The Acacia Hotel Jakarta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Acacia Hotel Jakarta

Reception
Terrace/patio
2 outdoor pools
Executive King | Minibar, in-room safe, desk, iron/ironing board
Snack bar

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450
  • Ismail Marzuki Park
    15 min walk
  • RSCM
    15 min walk
  • Pasar Baru
    3 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    25 min drive

Room options

Deluxe King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive King

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

The Acacia Hotel Jakarta

Jakarta hotel in Central Jakarta with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service.
The Acacia Hotel Jakarta offers 208 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
During your stay at The Acacia Hotel Jakarta, you're just a quick walk from Faculty of Medicine, University of Indonesia. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi
  • Enjoy international cuisine while dining at Promenade
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute drive from Bundaran HI and a few minutes from Plaza Indonesia
  • Local-area shuttle service available
As a guest of The Acacia Hotel Jakarta, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Acacia Hotel Jakarta.

This 4-star Jakarta hotel is smoke free.

Promenade – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Golden Ming – This restaurant specialises in Chinese cuisine and only serves lunch. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fountain
  • Golden Ming
  • Promenade

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 423500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

The Acacia Hotel Jakarta Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 7 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

5.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pippa

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Kian Huat

Stayed 1 night in Jul 2023

6/10 Okay

Liang Soo

Business traveller
Liked: Staff & service
Disliked: Cleanliness
cockroach seen in dining area
Stayed 6 nights in Jun 2023

10/10 Excellent

Agnes, Badung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay, the staff are very attentive
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
Stayed 3 nights in Jan 2020

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be improved
Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
Stayed 1 night in Mar 2019

6/10 Okay

Fadzil

No good for price
Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Hotel
Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Stayed 1 night in Dec 2018

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Stayed 1 night in Jun 2018

10/10 Excellent

Tarunkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Stayed 3 nights in Dec 2017

8/10 Good

Brian, Orlando

Liked: Cleanliness, staff & service
Pretty good hotel
Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Stayed 2 nights in Sep 2017

8/10 Good

Chong Hin

Liked: Staff & service
Disliked: Cleanliness

2/10 Terrible

RMA, UK

Liked: Staff & service
Disliked: Property conditions & facilities
A big disappointment!
Requested non-smoking room. No appropriate reservation made. Upgrade offered to front room overlooking street. Asked for room to rear away from traffic. Room OK but no telephone available for local calls. Engineer says system down - 2 months to repair. Management demand cash payment for all drinks, meals, laundry treating me as a criminal, despite having used this hotel for over 10 years without any such problems before. Washbasin plug jammed with basin full of water. Engineer called. Removed plug entirely, so then impossible to retain water in basin! Laundry submitted before 0900 due by 1800 same day. Mine was returned 1100 following day. Bar stock of Bintang beer ran out. A thoroughly disappointing performance redeemed only by the charm & friendliness of most staff -but not of the management unfortunately.

4/10 Poor

warren, Singapore

Disliked: Staff & service
Not for westerners
I only stayed one night, on first appearance you see old peeling wallpaper everywhere on the way to your room and you begin to wonder what have you gotten yourself into. On opening the door you see it's a little bit better inside. The bed and sheets were fine so I decided to stay. the power control system was hard to use I think the main problem is the bathroom. The bathroom is very old and dated and made me feel slightly dirty when using but actually the water pressure wasn't bad. I've stayed at quite a few hotels in Jakarta and for $10 more I could think of some nicer ones to stay at.

6/10 Okay

Eunice

Liked: Staff & service
Good location, nice staff, would recommend this to others

8/10 Good

Karl

Liked: Cleanliness, staff & service
Wifi...was on and off....and only
Wifi...was on and off....and only worked in the lobby

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
Stayed 1 night in Jan 2019

8/10 Good

Sulaeman

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

habeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا يستحق السكن الحجز فيه
لا يستحق نجمتين واثاثه قديم جدا وتعامل جاف والغرف ودوراة المياة غير جيده
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
some food is good
overall this hotel is not recomemded,need to get renovation.