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The Maslow Hotel, Sandton

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Maslow Hotel, Sandton

Outdoor pool, pool umbrellas, pool loungers
Tapas bar
Terrace/patio
Down duvets, pillow-top beds, minibar, in-room safe
Executive Suite, 1 King Bed | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Explore the area

Map
Corner Grayston Drive and Rivonia Road, Sandton, Gauteng, 2031
  • The MARC
    7 min walk
  • Johannesburg Stock Exchange
    8 min walk
  • Morningside Mediclinic
    12 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 Queen Bed

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Twin Room, 2 Single Beds

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Twin Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Down duvets, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Accessible

Down duvets, pillow-top beds, minibar, in-room safe

Double Room, 1 Queen Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Single Beds, Bathtub

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Twin Room, 2 Single Beds, Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Double Room, 1 Queen Bed, Balcony

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Double Room, 1 Queen Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Bathtub

Down duvets, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Bathtub

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Maslow Hotel, Sandton

Hotel with a full-service spa, near Sandton City Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
The Maslow Hotel, Sandton offers 281 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Maslow Hotel, Sandton. During your stay, you're just a quick walk from The MARC. Features include free WiFi in public areas, free valet parking and free train pick-up service.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a meal at the bistro or drinks at the tapas bar
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Sandton City Mall and 8 minutes from Melrose Arch Shopping Centre
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
The Maslow Hotel, Sandton offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5283 square feet (491 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Maslow Hotel, Sandton. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking and valet parking are available.

This 4-star Johannesburg hotel is smoke free.

The Maslow Hotel, Sandton has a restaurant on site.
Lacuna Bistro – Overlooking the pool and garden, this bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lacuna Bar – This tapas bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lacuna Bistro
  • The Lacuna Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,283 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Maslow Hotel, Sandton

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 748 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Maslow Hotel, Sandton offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 2004/006377/10

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Maslow Hotel
Maslow Hotel Johannesburg
Maslow Johannesburg
Maslow Hotel Sandton
Maslow Sandton
The Maslow Sandton Greater Johannesburg
The Maslow
The Maslow Hotel, Sandton Hotel
The Maslow Hotel, Sandton Sandton
The Maslow Hotel, Sandton Hotel Sandton

The Maslow Hotel, Sandton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 539 reviews" "
Rating 8 - Good. 158 out of 539 reviews" "
Rating 6 - Okay. 37 out of 539 reviews" "
Rating 4 - Poor. 13 out of 539 reviews" "
Rating 2 - Terrible. 15 out of 539 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brianna Tracie

Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Rooms are on the smaller side. Lovely pool area and excellent bartenders at Lacuna. Be aware that the set up of rooms gives you no washroom, shower or toilet privacy. Glass enclosure directly in front of the bed! Also, staff seem to treat customers who dress down condescendingly. Coming from breakfast a young lady attempted to embarass us for taking a few health shots from the bar to our room. These are free health ginger shots. Worth about R17 versus over $200/night to stay here. Please train your staff to understand that even business travellers have relaxed days. Image bias is disgusting in this day and age.
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rashon Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly stay
Great stay with amazing friendly staff who were always super helpful 🙏
Stayed 1 night in Jun 2024

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Jo’burg
Great property…great staff….great location.
Stayed 4 nights in May 2024

10/10 Excellent

Obey

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and lovely! Love the little wine touch in the room!
Stayed 1 night in May 2024

8/10 Good

Sheletha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2024

8/10 Good

Louise n

Stayed 1 night in May 2024

6/10 Okay

Gavin, Orlando

Travelled with family
Liked: Cleanliness, amenities
Did not rec vip experance and the room was not great
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

8/10 Good

Subhash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were flight delays for all three of us. When we reached Amsterdam, I sent an email to reservations at that Maslow to hold our room and advised them of our arrival to reschedule our transfers. Two reminders were sent. The transfers were rescheduled. Thete was no response on our reservations. The front desk lady said "no show .. we have given away the rooms. Big argument till we got the night manager who made available two rooms as per our original order through Expedia. This argumentative lady needs some coaching in customer service. The following day we lodged a complaint either front desk manager and he said he will get back to us. No response. Terrible service at the the front receptin desk.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Gladson

Business traveller
Liked: Cleanliness
The room view, would have preferred a view of the Sandton from the balcony
Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Mikewa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Will come back!
Amazing stay! The staff were so friendly and helpful, every step of the way.
Stayed 2 nights in Dec 2023

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The tub was not working!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Sinazo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast, lovely amenities, excellent location
Stayed 3 nights in Nov 2023

10/10 Excellent

Eureka

Will stay again
Great service - spa & skin care products
Stayed 5 nights in Nov 2023