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Mercure Jakarta Batavia

4.0 star property

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Photo gallery for Mercure Jakarta Batavia

Outdoor pool, pool loungers
Lobby
View from property
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230
  • Jakarta History Museum
    ‪7 min walk‬
  • Taman Fatahillah
    ‪7 min walk‬
  • Mangga Dua Square
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Queen Beds

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace | Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed, Terrace

  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Luxury Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Luxury Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Privilege, Luxury Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About this property

Mercure Jakarta Batavia

Hotel with 2 restaurants, a quick walk to Taman Fatahillah
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Mercure Jakarta Batavia offers 376 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Mercure Jakarta Batavia, you're just a quick walk from Jakarta History Museum. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Malaka Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at ALAYA SPA
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 3-minute drive from Taman Fatahillah and 7 minutes from Pasar Baru
  • Airport shuttle service available for a fee
Mercure Jakarta Batavia offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 12 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the business-friendly Mercure Jakarta Batavia. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mercure Jakarta Batavia was completed in July 2019.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Malaka Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Loubee – On-site bar. Open daily.
Soenda Kelapa – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 135,000 to 150,000 for adults and IDR 70,000 to 150,000 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Loubee
  • Malaka Restaurant
  • Soenda Kelapa

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Jakarta Batavia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 135000 to 150000 for adults and IDR 70000 to 150000 for children
  • Airport shuttle fee: IDR 380000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 380000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Jakarta Batavia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia Hotel
Mercure Jakarta Batavia Jakarta

Mercure Jakarta Batavia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 51 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 6 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Min, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Old Town Jakarta
This was an add on day to my original five day stay I enjoyed the hotel and the staff, especially Tarysa and Erna at the front desk, Julia at the restaurant and Nisa from the Spa and situated in the Old Town the location was ideal for me
Stayed 1 night in Jul 2024

8/10 Good

Damond

Stayed 1 night in Jul 2024

8/10 Good

Johanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Delayed check in due to room not being ready. However, staff was kind and apologetic in explaining. Also we stayed on the 6th floor and it smelled like cigarette smoke. Not sure if smoking was allowed in the hotel or just on certain floors. But didn’t appreciate that. Also the carpet in the hallway was dirty.
Stayed 1 night in May 2024

8/10 Good

Yunus

Travelled with group
Liked: Cleanliness, staff & service, amenities
It’s a stay in a historical building and it was nice. I enjoyed lounging at the pool in the morning as it was peaceful.
Stayed 1 night in Apr 2024

8/10 Good

Moldovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Clement, Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

JUNHONG JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a short stay, rooms were large and service impeccable. If you are looking to live away from the Jakarta crowd yet close to most of the major attractions then this is the place for you
Stayed 2 nights in Feb 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities
The room i had, Deluxe was excellent . large and modern. I had some few small issues with staff not being to international standards to start , but they improved In room services was poor, the coffee maker Cumbersome , I loved the Old Town Jakarta location and slightly distressed external appearance of the hotel
Stayed 2 nights in Jan 2024

6/10 Okay

Aimran

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Akram Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facilities are good, clean and new. The beds are comfortable and clean. I did not love the neighborhood and wouldnt stay in this location again, but if you need an hotel around the area this is a good option. On our last night, we ordered room service and I was informed that the POS machine wasnt working and that he would return the next day. In the morning, they knocked in our room before 7am to charge, bothering our sleep. Besides that, service was good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in historical part of the town, close to airport
Stayed 1 night in Nov 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulously comfortable hotel, spotlessly clean, very nice staff. Most comfortable bed I have ever slept in. Difficult to walk in this area as crossing the road is very scary. There is only a small choice of western meals on the menu.
Stayed 23 nights in Aug 2023

6/10 Okay

Mohammed

Liked: Staff & service
The hotel wasn’t bad nor the service but didn’t like the area
Stayed 1 night in Sep 2023

8/10 Good

Kien Chuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2023

8/10 Good

Bernard

Stayed 1 night in May 2023

2/10 Terrible

Vinesh, Wembley

Business traveller
Disliked: Cleanliness, staff & service
AC was broken, room service would omit orders without informing in advance. 45 minute wait to be called to receive room service. Rooms were not clean. Just a nightmare
Stayed 2 nights in Mar 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It is excellent value for money, and the sleep quality is fantastic. Can’t say enough good things about the hotel. Thanks very much guys. Kevin.
Stayed 4 nights in Mar 2023

10/10 Excellent

Drew Peerless

Stayed 1 night in Feb 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. I checked in at 12 and checked out at 3pm because I had a meeting in between that time. The sheets had stains of god knows what, the floors were clearly not clean in some time and the room was filthy, the bathroom yuck... My spouse complained and all they only showed us an upgraded room which ironically had the same issues. So we checked out. Please be aware this hotel is in an undesirable area of Jakarta and is in no shape or form a nice clean place as they present in the images. They have a modern restaurant and seem to have spent all the time there because in one word its GROSS.

8/10 Good

Tamara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel is good but its surroundings are horrible
The hotel itself is great, it’s new, and clean. They have an issue with the food though, their main food rush hour is lunch, so when you have your daily paid for breakfast, even though it ends at 10am, by 9am, nothing is refilled as much, the food and drinks start to get cold. The staff are friendly but you feel they start to look at their watches starting at 9am, and you get the feeling that you came late and should in a kind way.. leave. The location of the hotel is horrible, only fathalla square is close by but there isn’t much that’s in good clean shape that is a walking distance, it’s at least 20-30min walk.
Stayed 9 nights in Feb 2023

10/10 Excellent

Ngai Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality of facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Yohanes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has just recently renovated. Everything is clean and well decorated. The hotel also have good facilities from pool, gym to sauna and spa. The bike is free when you want to explore the old town as it is just next to the property.