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The Residence Boutique Hotel

5.0 star property

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Photo gallery for The Residence Boutique Hotel

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Breakfast, lunch and dinner served
Hallway
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
17th 4th Avenue, Houghton, Johannesburg, Gauteng, 1986
  • Johannesburg Zoo
    ‪2 min drive‬
  • Houghton Golf Club
    ‪3 min drive‬
  • Rosebank Mall
    ‪4 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪28 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa

Luxury Villa | Living area | Flat-screen TV, fireplace, iPod dock, MP3 dock

Luxury Villa

  • 193 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 1 King Bed, City View

Luxury Penthouse, 1 King Bed, City View | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Penthouse, 1 King Bed, City View

  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Egyptian cotton sheets, down duvets, pillow-top beds, free minibar

Luxury Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

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Exterior

Four Seasons Hotel The Westcliff, Johannesburg

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (341)
The price is €652
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Four Seasons Hotel The Westcliff, Johannesburg

About this property

The Residence Boutique Hotel

Luxury Johannesburg hotel in Houghton Estate with 3 outdoor swimming pools
3 outdoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Residence Boutique Hotel offers 18 air-conditioned accommodations with fireplaces and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature MP3 docking stations and free minibar items. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
Residence Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Residence Boutique Hotel, you'll be within walking distance of Johannesburg Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, manicures and pedicures or body wraps at Residence Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute drive from Melrose Arch Shopping Centre and 8 minutes from Nelson Mandela Square
  • Airport and local-area shuttle service available for a fee
The Residence Boutique Hotel offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, a sauna, and spa services are also featured at the luxury The Residence Boutique Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 5-star Johannesburg hotel is smoke free.

The Residence Boutique Hotel has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Bar

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • CD player
  • Flat-screen TV with satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 1542.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1615 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1542.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The Residence Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Boutique Residence Hotel
Residence Boutique
Residence Boutique Hotel
Residence Boutique Hotel Johannesburg
Residence Boutique Johannesburg
The Hotel Johannesburg
The Residence Boutique Hotel Hotel
The Residence Boutique Hotel Johannesburg
The Residence Boutique Hotel Hotel Johannesburg

The Residence Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 263 out of 288 reviews
Rating 8 - Good. 19 out of 288 reviews
Rating 6 - Okay. 2 out of 288 reviews
Rating 4 - Poor. 2 out of 288 reviews
Rating 2 - Terrible. 2 out of 288 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Travelled with family
Everyone was amazing. So helpful. Excellent food and excellent property. You won’t be disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
From the moment we arrived the staff we amazing. We have continued to get nice little surprises the whole time. Spa and onsite dining is also amazing. A perfect stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol, Fairfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with an outstanding level of service. We enjoyed our stay immensely and would definitely choose The Residence again.
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hidden Gem. Fully recommended
Stayed 3 nights in Jun 2024

8/10 Good

Laurie

Stayed 1 night in Apr 2024

10/10 Excellent

BRUCE, PEPPER PIKE

Travelled with partner
Liked: Amenities
Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.
Stayed 2 nights in Apr 2024

8/10 Good

Ben

Liked: Staff & service
Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great
Stayed 1 night in Dec 2023

2/10 Terrible

Zinzi

Stayed 5 nights in Jan 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great food and outstanding service !!!!
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrific staff and intimacy of hotel make this a terrific boutique hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ross laird kennedy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

glen

Liked: Cleanliness, property conditions & facilities, room comfort
What a fantastic hotel.
What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
nice from far, but far from nice
Unfortunately I was left very disappointed. - The room phone was faulty and I needed to walk to reception to get it attended to. - The AC power plug by the desk was not working so I needed to run my cable across the floor. - The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later. - Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix. - Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order. - Upon checkout, I was billed for that same meal twice! - On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
Stayed 2 nights in Nov 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great discovery
This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.
Stayed 1 night in Nov 2022

8/10 Good

Lloyd

Liked: Staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Bhekimpilo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.
Stayed 2 nights in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Old World Charm with every modern comfort. The highly professional staff exceeds your expectations and makes you feel like family.
Stayed 4 nights in Jul 2022