Quality Suites NYC Gateway

2.5 star property

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Photo gallery for Quality Suites NYC Gateway

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Front of property – evening/night
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Parking included
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1200 Tonnelle Ave, North Bergen, NJ, 07047
  • Meadowlands Exposition Center
    ‪4 min drive‬
  • Hoboken Waterfront
    ‪7 min drive‬
  • Jacob K. Javits Convention Center
    ‪14 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

Suite, Non-Smoking, 1 King Bed with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Queen Beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

  • 42 sq m
  • Sleeps 3
  • 2 Double Sofa Beds OR 1 King Bed

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About this property

Quality Suites NYC Gateway

Hotel in North Bergen with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Quality Suites NYC Gateway offers 67 accommodations with a safe and free newspapers. 46-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Quality Suites NYC Gateway. During your stay, you'll be close to Jacob K. Javits Convention Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Meadowlands Exposition Center and 6 minutes from American Dream
  • Local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Suites NYC Gateway. Limited free parking is available on a first-come, first-served basis.

This North Bergen hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites NYC Gateway.

Property is also known as

Comfort Suites Hotel North Bergen
Quality Suites NYC Gateway Hotel
North Bergen Comfort Suites
Comfort Suites North Bergen Hotel North Bergen
Comfort Suites North Bergen Hotel
Quality Suites NYC Gateway North Bergen
Quality Suites NYC Gateway Hotel North Bergen

Quality Suites NYC Gateway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 168 out of 1005 reviews
Rating 4 - Poor. 111 out of 1005 reviews
Rating 2 - Terrible. 168 out of 1005 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Sonia

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it, for the price and location it was great
Stayed 1 night in Dec 2024

2/10 Terrible

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly prejudice overcharged not worth the stay
Stayed 3 nights in Nov 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights for a concert at MSG. We definitely would stay again. It's only a short 15-30min drive into the city. Prompt easy Uber pick up and drop off. They also offer a shuttle for very cheap, but we didn't want to be restricted to the times they offered. I didn't get to eat the breakfast, but my husband got us some good coffees. Staff were very kind. The place was super clean, very mind smell as if it used to have smoking allowed. But the smell decreased as we stayed, it just smelled like my spray I used. The showers were hot and the room was clean. It was super affordable and worth the stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL NOT BE BACK!! Beware!! Read whole review!
Our first room our first night there, was super hot and the air conditioner didn't work. We told the front desk and he said he would have someone fix it. We got back that evening and it was still not working and neither was our key. We went back down to tell him and he cane up and messed with it a bit, called someone then, offered us a new room.. We agreed and moved to a new room. That night, our daughter was laying on the couch and seen a bug on her pillow, we looked and it was a BED BUG!! We called the front desk, he came up an looked and offered us yet another room.. We agreed and moved to another room, bought spray and sparayed everything down and washed everything we had with us. Our daughter had bites on her!! The AC barely worked in the new room but we made due and had no other critters. We had to stay, we were here to watch our daughter march in the parade and all other hotels were booked!! Our fried who stayed in this same hotel had rat droppings all over and her 3rd night there her daughter and her found a dead rat in their room along with a live one.. After all of this, the offered to refund me for one day!! We stayed 5, spent money on sprays and creams for our daughters bites and had to wash all of our stuff!!
Stayed 5 nights in Nov 2024

10/10 Excellent

kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2024

4/10 Poor

Emily

Travelled with group
Disliked: Cleanliness, property conditions & facilities
bugs beware ):
there were bugs in the bathroom & kitchenette area /:
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was stiff but everything else about our stay was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2024

10/10 Excellent

DANIEL ATTAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, breakfast 😋
Stayed 1 night in Nov 2024

2/10 Terrible

RAYMOND

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Madisun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 1 night in Nov 2024

2/10 Terrible

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly, Lowell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was deeply disappointing. On arrival, we noticed a foul odor in our room that required air freshener. On the third day, the fire alarm went off, and while the front desk claimed it was just a drill, I received a call shortly after stating that housekeeping needed to enter, despite the "Do Not Disturb" sign. They cleaned the bathroom counters and floors with the same towels provided to guests, which was disgusting. The next day, I was told a state official needed to inspect my room. The person, who couldn't provide credentials beyond a simple ID card, claimed to be from the New Jersey Department of Community Affairs. Every staff member I encountered, including the "official," was Indian, which, in combination with the lack of transparency, left me feeling uncomfortable. Additionally, the hotel falsely advertised a "hot breakfast," but the only hot item was a waffle. Everything else was cold food, which was misleading. I checked out a day early, and when I received a call asking why, the staff member seemed unaware of my issues. Overall, this was the worst hotel experience I've ever had, with poor hygiene, misleading services, and unprofessional staff. I will not be returning.
Stayed 7 nights in Nov 2024

8/10 Good

Nikki

Stayed 1 night in Nov 2024

10/10 Excellent

Amirdashoruban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Nov 2024

10/10 Excellent

SHLOMO

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and the stuff was very helpfull
Stayed 2 nights in Nov 2024

10/10 Excellent

mickelaynne

Liked: Cleanliness, staff & service, property conditions & facilities
The night manager was amazing and the maintence/breakfast man was kind and helpful. Very clean.
Stayed 5 nights in Nov 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures weren’t exactly what the property looked liked. The rugs were staying and everything was old. I will not stay there again. It was worth $60 a night.
Stayed 2 nights in Oct 2024

6/10 Okay

Dwight

Na
Stayed 5 nights in Nov 2024