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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

With your stay at The Sultan Hotel & Residence Jakarta, you're connected to the convention centre and just a quick walk from Balai Sidang Jakarta Convention Center. Free WiFi in public areas, free self-parking and a free area shuttle are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine at Nan Xiang, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, aromatherapy or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 11 minutes by foot from Gelora Bung Karno Stadium and a 5-minute drive from Bundaran HI
  • Free shopping centre and local-area shuttle service

The Sultan Hotel & Residence Jakarta ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Sultan Hotel & Residence Jakarta

Family (2)
5 out of 5
superbe hôtel personnel à l'écoute. Nous recommandons vraiment cet hôtel.

Posted by , from Porrentruy on 21 Nov 2022

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Comment from Hotel Management

25 Nov 2022 by The Sultan Hotel & Residence

Dear Mr. Christian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Proud to serve you.

5 out of 5
Qualité d’accueil du personnel et bel environnement. Piscine très sympa.

Posted by , from Porrentruy on 20 Nov 2022

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Comment from Hotel Management

25 Nov 2022 by The Sultan Hotel & Residence

Dear Mr. Christian,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Proud to serve you.

About the The Sultan Hotel & Residence Jakarta

Location Jln. Gatot Subroto, Jakarta, Jakarta 10270

Property Features

The Sultan Hotel & Residence Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the luxury The Sultan Hotel & Residence Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Jakarta hotel.

  • 707 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare (free)
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Jakarta Palmerah Station (2.9 km / 1.8 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Sultan Hotel & Residence Jakarta offers 707 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Nan Xiang – This restaurant specialises in Chinese cuisine. Guests can enjoy drinks at the bar.

Lagoon Cafe – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Nippon Kan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Airman Lounge – On-site bar.

Qi Lounge – On-site restaurant. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Sultan Hotel & Residence Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 750000 per day.

Pet Policy

  • Pets and service animals are not allowed at The Sultan Hotel & Residence Jakarta

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sultan
  • Hotel Sultan Jakarta
  • Jakarta Hotel Sultan
  • Jakarta Sultan
  • Jakarta Sultan Hotel
  • Sultan Hotel
  • Sultan Hotel Jakarta
  • Sultan Jakarta
  • Sultan Jakarta Hotel
  • The Sultan Hotel Jakarta
  • The Sultan & Jakarta Jakarta
  • The Sultan Hotel & Residence Jakarta Hotel
  • The Sultan Hotel & Residence Jakarta Jakarta
  • The Sultan Hotel & Residence Jakarta Hotel Jakarta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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