La Terraza Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Terraza Hotel

Front of property
Hallway
Children’s pool
Balcony
Superior Double Room, 1 Double Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Santiago de Jalpan Mission
    7 min drive
  • Arqueological Zone of Tacama
    7 min drive
  • La Terraza Hotel
    1 min walk
  • Antojitos Gus Gus
    17 min walk

Room options

Superior Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

La Terraza Hotel

Hotel in Jalpan de Serra with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and a 24-hour front desk. Housekeeping is available on request.
La Terraza Hotel offers 30 air-conditioned accommodations with complimentary bottles of water and free toiletries. A pillow menu is available. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at La Terraza Hotel, you'll be close to Santiago de Jalpan Mission. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at TERRAZA RSTAURANTE, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge and tour or ticket assistance
  • 22.9 mi (36.8 km) from Sierra Gorda Biosphere Reserve
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and tour/ticket assistance are also featured at La Terraza Hotel. Self parking is free.

This 3-star Jalpan de Serra hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
TERRAZA RSTAURANTE – This family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults and MXN 90 to 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

La Terraza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 137 reviews" "
Rating 8 - Good. 51 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 4 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar, Una

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

Joshua

Stayed 3 nights in Jul 2022

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Terraza
Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Manuel Omar

Stayed 2 nights in Jul 2021

10/10 Excellent

Manuel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like the place and rooms, basically are rooms very simple but very clean. I don't like so much the parking because the car leave front to the hotel but close to avenue.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendado, para hospedaje y comida
Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Lidia

Stayed 3 nights in Sep 2024

6/10 Okay

Francisco

Travelled with group
Liked: Staff & service
Xxxxxx
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024

8/10 Good

Marco Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

RICARDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Se los recomiendo saludos
Stayed 1 night in May 2024

8/10 Good

carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de el personal es muy buena y el servicio también. En el restaurante la comida es regular. Lo único que no nos gustó fue que uno de los trabajadores jóvenes de el hotel llevó a sus amigos en la tarde que estuvimos ahí y no dejaron usar la alberca ya que es pequeña y ellos se aventaban y no respetaban nada. Mi hijo de 6 años no pudo estar dentro ni 10 minutos.
Stayed 2 nights in May 2024

8/10 Good

J.Félix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!!
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son buenas, aceptables para este hotel aunque la zona de la piscina, la terraza concretamente luce incompleta. El hotel es bueno para un par de noches. El wifi funciona bien.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis Ernesto

Stayed 1 night in Mar 2024

10/10 Excellent

Arturo

Stayed 1 night in Mar 2024