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U Stay Hotel Mangga Besar

3.0 star property

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February 2025

Photo gallery for U Stay Hotel Mangga Besar

Reception
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; Indonesian cuisine
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Laundry
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Kartini Raya 64 No. 2 - Sawah Besar, Jakarta, 10750
  • Pasar Baru
    15 min walk
  • Mangga Dua
    17 min walk
  • Jakarta International Expo
    4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    42 min drive

Room options

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

U Stay Hotel Mangga Besar

Jakarta hotel in Old Jakarta with full-service spa and 24-hour front desk
This hotel features a full-service spa, a restaurant and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
U Stay Hotel Mangga Besar offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. 20-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Jakarta hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at U Stay Hotel Mangga Besar, you'll be within walking distance of Lokasari Plaza. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Orange
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • 7 minutes by car from Bundaran HI and 7 minutes from Grand Indonesia
U Stay Hotel Mangga Besar offers its guests a full-service spa. There's a restaurant on site. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. U Stay Hotel Mangga Besar also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Jakarta hotel.

Orange – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Restaurants on site

  • Orange

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Serela Jakarta
Serela Kartini
Serela Kartini Hotel
Serela Kartini Hotel Jakarta
Serela Kartini Jakarta
BIG Hotel Jakarta
BIG Jakarta
BIG Hotel
U Stay Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel
U Stay Hotel Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel Jakarta

U Stay Hotel Mangga Besar Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 11 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

S., KL

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too.
Stayed 1 night in Dec 2019

4/10 Poor

Karunanithi

Business traveller
Disliked: Cleanliness, property conditions & facilities
BIG Hotel nothing to shout about!
Toiletries insufficient although we paid extra for additional person. Shower area choked & not very clean. Lights not replaced in toilet making it dim.
Stayed 2 nights in Dec 2019

8/10 Good

Salahuddin

Liked: Staff & service, property conditions & facilities
Good value for money
Good value for money. Room is spacious but the room I stayed had no windows!. Breakfast is ok. They have changed the Wifi password on the second day and never informed me :-( The door card was not working repeatedly, I had to go down to the reception to get it activated twice. The location is good for local food. There is one Sederhana Padang Food restaurant nearby.
Stayed 3 nights in Jul 2018

2/10 Terrible

budi, Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dirty
Room furniture is kinda old with smell. The bed sheet and blanket have stains on it. Room is humid, therefore you can smell it. No toilet paper provided. Room door stucks halfway when you open it and need to push really hard, scratching the floor. Carpet is dirty and smelly. Overall, suck!
Stayed 1 night in Jul 2018

6/10 Okay

Daniel, Singapore

Disliked: Staff & service, property conditions & facilities
Not up to mark
Stayed 3 nights. Restaurant not up to mark and Breakfast buffet was unimpressive with no variety. We had a CONFIRMED 2 hour delayed Check out on Friday 30th March but we were Forced to vacate by 12pm. and had to spend 6 hours in airport. Overall an unpleasant experience and would not recommend.
Stayed 3 nights in Mar 2018

8/10 Good

Shawn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Nice place near JIEXPO
I had checked in late at 12.30am due to a delayed flight and only emailed about my delayed flight late. But no hassle when I checked in. Hotel was nicer than expected. staff was really friendly and helpful. The hotel could improve certain aspects, I could have been unlucky: Found a dead fly packed in with the toothbrushes, foot of the bed has some black ink stains (signs of trying to attempts to remove it & the bed creaks when I got on it n also if I move it in a certain way (wood didn't feel solid)) But I would definitely go back there again.
Stayed 2 nights in Dec 2017

8/10 Good

David

Disliked: Property conditions & facilities, room comfort
Good low budget hotel
Hotel tried and needs refurbishment. Clean as possible. Good location, cheap nights sleep. Good for low budget,
Stayed 2 nights in Nov 2017

6/10 Okay

danny, boston

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is not comfortable.
Last week I stay for one day only. Air conditioning wasn’t cool, no tissue paper, when I move the bed lil bit, a lot of used stuff (tissue, etc) underneath.
Stayed 1 night in Oct 2017

6/10 Okay

Irawan, Jakarta Barat

In the city.
The room rate is cheap and the location is in the city, near by Mangga Besar.
Stayed 1 night in Sep 2017

6/10 Okay

Salahuddin

Good value for money
A simle budget hotel at a good location..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with affordable price
its such a good experience to stay at the hotel, especially with the very cheap budget. the location is also good, near masterpice karaoke and any other interesting place. the issue is only o the parking why do they have to use vallet service while we arrived early and git the best space on the hotel but the staff moved the car and we need to wait when we're going to pick up a thing on the car. but overlall is Good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Averall was ok, room cleans except for a yellow raw water.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hot and stuffy
Hot and stuffy. No view. Corridor is too small. Unfriendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رحلة موفقه
رحلة تسوق لوجود الأسواق قريبه
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tingkatkan kebersihan
Kasurnya besar, tetapi sprei Kotor, banyak bercak2. Dinding banyak jejak sepatu. Pelayanan juga ada staff yg kurang ramah. Lokasi memang strategis dekat dengan pusat kota.
Stayed 3 nights in Dec 2018

8/10 Good

Rudi, Jakarta

Liked: Staff & service, property conditions & facilities
Nice hotel in a great location. Large room , affordable price.
Stayed 2 nights in Oct 2018

8/10 Good

Rudi

Not bad...it is just the bed spread sometimes dirty
Stayed 1 night in Oct 2018

6/10 Okay

Rudi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place to stay while in Jakarta. Economical and nice
Stayed 2 nights in Aug 2018

6/10 Okay

Yu, Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

CHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔!
안쫄지역을 가는데 있어 위치적으로 좋은 호텔이지만 모나스나 자카르타 남부를 가기에는 조금 멈. 시설과 서비스는 훌륭
Stayed 6 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Jens

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

8/10 Good

rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room for a budget class.
Simple & nyaman.

8/10 Good

Doyoung, Korea

Liked: Staff & service, property conditions & facilities, room comfort
Satisfied
Most of thing were good, valuable price with free extra bed. But additional towel is not free. Staffs are so friendly and nice, room was nice but there was no housekeeping service.. Sad! Thanks!!

6/10 Okay

Renaldi, Bandung

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