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Swiss-belhotel Mangga Besar

4.0 star property

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Photo gallery for Swiss-belhotel Mangga Besar

2 restaurants, breakfast, lunch, dinner served; international cuisine
Spa reception
Indoor pool
Executive Room | Premium bedding, minibar, in-room safe, desk
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Jalan Kartini Raya, 57, Jakarta, Special Capital Region of Jakarta, 10750
  • Pasar Baru
    ‪14 min walk‬
  • Mangga Dua
    ‪16 min walk‬
  • Jakarta International Expo
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Double

Premium bedding, minibar, in-room safe, desk

Superior Double

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, minibar, in-room safe, desk

Superior Twin

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Swiss-belhotel Mangga Besar

Jakarta hotel in Old Jakarta with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Swiss-belhotel Mangga Besar offers 246 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Swiss-belhotel Mangga Besar, you'll be within walking distance of Pasar Baru. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Swiss-Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Grand Indonesia and 7 minutes from Thamrin City Shopping Mall
Swiss-belhotel Mangga Besar offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the business-friendly Swiss-belhotel Mangga Besar. Free self parking is available.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Swiss-Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Silver Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Joe's Grill – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Joe's Grill
  • Silver Lounge
  • Swiss-Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 November 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-belhotel Mangga Besar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 370000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 370000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar Hotel
Swiss-Belhotel Mangga Besar Hotel Jakarta
Swiss-Belhotel Mangga Besar Jakarta

Swiss-belhotel Mangga Besar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 202 reviews
Rating 8 - Good. 95 out of 202 reviews
Rating 6 - Okay. 42 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Mr
Cleanliness can be improved.
Stayed 2 nights in Sep 2023

10/10 Excellent

ACHYAR ISHAK MUSLIM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and helpful..room clean and bigger
Stayed 2 nights in Sep 2023

6/10 Okay

CHEW

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Michele

4/10 Poor

REINA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hand towel during stay. Room were not ready for guest staying.
Stayed 6 nights in Nov 2022

2/10 Terrible

TAN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not in clean condition, have ant in the bed, tv table, bath room and causing my body redness and itchy. Aircon is not cool at all and have to request to shift room at 11pm.
Stayed 1 night in Jul 2022

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
It was a nice staycation, the room is nice and very comfort to stay, clean and near busway. The breakfast has quite various type of foods like bread rice porridge and dimsum
Stayed 1 night in Nov 2019

8/10 Good

Andre, Chicago, IL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good area near city center of Jakarta.
Stayed 5 nights in Aug 2019

6/10 Okay

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning
They should fix the air conditioning in the rooms. Even though they moved me to 3 different rooms, the air conditioning is all below par. I would prefer to use their thick blanket to its full usage. The spa on the 5th level is no longer free or charge, but if you're staying there, it's 50% off. Sauna and the baths look pretty nice. Fix the AC!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property, Nice staff
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all. Clean and comfort. Price is reasonable.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
WORN DOWN HOTEL. Needs immediate renovation
The lobby and the entrance looks nice. But positive things end here. The path from the elevator to the rooms smelled like wet carpet with molds. The ceiling was worn down and damaged. Entering their suite room, centralized aircon was leaking and could not cool the whole room, bathroom was leaking, bed sheets, blanket and pillow looked old, worn, faded and torn. Simply the worst hotel I've had in years. I immediately transferred hotel the next day.
Stayed 1 night in Mar 2019

6/10 Okay

Nicholas

Liked: Staff & service
Room not clean and part of the carpet abit wet and sticky,thw breakfast are good
Stayed 2 nights in Feb 2019

10/10 Excellent

Charlie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
Our room was upgraded to an executive room at no extra cost. It was such a sweet welcome as it was our first day in Indonesia. I would like to commend your staff as well. They had been very helpful. My mom was super happy. So thank you, Swiss-Belhotel!❤
Stayed 2 nights in Dec 2018

6/10 Okay

Seng Lee Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff is conoperative
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room, happy to be upgraded. But I didn’t see anybtaxi stand in this hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2018

6/10 Okay

Wilson, Singapore

Liked: Cleanliness, room comfort
I traveled alone for business and this is only the 3rd hotel i have stayed in in Indonesia. The rest were all 4 stars as well Hotel as a whole is rather aged.. Although the gym is new the weight machines were both under service, the spa was undergoing renovations. Room was clean but aged. Saw some green mold in the toilet shower area which was cleaned up by housekeeping the next day. Bed was really comfortable. Water pressure in the shower was good Food choices for breakfast was quite limited although they were tasty. Overall still a satisfactory stay although a little under my expectations.
Stayed 5 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really difficult to have communication in English, even writing.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice to stay and many type of food + great servicing
Stayed 4 nights in Oct 2018