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Mercure Convention Center Ancol

4.0 star property

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Photo gallery for Mercure Convention Center Ancol

Family Suite, Multiple Beds | In-room safe, desk, free cots/infant beds, free WiFi
Family Suite, Multiple Beds | Living room | LCD TV
Beach nearby, beach volleyball
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Jl. Pantai Indah - Ancol Jakarta, Jakarta, 14430
  • SeaWorld Ancol
    ‪12 min walk‬
  • Dunia Fantasi
    ‪17 min walk‬
  • Mangga Dua
    ‪8 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Grand)

Deluxe Double Room, 1 Double Bed (Grand) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room, 1 Double Bed (Grand)

  • 39.9 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Balcony, Ocean View (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Multiple Beds, Balcony, Ocean View (Grand)

  • 40.0 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony, Ocean View (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony, Ocean View (Grand)

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, Park View

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, 2 Single Beds, Park View

  • 25 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room, 1 Double Bed, Ocean View

Executive Double Room, 1 Double Bed, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi

Executive Double Room, 1 Double Bed, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Park View

In-room safe, desk, free cots/infant beds, free WiFi

Superior Double Room, 1 Double Bed, Park View

  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed, Park View

In-room safe, desk, free cots/infant beds, free WiFi

Executive Double Room, 1 Double Bed, Park View

  • 50.0 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 2 Single Beds, Balcony (Grand)

  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 2 Single Beds (Grand)

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony (Grand)

  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Convention Center Ancol

Beach hotel with 2 outdoor pools and family fun
At Mercure Convention Center Ancol, relax at one of the 2 outdoor swimming pools, or spend the day on the nearby beach where you can enjoy volleyball. Housekeeping is available on request.
Mercure Convention Center Ancol offers 438 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Mercure Convention Center Ancol, you'll be within walking distance of Allianz Ecopark Ancol. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • 14 minutes by car from Grand Indonesia and 15 minutes from Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
Mercure Convention Center Ancol offers its guests 2 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Mercure Convention Center Ancol. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Mercure Convention Center Ancol has a restaurant on site.
Sunda Kelapa – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Nelayan – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (IDR 25,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 165,289 for adults and IDR 82,644 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nelayan
  • Sunda Kelapa

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The property is located in Dreamland Ancol Park. The listed destination fee comprises mandatory Ancol entrance access fees, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Convention Center Ancol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: IDR30000 per person, per stay. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 165289 for adults and from IDR 82644 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: IDR 25000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Convention Center Ancol offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Convention Ctr Ancol
Mercure Convention Ctr Ancol Hotel Jakarta
Mercure Convention Ctr Ancol Jakarta
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Accor Convention Centre Ancol
Mercure Convention Center Ancol Hotel
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Hotel Jakarta
Mercure Convention Center Ancol CHSE Certified

Mercure Convention Center Ancol Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 46 out of 187 reviews
Rating 8 - Good. 69 out of 187 reviews
Rating 6 - Okay. 39 out of 187 reviews
Rating 4 - Poor. 24 out of 187 reviews
Rating 2 - Terrible. 9 out of 187 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
How can laundry cost that much ?
Very nice , breakfast . The price to get your clothes laundered was outrageous. The best breakfast buffet for $5 usd and to get a couple pairs of underwear/ undershirts and socks was going to cost $20 usd !!!! Wow I could get my undies dry cleaned for less than that in the states!! But overall good location and food was wonderful. Room was nice but not fantastic.
Stayed 1 night in Nov 2024

8/10 Good

Low

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

ester

Stayed 2 nights in Aug 2024

6/10 Okay

Neeraj

Stayed 1 night in Apr 2024

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but no wifi
Nice get away from the city. Save and quiet area. Internet wifi terrible
Stayed 1 night in Feb 2024

6/10 Okay

Ilham

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you want to sleep with cockroaches!
Horrible stay! When we entered our room at night itbwas full of cockroaches everywhere, on the bed in our bags and in our shoes! Receptionist and hotel were aware of the issue butbwere taking chances with guests. Tge momnet i complained they moved us to the newly renovated floor. Even then the room still smelled like drainage and the smell was stronger in the toilet. Avoid this hotel no matter what. Didnt expect Mercure to become such a third rate hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ros

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and the Pool Staff Andy very careing and friendly
Stayed 1 night in May 2023

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and morning breakfast was good and the staff was helpful and friendly.
Stayed 23 nights in Jul 2022

10/10 Excellent

Arief

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UNIQUE IN JAKARTA
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property was great. Only thing leaving it. Taxi is a must and for some reason you have to pay 25,000rph every time you come back in to grounds. It's not the hotel that's charging its a park where the hotel is at.
Stayed 4 nights in Feb 2020

8/10 Good

Masamah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Yasmine Dwi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

ESg

Business traveller
Liked: Cleanliness, staff & service
Close to event venue. Staff made you feel welcome and helpful.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
c The property was well maintained. However, the room that was initially allotted to us has a terrible odour akin to sewer smell. After highlighting it and requesting for a room change, we we pleasantly surprised with a room-upgrade.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly. Courteous staff. Keep up good work.
Stayed 1 night in Aug 2019

4/10 Poor

Kenny

Disliked: Cleanliness, room comfort
Overrated.
The room Is outdated. The window knobs are rusted. Towels are dirty. They don’t provide hand towels unless upon request. No soap dish on the sink. We booked 2 non smoking rooms and requested for adjacent. Instead got one of the adjacent room and other one down the hall. No availability I’m guessing. throughout the night, can smell cigarettes smoke seeping to our room. Constant loud noise outside the hallways. We booked for 3 nights of stay, After 1 night, we checked out early and adsorbed the cost for other 2 additional nights. For the price, wouldn’t come back.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its so nice remain over night, will come again soon
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

10/10 Excellent

Sani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff and Good variety of breakfast
Friendly Staff, Fast check-in, many variety of breakfast western,mid eastern, and kocak food. Amazing swimming pool for Kids and Kids club' for free.
Stayed 2 nights in Apr 2019

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Friendly staff, good ambience, good food. Comfort hotel
Stayed 2 nights in Apr 2019