DoubleTree by Hilton Jamestown

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Gym

Bar

Pool

Laundry

Breakfast available

Explore the area

150 W 4th St, Jamestown, NY, 14701

Lucille Ball Desi Arnaz Museum
3 min walk
National Comedy Center
3 min walk
El Jarocho
1 min walk
Jamestown, NY (JHW-Chautauqua County)
12 min drive

Room options

Room, 1 King Bed

Sleeps 2
1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

26 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

26 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

26 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

26 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed

55 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

26 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel in Jamestown with 24-hour fitness centre and 24-hour front desk

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas. Housekeeping is available on request.

DoubleTree by Hilton Jamestown offers 147 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

DoubleTree by Hilton Jamestown's great location gets high marks from our customers. During your stay, you're just a quick walk from Lucille Ball Desi Arnaz Museum. You'll find features such as free self-parking, plus an indoor pool and a restaurant.

Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
WiFi for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from Lucille Ball Desi Arnaz Museum and 3 minutes on foot from National Comedy Center

DoubleTree by Hilton Jamestown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business centre and 4 meeting rooms are available. The business-friendly DoubleTree by Hilton Jamestown also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 4-star Jamestown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Pearl City Hops – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 3.95 per day)
Available in some public areas: WiFi (USD 3.95 per day)

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 20 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Pearl City Hops

Things to do

24-hour gym
Indoor pool

Family friendly

Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Wedding services

Business services

4 meeting rooms
Business centre

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Desk
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5.00 to 30.00 for adults and USD 5.00 to 20.00 for children
Fee for in-room wireless Internet: USD 3.95 per day (rates may vary)
Fee for wireless Internet in public areas: USD 3.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Jamestown

DoubleTree Hilton Jamestown Hotel

Ramada Jamestown Hotel

DoubleTree Hilton Jamestown

DoubleTree by Hilton Jamestown Hotel

DoubleTree by Hilton Jamestown Jamestown

DoubleTree by Hilton Jamestown Hotel Jamestown

DoubleTree by Hilton Jamestown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Bonnie

1 Oct 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariane

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with partner

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to museums and staff very helpful and accommodating. Zee and Amber were awesome.

Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Judith

19 Sept 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here are terrific. Down to earth and professional as can be. Facilities inside the hotel are top notch. City is past its prime, with the attendant problems. Lucille Ball Museum is closed Tuesdays and Wednesdays.

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

easy and efficient with restaurant and bar

Stayed 1 night in Sep 2024

2/10 Terrible

PèTrina Success

Travelled with family

18 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff no resourceful and room in need of updates

I stayed in room 716 at the Doubletree Jamestown, checking in on the evening of 9/12 after traveling from Washington, DC. The check-in process went smoothly, and after dinner with my wife and 2-year-old at the adjacent restaurant, we returned just after midnight, eager to relax. However, we quickly discovered the shower drain wasn’t working properly—water wouldn’t drain, and the tub had visible residue from standing water. I contacted the front desk and spoke with Jasmine, the manager. She offered to switch rooms, but I explained that moving at that hour would be a significant inconvenience as our child was asleep. Jasmine suggested we switch rooms in the morning once our child was awake. I proposed that we use the shower in the new room and return the key the next day, but Jasmine refused, citing a policy against "occupying" two rooms. We were left with the choice to wake our child to move or wait for maintenance, leaving us without a shower. When my wife asked if we could pay for a second room, Jasmine threatened to cancel our reservation, accusing us of "double booking." It was unacceptable to be given a room without fully functioning amenities, and Jasmine's handling of the situation was unprofessional, especially given it was 12:30 AM. Despite my request, no one from management ever contacted me to resolve the issue.

Stayed 3 nights in Sep 2024

10/10 Excellent

Terri

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with full amenities and delightful staff. Easy walk to the Lucille Ball museum. Offstreet parking much appreciated. Jamestown’s downtown is the usual mix one sees in cities past their prime.

Stayed 1 night in Sep 2024

10/10 Excellent

Jamilynn

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Hard to find a place for a late night cocktail.

Stayed 1 night in Aug 2024

10/10 Excellent

Ryo

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Fay

8 Sept 2024

Liked: Cleanliness, property conditions & facilities

Location is excellent. Rooms are renovated and very clean. Staff needs servicing and training. Location is excellent. Rooms are renovated and clean. Staffneeds s needs supervision and training.

Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All around great stay. Staff was friendly and helpful. Hotel is an excellent value. We slept very well and enjoyed the fitness center, very a convenient and free downtown parking, walking to theater and restaurant. Very good breakfast buffet and high level of service at the hotel restaurant. We would return to Jamestown knowing we can stay at the Doubletree Hilton. (We checked in too late for the cookies).

Stayed 1 night in Sep 2024

10/10 Excellent

Toni

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Great staff that were helpful, polite and very friendly! Will definitely stay there again if we come up next year ! if we

Stayed 6 nights in Aug 2024

6/10 Okay

Martha

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service

The staff was amazing so helpful and friendly. The hotel overall was clean. However, the room was so hot we had trouble sleeping in an already uncomfortable bed. We literally were sweating. We cranked down the AC, which was hidden behind the desk, to 65 but the room feel never deceeased. We noticed some stains on wallpaper in the bathroom. No big deal, just wear. I was most sad that you had to be a Diamond or Gold member to get free cookies. Lol. But i bought some. They are so goof, got a cute tin too.

Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Terry

Travelled with family

25 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

23 Aug 2024

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Marguerite

19 Aug 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Was old and outdated. Dirty cups. Bath was very very slow to drain.

Stayed 1 night in Aug 2024

8/10 Good

Lindsey

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entry way to the marking garage is kind of gross. The restaurant was disappointing. I thought it was a restaurant and you had to sit in the bar area. Our waitress took forever. I wanted a nice place to celebrate a birthday and this was not the place for that. The food itself was fine nothing great, nothing bad just not anything to rave about.

Stayed 3 nights in Aug 2024