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2 Oct 2017 by Chris
Dear Valued Guest, It is regrettable that we got to know your review recently due to technical issues. The experience you have been through is unacceptable and we cannot apologize enough for this incident. Please rest assured that appropriate action has been taken to ensure they do not happen again in the future. We hope this unpleasant incident will not deter you from patronizing us again and we look forward to seeing you at Novotel Jakarta Gajah Mada in the near future. Christiaan JONES General Manager
Novotel Jakarta Gajah Mada offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4704 square feet (437 square metres) and includes a conference centre. A sauna, spa services, and an arcade/games room are also featured at the family-friendly Novotel Jakarta Gajah Mada. Free self parking is available. Smoking is allowed in designated areas at this 4-star Jakarta hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Jakarta Gajah Mada offers 230 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Le Bar – On-site cocktail bar. Happy hour is offered.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Oddysius has 5 treatment rooms. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
