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Swiss-Belhotel Pondok Indah

4.0 star property

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Photo gallery for Swiss-Belhotel Pondok Indah

Garden
Business Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains
Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310
  • Pondok Indah Mall
    ‪3 min drive‬
  • Pondok Indah Golf and Country Club
    ‪3 min drive‬
  • Cilandak Town Square
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Deluxe Double Room

Superior Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite, 1 Bedroom

Business Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Business Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms

  • 78 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 77 sq m
  • Sleeps 2
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Suite

Premium bedding, in-room safe, desk, blackout curtains

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Two Bedroom Single Room

Premium bedding, in-room safe, desk, blackout curtains

Family Two Bedroom Single Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Two Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Family Two Bedroom

  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Mercure Jakarta Simatupang

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (226)
The price is €47
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Mercure Jakarta Simatupang

About this property

Swiss-Belhotel Pondok Indah

Jakarta hotel in Kebayoran Lama with 2 outdoor pools and free local area shuttle
2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Swiss-Belhotel Pondok Indah offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belhotel Pondok Indah. During your stay, you'll be within walking distance of Pondok Indah Golf and Country Club. Features include free WiFi in public areas and a free area shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine while dining at Swiss Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 7 minutes by car from Blok M Square and 12 minutes from Taman Mini Indonesia Indah
  • Free local-area shuttle service
As a guest of Swiss-Belhotel Pondok Indah, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Spa services, a terrace, and a garden are also featured at the business-friendly Swiss-Belhotel Pondok Indah. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Swiss Cafe – This restaurant specialises in international cuisine and only serves breakfast.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 200,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Pondok Indah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 200000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Swiss-Belhotel Pondok Indah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 148 reviews
Rating 8 - Good. 63 out of 148 reviews
Rating 6 - Okay. 23 out of 148 reviews
Rating 4 - Poor. 6 out of 148 reviews
Rating 2 - Terrible. 5 out of 148 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine... just noisy at night, so have to put earplug.
Stayed 10 nights in Sep 2024

6/10 Okay

Arthur

Close to the things we needed (family mainly)
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room.
Good one night stay. Pleasant breakfast in a nice setting. Large room.
Stayed 1 night in May 2024

8/10 Good

juvenal Lopes

Liked: Cleanliness, staff & service
Swimming pool showers area should be use safety floor, when wet conditions floors very slipper, I felt I was lucky not get hurted seriously I just got brush in my back and my bump but my bump get turned black and swelling. I have to use my own money expense for treatment.
Stayed 3 nights in May 2024

10/10 Excellent

Amelia g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and safe for us just 2 girls traveling there
Stayed 1 night in May 2024

6/10 Okay

Glenn, Tarzana

Business traveller
The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.
Stayed 2 nights in May 2024

10/10 Excellent

Yuliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuliani

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

GRACE, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to stay in Jakarta
Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Antonio, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.
Stayed 4 nights in Jun 2023

6/10 Okay

Andry

Travelled with family and small children
Liked: Staff & service
Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.
Stayed 5 nights in Jun 2023

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and amenities were on point...just a/c could have been cooler...we had coldest setting
Stayed 5 nights in Jun 2023

8/10 Good

Everett

Liked: Property conditions & facilities, room comfort
Not great value for me
It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.
Stayed 4 nights in Feb 2023

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Gwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.

4/10 Poor

Roudolph W, Foster City

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.
Stayed 2 nights in Oct 2022

8/10 Good

Thian Chye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

GILLIAN

Travelled with partner
Liked: Cleanliness
Good location. Quiet good-sized comfortable room Staff friendly but everything a bit impersonal. Pool a bit small for proper swimming
Stayed 1 night in Nov 2021