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Mantis St Helena

4.0 star property

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Photo gallery for Mantis St Helena

Beach
Bar (on property)
Exterior
Aerial view
Hiking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1-3 Main Street, Jamestown, STHL 1ZZ
  • Sub-Tropic Adventures
    ‪18 min walk‬
  • Prosperous Bay
    ‪7 min drive‬
  • Longwood House
    ‪10 min drive‬
  • Jamestown (HLE)
    ‪38 min drive‬

Room options

Suite, 1 Double Bed (Heritage)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed (Heritage)

  • Sleeps 2
  • 1 Double Bed

About this property

Mantis St Helena

Hotel in Jamestown with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. Change of towels is available on request
Mantis St Helena offers 30 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mantis St Helena, you'll be within walking distance of Sub-Tropic Adventures. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Sub-Tropic Adventures and 7 minutes from Prosperous Bay
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Mantis St Helena. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Jamestown hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25 per person
  • Fee for in-room wireless Internet: GBP 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 30.00 per person (return)
  • Airport shuttle fee per child: GBP 15.00 (return), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Mantis St Helena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantis St Helena Hotel Jamestown
Mantis St Helena Hotel
Mantis St Helena Jamestown
Mantis St Helena Hotel St Helena
Mantis St Helena Hotel
Mantis St Helena Jamestown
Mantis St Helena Hotel Jamestown

Mantis St Helena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Staff was Excellent & Food was Very Good. Rooms were Great with all amenities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fabulous. Clearly the finest hotel in St Helena

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Mantis is located in the heart of Jamestown in the tastefully restored buildings that used to be the East India Company’s headquarters on the island. Facilities are new and well-maintained and the staff are friendly and very helpful. Breakfast in the English style is available in a good variety and excellent quality. In terms of the negatives, the WiFi on the premise is slow and connection is spotty. That said, it is a problem prevalent in all of St Helena, so I guess you cannot really complain about it. A gym will also be a welcomed addition. Overall a very very nice stay.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Rainer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage in Jamestown. Sehr freundliches, aufmerksames Personal. Ein bisschen sparsam beim (Nicht-) Nachfüllen von Pflegemitteln und Wasser.
Stayed 7 nights in Apr 2023

4/10 Poor

Doris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Das Hotel ist sehr schön, der Service jedoch äusserst unpersönlich - speziell im Vergleich zur sehr freundlichen Inselbevölkerung - sowie unterbesetzt bei ausgebuchtem Hotel. Das Zimmer (Heritage Room) über der Bar/Restaurant/Küche sehr laut/lärmig. Selbst beim Check-out fragt niemand nach, ob man mit dem Aufenthalt zufrieden war. Abendessen ist sehr empfehlenswert.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gute Lage in Jamestown. Gutes Frühstück. Bequemes Bett. Ein paar Liegestühle auf der Terrasse wären schön. Zur Hauptstraße hört man morgens ab 06:00 täglich die Straßenreinigung. Das ist für Urlaub zu früh. Personal sehr hilfsbereit.
Stayed 7 nights in Nov 2019

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