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Quality Suites NYC Gateway

2.5 star property

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Photo gallery for Quality Suites NYC Gateway

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | In-room safe, desk, iron/ironing board, free cots/infant beds
Front of property – evening/night
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Parking included
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1200 Tonnelle Ave, North Bergen, NJ, 07047
  • Meadowlands Exposition Center
    ‪4 min drive‬
  • Hoboken Waterfront
    ‪7 min drive‬
  • Jacob K. Javits Convention Center
    ‪14 min drive‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪38 min drive‬

Room options

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Queen Beds

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

  • 42 sq m
  • Sleeps 3
  • 2 Double Sofa Beds OR 1 King Bed

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About this property

Quality Suites NYC Gateway

Hotel in North Bergen with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Quality Suites NYC Gateway offers 67 accommodations with a safe and free newspapers. 46-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Quality Suites NYC Gateway. During your stay, you'll be close to Jacob K. Javits Convention Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Meadowlands Exposition Center and 6 minutes from American Dream
  • Local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Suites NYC Gateway. Limited free parking is available on a first-come, first-served basis.

This North Bergen hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites NYC Gateway.

Property is also known as

Comfort Suites Hotel North Bergen
Quality Suites NYC Gateway Hotel
North Bergen Comfort Suites
Comfort Suites North Bergen Hotel North Bergen
Comfort Suites North Bergen Hotel
Quality Suites NYC Gateway North Bergen
Quality Suites NYC Gateway Hotel North Bergen

Quality Suites NYC Gateway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2024

10/10 Excellent

DANIEL ATTAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, breakfast 😋
Stayed 1 night in Nov 2024

2/10 Terrible

RAYMOND

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Madisun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 1 night in Nov 2024

2/10 Terrible

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly, Lowell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was deeply disappointing. On arrival, we noticed a foul odor in our room that required air freshener. On the third day, the fire alarm went off, and while the front desk claimed it was just a drill, I received a call shortly after stating that housekeeping needed to enter, despite the "Do Not Disturb" sign. They cleaned the bathroom counters and floors with the same towels provided to guests, which was disgusting. The next day, I was told a state official needed to inspect my room. The person, who couldn't provide credentials beyond a simple ID card, claimed to be from the New Jersey Department of Community Affairs. Every staff member I encountered, including the "official," was Indian, which, in combination with the lack of transparency, left me feeling uncomfortable. Additionally, the hotel falsely advertised a "hot breakfast," but the only hot item was a waffle. Everything else was cold food, which was misleading. I checked out a day early, and when I received a call asking why, the staff member seemed unaware of my issues. Overall, this was the worst hotel experience I've ever had, with poor hygiene, misleading services, and unprofessional staff. I will not be returning.
Stayed 7 nights in Nov 2024

8/10 Good

Nikki

Stayed 1 night in Nov 2024

10/10 Excellent

Amirdashoruban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Nov 2024

10/10 Excellent

SHLOMO

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and the stuff was very helpfull
Stayed 2 nights in Nov 2024

10/10 Excellent

mickelaynne

Liked: Cleanliness, staff & service, property conditions & facilities
The night manager was amazing and the maintence/breakfast man was kind and helpful. Very clean.
Stayed 5 nights in Nov 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures weren’t exactly what the property looked liked. The rugs were staying and everything was old. I will not stay there again. It was worth $60 a night.
Stayed 2 nights in Oct 2024

6/10 Okay

Dwight

Na
Stayed 5 nights in Nov 2024

2/10 Terrible

Lakisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking into the room the Jacuzzi tub was terrible, I had to ask for another room. Then I told the front desk staff that their was only two guest staying overnight, but the hotel charged me for two extra guest. I will never stay at this hotel again!
Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I give this place a thumbs up. Was a lot cleaner than expected from reading other reviews.
Stayed 1 night in Nov 2024

6/10 Okay

Michelle, Decatur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were wonderful and very accommodating. Hotel is dated which was ok. But, the morning we checked out, there were roaches crawling around in the bathroom ( sink and tub). The ice machine and vending machine on our floor were out of order. The carpet was very dirty and sticky in areas. The cable did not work so we only had 5 channels to choose from.
Stayed 2 nights in Nov 2024

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel affordable services are good
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and dirty. People screaming in the halls at 3am- kids wouldn’t even use shower it was gross. Air was thick and smelled gross in our room. Would NOT stay here ever again.
Stayed 1 night in Oct 2024

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While traveling and site seeing I booked a room for one night. The fire alarm went off alll night did not get any sleep. Staff was not pleasant or considerate. Called several times the 2 times I was able to speak to someone she was rude, when asked to speak to the manager she she was not there tried calling back but did not get a response. Will not be staying here again
Stayed 1 night in Nov 2024

8/10 Good

Chi Ming

Stayed 1 night in Oct 2024

2/10 Terrible

yaritza

Disliked: Cleanliness, staff & service, property conditions & facilities
Found bugs in the bed
Stayed 2 nights in Nov 2024

4/10 Poor

Amber

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning didnt work. They killed the keys an hour before check out. After a friendly mention at the desk at check out they just acted like both issues were no big deal. Annoying. And the positive side my familiea other room was nice and cool.
Stayed 1 night in Nov 2024

8/10 Good

Nyshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were few things I noticed with the hot tub. The tub paint were floating in the water. And in the room I was in it almost look like they were working on it because it was ducktaped on the side. Not sure if the guy at check in was having a bad day but wasn’t as friendly as i was expecting when I checked-in. I didn’t do breakfast so I can’t comment on that. Hopefully next time, i have a better room if i decide to come here again. The lady at check out was friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

SUKANDA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024