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Citadines Sudirman Jakarta

4.0 star property

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Photo gallery for Citadines Sudirman Jakarta

Pool
View from room
Outdoor pool
42-inch LED TV with cable channels, TV
Executive Studio | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Jl. Karet Sawah 219,, The Newton 1 at Ciputra World 2, Jakarta
  • Grand Indonesia
    ‪4 min drive‬
  • Thamrin City Shopping Mall
    ‪5 min drive‬
  • Gelora Bung Karno Stadium
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Bedrooms

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Bedroom

View from room

Executive Room, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Private kitchen | Eco-friendly cleaning products, reusable coffee/tea filters

Family Suite

  • 63 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Room, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive Room, 2 Bedrooms

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive Studio

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Sudirman Jakarta

Aparthotel in Jakarta with full-service spa and fitness centre
This smoke-free aparthotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a front desk safe are on-site. Each apartment offers free WiFi and free wired Internet, an LED TV with cable channels, plus free tea bags/instant coffee and a dining table. A balcony, premium bedding and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Citadines Sudirman Jakarta offers 253 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Beds feature premium bedding. 42-inch LED televisions come with cable channels.

Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Citadines Sudirman Jakarta. During your stay, you're just a quick walk from Golden Triangle. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available. This upmarket aparthotel has 253 apartments. Each apartment offers free WiFi and a balcony.
  • Each apartment offers a balcony, an LED TV and premium bedding
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Indulge with body treatments, body scrubs or massages at the spa
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Grand Indonesia and 5 minutes from Thamrin City Shopping Mall
  • Free shopping centre and bus station shuttle shuttle service
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Citadines Sudirman Jakarta offers its guests a full-service spa and a fitness centre. A shopping centre shuttle and a bus station shuttle are free. Citadines Sudirman Jakarta also features a front desk safe, a lift, and a water dispenser. Self parking is free.

This 4-star Jakarta aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Citadines Sudirman Jakarta has a restaurant on site.

Languages

English, Indonesian

Property amenities

Pool/Spa

  • Body scrubs
  • Full-service spa
  • Massage
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Car recommended
  • Free secured self parking on site
  • Limited number of on-site parking spaces per unit

Food and drink

  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 166,500 for adults and IDR 83,250 for children
  • A restaurant
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Bicycle parking
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 100% renewable energy
  • 253 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable coffee/tea filters
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests who park on-site must check-in before entering the car park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Sudirman Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 166500 for adults and from IDR 83250 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Sudirman Jakarta offers transfers from the airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Sudirman Jakarta Jakarta
Citadines Sudirman Jakarta Aparthotel
Citadines Sudirman Jakarta Aparthotel Jakarta

Citadines Sudirman Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent service.
Stayed 3 nights in Dec 2024

8/10 Good

Amit

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Well Accomodation
Stayed 1 night in Nov 2024

4/10 Poor

Sze Ring

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic hotel
Towels are gray not white. Room is not very clean. The AC make super noisy sound as it is at your balcony. Blanket smell like someone’s arm pit. Only good thing is service, they react to your request really fast
Stayed 3 nights in Nov 2024

10/10 Excellent

white_horse

Stayed 23 nights in Aug 2024

8/10 Good

YOUNG JIN

Stayed 3 nights in Nov 2024

10/10 Excellent

HYOJOON

Stayed 1 night in Oct 2024

10/10 Excellent

Siew tho

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good experience
It was generally satisfying experience thanks to the employees' kindness and hard work. But I smelled a bit unpleasent thing from the blanket. I am not sure of where it came from, but it would have been better if they had cared about hygiene and smell. Except that, everything was hard to be complained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Minho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean, good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

bach khoa huu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff Rooms are clean Everything was perfect just need to change towels they are old
Stayed 3 nights in Sep 2024

8/10 Good

AKIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nirupam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall nice stay
Great staff, No concierge or bell boy. Spa is there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Samson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was clean, but the towels and beddings weren’t as clean as expected. But these were replaced after talking with the front desk. All other ammenities were great!
Stayed 2 nights in Aug 2024

8/10 Good

Armando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance not really seen, roads not main
Stayed 6 nights in Aug 2024

4/10 Poor

Ching Kong Beld

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very satisfying stay at this hotel. The room was in great condition and had everything we needed. Although the breakfast selection was a bit limited, the food tasted good. Overall, a pleasant experience!
Stayed 1 night in Jul 2024

10/10 Excellent

ingrid

Stayed 4 nights in Jul 2024

6/10 Okay

Yeonguk

Business traveller
Liked: Staff & service, room comfort
시설은 보통정도의 시설로 괜찮은 편이었습니다. 룸컨디션도 보통정도입니다. 청소상태는 만족스럽지는 않았습니다. 식당의 조식은 퀄리티가 좀 불만족 스러웠습니다.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, but the hot water is an issue
The service was very nice and enthusiastic, although at times seemed a little inexperienced. The breakfast was good but other food service needed to be more efficient. The room was very good. I would have liked a tub, and there was no hot water our whole stay, only kind of warm water. That was a major negative. But the room was clean and comfortable. The location was excellent given that I had business at Senayan City.
Stayed 2 nights in Jul 2024

8/10 Good

Joshua Paul Wilson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful (big sky room). Staff were helpful. The outlets were loose though, so we couldn’t charge our phones. The bath had leaves and dirt inside it, but it’s outside so I guess that’s expected. Overall enjoyed our stay and liked the appearance of the room a lot.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a bit disappointing, but the friendliness of the staff and other facilities make up for all the shortcomings. I like it because the price is very reasonable. However, the therapists at massage shops are very lacking in skills.
Stayed 3 nights in Jun 2024