They sent me emails representing that they had a 24 hour doorman and a parking structure. As a single woman travelling alone, these things are important to me. There was no doorman, no staff on site, and no parking structure. You have to park in the street several blocks away. The neighborhood is not the best. I parked several blocks away and dragged my suitcases to the building. The emails instructed me to get my key from the doorman. There was no doorman and I had no idea how to get into my room. An Indian man in the street told me to go upstairs and the door would be open. I went to my event that night and returned after midnight, parked several blocks away, only to find the building was locked and I had no way to get in because they never gave me the key code! Again, some Indian men came by and pressed the code to let me in the building.I called and complained and was told that the emails they sent had the information. It did not! The emails only contained the lies about 24 hour security and a parking structure. The actual apartment was clean, but the sofa was torn, there was only one light bulb above the sink and no stopper in the tub, so forget about taking a bath.