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WelcomHeritage Bal Samand Lake Palace

3.5 star property

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Photo gallery for WelcomHeritage Bal Samand Lake Palace

Terrace/patio
Exterior
Garden Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Mandore Road, Jodhpur, Rajasthan, 342026
  • Umaid Bhawan Palace
    ‪1 min walk‬
  • Umed Garden
    ‪2 min walk‬
  • Jodhpur Polo and Equestrian Institute
    ‪2 min walk‬
  • Jodhpur (JDH)
    ‪11 min drive‬

Room options

View all photos for Maharani Suite

Maharani Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Maharani Suite

  • 69 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Regal Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Regal Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Room

Garden Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Garden Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

WelcomHeritage Bal Samand Lake Palace

Art Deco hotel connected to the convention centre in Jodhpur with free valet parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and 24-hour room service.
WelcomHeritage Bal Samand Lake Palace offers 36 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at WelcomHeritage Bal Samand Lake Palace, you're connected to the convention centre and just a quick walk from Umed Garden. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes mini golf and horse riding/rentals
  • Steps from Umed Garden and Jodhpur Polo and Equestrian Institute
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly WelcomHeritage Bal Samand Lake Palace. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Jodhpur hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
WelcomHeritage Bal Samand Lake Palace has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: INR 500 for adults and INR 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Horseback riding/rentals
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Sign language-capable staff
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 7100
  • New Year's Eve (31 December) Gala Dinner per child: INR 4000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 500 for adults and from INR 500 for children
  • Airport shuttle fee: INR 700 per vehicle (one way)
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Paytm and PhonePe
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WelcomHeritage Bal Samand Lake Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 10:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bal Samand
Bal Samand Lake
Bal Samand Lake Palace
Bal Samand Palace
WelcomHeritage Bal Samand Lake Palace
WelcomHeritage Bal Samand Lake Palace Hotel
WelcomHeritage Bal Samand Lake Palace Hotel Jodhpur
WelcomHeritage Bal Samand Lake Palace Jodhpur
Bal Samand Lake Palace Hotel Jodhpur
WelcomHeritage Bal Samand Lake Palace Resort Jodhpur
WelcomHeritage Bal Samand Lake Palace Resort
WelcomHeritage Bal Samand Jod
Welcomheritage Bal Samand Lake
WelcomHeritage Bal Samand Lake Palace Hotel
WelcomHeritage Bal Samand Lake Palace Jodhpur
WelcomHeritage Bal Samand Lake Palace Hotel Jodhpur

WelcomHeritage Bal Samand Lake Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Moti

Stayed 2 nights in Oct 2024

10/10 Excellent

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great jewel in Jodhpur that affords an affordable Heritage experience. The property is a former summer palace for Jodhpur Royalty. The suites are in the Lake Palace itself but we stayed in the more affordable 2 person rooms that apparently quartered soldiers in the past. These smaller bedrooms are beautifully furnished and comfortable. They are all on the ground floor and there is nature right outside - so expect a few bugs and ants. And Langurs hanging out on the outside. As a green haven in the midst of chaotic and honestly dirty Jodhpur this has to be expected. There are horse stables and foals on the vast grounds besides multiple animals including peacocks, langurs, herons, big big bats, we even saw a wild boar streak through the facility! Our children enjoyed the horse ride which cost Rs 1000 for 20 minutes. The place has so much undocumented history! There an old Shiva temple and step well besides numerous abandoned monuments that could tell a lot of stories if they could speak. The staff are courteous and the restaurant serves an eclectic menu although their Dal Makhani is famous throughout Jodhpur. If you love nature there is no better place to stay in Jodhpur.
Stayed 3 nights in Aug 2024

4/10 Poor

RAHULKUMAR

Travelled with family
Disliked: Staff & service
I found staff to be rude and rigid
Stayed 1 night in Jul 2024

10/10 Excellent

AASHISH KUMAR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ambience is just perfect for a romantic outing.

10/10 Excellent

Suzanne, Coronado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Loved seeing the monkey’s peacocks and bats
Stayed 2 nights in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in this beautiful hotel . I would recommend staying in one of the regal suites if you can. They are HUGE , beautifully furnished and overlook the lake . The grounds of this hotel are stunning . Unfortunately the restaurant and bar in the main building are only open when that part of the complex is full so we ate out in the garden which was still lovely. Though it was freezing cold , the fire pits close to the tables were a nice romantic touch and kept us warm. A great couple of days
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Highly Recommend
Excellent stay. Staff was Very helpful and welcoming. Beautiful place.
Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the hotel is exceptional, despite having seen the photos posted, it far exceeded our expectation. The room was a good size, with a good bathroom, it's a heritage hotel, but well maintained with masses of character. The only slight complaint is that the mattresses were very "firm"! Fabulous walks through the grounds with all sorts of birds, including peacocks, plus a lot of black face monkeys and huge bats. There's also a large, impressive swimming pool. Dinner on the lawn in the outside restaurant is a must, the food is delicious and the service excellent. Please bear in mind it's not in the centre (but not very far out), you will need a taxi to get there.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with lake and other things to enjoy.
Stayed 1 night in Nov 2018

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing- A real Palace
It was simply superb. It borders a lake and the views from the palace balcony of the lake and the surrounding hills are magnificent. By now we have stayed in quite a few palaces in rajasthan - the views and the annexing grounds of this one are the best. The palace grounds are vast, there are only 30 or so rooms in total, so there's a feeling of having the grounds all to yourself. Going from a city, the peace and tranquility this offered us was priceless. The restaurant has limited menu but all of the items we had were very tasty and very reasonably priced. The staff were particularly friendly and helpful. There are horses that guests can use for a fee to take a ride around the grounds. There is a buggy to go around as well as cycles that are available for free. Overall- an amazing trip
Stayed 1 night in Nov 2018

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical!
Were a mid 20s couple... This stay was amazing! When our tuk tuk driver pulled into the gated entrance I thought it must have been the wrong place! But it was huge I think over 60 acres. I really nice retreat from the bustle of the city. We had the best time exploring the grounds and getting up close with monkeys, peacocks and more. It was seriously magical. The service is outstanding too. We felt super pampered and the dinner outdoors at night by candle light was romantic, plus breakfast was excellent. The room has its own little backyard where you can wake up, sit and listen to the birds. One of the staff gave us a tour of the palace too, its amazing. Definitely recommend- if you can stay more than 1 night, do!
Stayed 1 night in Oct 2018

10/10 Excellent

Joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to stay there
It was an excellent stay with lovely atmosphere and lot of green around. Very courteous staff and excellent service. Very well maintained resort in spite of its vastness.
Stayed 2 nights in Sep 2017

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Enjoyed our stay and good value
Beautiful grounds , a bit disappointed in that we expected to be in the palace, not the old stables and had to pay extra to eat at the palace. Rooms were nicely appointed if a bit tired and beds a bit hard but nice outside seating area. However the staff in the restaurant were great, the food was good but almost exclusively indian except for breakfast. Pool was very cold and only 4 sunbeds.

10/10 Excellent

Neerad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden paradise in desert city
Beautifully manicured grounds, great for strolls, lakeside views are fantastic. During a morning stroll, you'll get to see monkeys, peacocks, polo horses (which you can ride for a fee), majestic banyan trees and many other native species. Rooms are charming. Unless you're splurging on a 'palace room' (which we had a peak at, essentially spacious apartments in the original haveli), you'll be in a room formed by the arches of the aqueduct that runs a long line through the property (and once used to be the water source to the city). These spaces used to be horse stables and are now hotel rooms, with rustic charm but well appointed. The food was great, particularly Kebab Korner, where we sat outdoors enjoying tandoori food while we warmed up next to an open fire. On a second trip, I would not mind coming back here and never leaving the premises!

6/10 Okay

s paul

Liked: Staff & service
Disliked: Room comfort
Nice grounds, spacious rooms, need updating.
Enjoyed the large beautiful grounds with trees, flowers and peacocks, always welcome in dusty Rajasthan / India. Palace Rooms (suites) are very spacious, though need modernization.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded place
Good service and welcoming attitude. A bit away from the city which I think was nice. The outdoor dinner in the garden was also a plus. A bit outdated, but the charm of the place more than made up for that.

10/10 Excellent

Siobhan, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
I stayed here for four nights. The garden rooms are spacious, clean and so comfy and cosy. The 60 acres of garden are exquisite. Bird life amazing. Loads of peacocks. Great staff. Fabulous big pool. Great sunset on lake. Loved my stay here. Highly recommend.

10/10 Excellent

Edward, South Shields England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel in a really wonderful setting
A fantastic hotel in a really wonderful setting. The staff, in particular the reception, were helpful and arranged a late check out although the hotel was due some VIP guests that evening that required red carpet and high security.We stayed in the palace and it was just that. Evening meals in the Kebab corner of the gardens with open braziers was so romantic. A really first class hotel

8/10 Good

renu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful heritage hotel in Jodhpur
There was a mixup with our booking, but the hotel staff upgraded the room in the palace part. It was beautifully maintained building near the famous Mehrangarh Fort. The stay was very pleasant.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel with only gardens
Huge property with a lot of gardens. Food was good. Accept the reception staff everyone else was really warm and the waiter we had for dinner was awesome. Accept the check inn the total experience was good. Check inn experience the worst by far.

10/10 Excellent

Ananth, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!!!!
Great place...................................................

8/10 Good

Ashley, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel, a mediocre welcome
The hotel itself was stunning, and there was a lot that could be done just on its own grounds. It's a stunning oasis in Jodhpur. However, the service could be a bit better. When we arrived in the morning, the person at the counter didn't really greet us (though there were welcome drinks) and he only briefly explained about the property. We didn't know there were timings of certain things or how much things cost - I had to go back to the counter several times to ask for that. A book in the room explaining all this would solve that easily. The next time we went (we stayed 2 non-consecutive nights), the staff was much more courteous and welcoming. However, the room the 2nd night had no hot water. The wi-fi is fine, and the restaurants are good - even accommodating us with room service at midnight since we arrived so late on the train. The hotel did pick us up (with a sign with our name on it) at the train station, and arranged a driver to take us to the Fort and the airport on our last day. The grounds are BEAUTIFUL. And the rooms are really cute too. Very, very relaxing, especially for people with families.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service , bad location terrible place
very bad hotel..the location is bad the surrounding is bad...the service is bad.