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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Lobby
Terrace/patio
Property amenity
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available

Explore the area

Map
22 Whitely Street, Johannesburg, Gauteng, 2076
  • Melrose Arch Shopping Centre
    4 min walk
  • Wanderers Stadium
    16 min walk
  • The Wanderers Golf Club
    2 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 Single Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from property

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

African Pride Melrose Arch Hotel, Autograph Collection

Pool
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (388)
The price is €128
for 1 night
includes taxes & fees
11 Jan - 12 Jan
African Pride Melrose Arch Hotel, Autograph Collection

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Family-friendly hotel connected to a shopping centre in Johannesburg with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Camelot Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
With your stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, you're connected to a shopping centre and just a quick walk from Melrose Arch Shopping Centre. Features include free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, reflexology or body scrubs at Camelot Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 4-minute walk from Melrose Arch Shopping Centre and 7 minutes on foot from James and Ethel Grey Park
  • Airport, local-area and shopping centre shuttle service available for a fee
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Protea Hotel Fire & Ice by Marriott JHB Melrose Arch. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Johannesburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 215 to 215 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 215 to 215 per person
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Self-parking fee: ZAR 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 369 reviews" "
Rating 8 - Good. 132 out of 369 reviews" "
Rating 6 - Okay. 28 out of 369 reviews" "
Rating 4 - Poor. 18 out of 369 reviews" "
Rating 2 - Terrible. 12 out of 369 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

EM

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Stayed 4 nights in Aug 2024

10/10 Excellent

AIREDALE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am coming back here next time
The stay was great. Staffs were so friendly in reception and hosting.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

renee

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Santa Barbara

Stayed 3 nights in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Best a place in Joe Berg
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Apr 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Stayed 1 night in Jan 2024

10/10 Excellent

vered

Stayed 6 nights in Dec 2023

8/10 Good

david

Stayed 1 night in Dec 2023

10/10 Excellent

alison

Travelled with partner
Staff were very friendly and helpful. Hotel had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2023

10/10 Excellent

MsLaprea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
Stayed 3 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service
Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.
Stayed 2 nights in Nov 2023

10/10 Excellent

Donnay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff we’re very friendly and helpful always
Stayed 11 nights in Oct 2023

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

John-Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Our Stay
The hotel itself was very good, clean and bright. Staff was friendly and helpful.
Stayed 2 nights in Jul 2023