meeting facility
Lobby
Breakfast, lunch, dinner served; local and international cuisine
Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270
  • Plaza Senayan
    ‪2 min walk‬
  • Gelora Bung Karno Stadium
    ‪19 min walk‬
  • Blok M Square
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

Executive Room, 1 Double Bed, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 3 Single Beds, Non Smoking, No Windows

Family Room, 3 Single Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 3 Single Beds, Non Smoking, No Windows

  • 57 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, No Windows

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Triple No Window

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room No Window

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Single Double No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Single Double No Window

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Best Western Senayan

Central hotel connected to the convention centre in Jakarta with free parking
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Best Western Senayan offers 137 accommodations with a safe and complimentary bottles of water. 24-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Best Western Senayan, you're connected to the convention centre and just a quick walk from Plaza Senayan. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Chill In Cafe
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 3-minute drive from Blok M Square and a few minutes from Gelora Bung Karno Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Best Western Senayan also features multilingual staff, concierge services, and laundry facilities. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Chill In Cafe – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chill In Cafe

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Senayan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 125000 per person
  • Late check-out fee: IDR 200000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Senayan Hotel Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel Jakarta

Best Western Senayan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 12 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Ron

Stayed 7 nights in May 2024

4/10 Poor

richard

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but many issues to be considered
heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Roy, Dallas, TX

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Dann, Beppu, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019

8/10 Good

Ivy, Malaysia

Travelled with group
Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible location
Great short vacation stay!
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018

8/10 Good

Mu-Fang

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

kengo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Satoshi

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Arman

Stayed 2 nights in May 2024

6/10 Okay

Mu-Fang

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Rachsid

Stayed 1 night in Feb 2024

10/10 Excellent

Shinnosuke

Stayed 1 night in Nov 2023

6/10 Okay

silanee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

KOJI

Stayed 4 nights in May 2023