Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
Deluxe Room, 2 Double Beds, Non Smoking, Lake View | Premium bedding, minibar, in-room safe, laptop workspace
Lobby
2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Explore the area

Map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Cengkareng Golf Club
    14 min walk
  • Cengkareng Soewarna Golf Course
    15 min walk
  • Bandara City Mall
    8 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    9 min drive

Room options

Deluxe Room, 2 Double Beds, Non Smoking (Terrace)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Jakarta Soekarno Hatta Airport

Lakefront hotel with 2 outdoor pools and free airport shuttle
Along with 2 outdoor pools, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
During your stay at Sheraton Jakarta Soekarno Hatta Airport, you'll be close to White Sand Beach PIK 2. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Bandara City Mall and 12 minutes from Emporium Pluit Mall
  • Free airport shuttle service
As a guest of Sheraton Jakarta Soekarno Hatta Airport, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. 7 meeting rooms and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sheraton Jakarta Soekarno Hatta Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. A complete renovation of Sheraton Jakarta Soekarno Hatta Airport was completed in March 2024.

Smoking is allowed in designated areas at this Art Deco Tangerang hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 3:00 PM to 11:00 PM at scheduled times and on request
  • Secured parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (201 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Jakarta Soekarno Hatta Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1000000 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
  • Secured self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Jakarta Soekarno Hatta Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 84 reviews" "
Rating 8 - Good. 15 out of 84 reviews" "
Rating 6 - Okay. 5 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Wish I could have stayed longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Biren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Sachin

Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when travelling through. The airport is nearby and compared to other hotels in the area this one is not surrounded by the chaos of the city and other buildings.
Stayed 1 night in Sep 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall good. Do not have much choice for food.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility other then the shower floods the bathroom when you use it.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop over.
A great place for a lay over. Room was very comfortable, pool was good. I only mark 4/5 on service as sometimes, that was a lack of understanding of requests on both sides. But, that’s my lack of Indonesian and expecting everyone to be fluent in English! It is NOT a complaint.
Stayed 1 night in Aug 2024

8/10 Good

Grigorescu Ion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport!
Stayed 1 night in Aug 2024

10/10 Excellent

Dekha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nourah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quit hotel and the staff is very helpful and amazing breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pranav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent renovated hotel very close to the airport.
Stayed 1 night in Jun 2024

6/10 Okay

Lan

Travelled with partner
Outdated rooms and bad food.
Stayed 1 night in Aug 2024

10/10 Excellent

Ceacilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

FARAZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect .
Stayed 1 night in Jul 2024

10/10 Excellent

Philippe

Stayed 1 night in Jul 2024

10/10 Excellent

Varvara, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to do
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi, Williamsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great expect that it did smell a bit moldy. The shuttle service to and from the airport was very useful. The driver kept us informed where he was via WhatsApp. The location of the hotel is quite convenient. The front desk was attentive and very helpful. I respect the fact that they asked for criticisms and suggestions for improvement, at the end of our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are doing a wonderfull job thanks
This place is amazing very good people working make feel as Home the food was exellent and the Gardens is My favorite part
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the staff
Great location to the airport and friendly staff and comfort bed. The hotel is quite old and the rooms away from the lobby.
Stayed 1 night in Jun 2024

10/10 Excellent

Dhevika Rani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent short stay at the Sheraton Soekarno Hatta was such a memorable experience. The proximity to the airport was a plus factor. We thoroughly enjoyed our stay. The hotel decor was simply magnificent. Every area of the hotel was tastefully decorated. The rooms were so comfortable, and the beds felt like the beds in our own home. The hotel staff and the restaurant were friendly and took care of us. Excellent service!! We will surely stay in this hotel again.
Stayed 1 night in Jun 2024