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Austin Park Hotel

3.0 star property

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Photo gallery for Austin Park Hotel

In-room safe, desk, soundproofing, iron/ironing board
Reception
Basic Shared Dormitory | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Deluxe Quadruple Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
  • Austin Heights Water & Adventure Park
    ‪3 min walk‬
  • Sunway College Johor Bahru
    ‪5 min walk‬
  • Austin Hills Country Club
    ‪3 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪36 min drive‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | In-room safe, desk, soundproofing, iron/ironing board

Basic Shared Dormitory

  • 3 sq m
  • Sleeps 8
  • 8 Single Bunk Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 1.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room 2 Single bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 2 King Beds

View all photos for Octagon Bunk

In-room safe, desk, soundproofing, iron/ironing board

Octagon Bunk

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Two Bedrooms Suite

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Executive Two Bedrooms Suite

  • Sleeps 6
  • 3 King Beds

Similar properties

Exterior

Holiday Inn Express & Suites Johor Bahru by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (227)
The price is €54
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express & Suites Johor Bahru by IHG

About this property

Austin Park Hotel

Hotel with free parking, a quick walk to Austin Heights Water & Adventure Park
A restaurant, a snack bar/deli and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, Smart TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Austin Park Hotel offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

During your stay at Austin Park Hotel, you're just a quick walk from Austin Heights Water & Adventure Park. Free WiFi in public areas, free self-parking and a restaurant are available. This comfortable hotel has 108 rooms over 5 floors. Free WiFi and Smart TVs are available in all rooms.
  • Air-conditioned accommodations with Smart TVs, fridges and rainfall showerheads
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Austin Heights Water & Adventure Park and a 4-minute drive from AEON Tebrau City
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A business centre and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Austin Park Hotel. Self parking is free.

This 3-star Johor Bahru hotel is smoke free.

Park Cafe – On-site family restaurant.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Austin Park Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Austin Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 120 reviews
Rating 8 - Good. 36 out of 120 reviews
Rating 6 - Okay. 13 out of 120 reviews
Rating 4 - Poor. 8 out of 120 reviews
Rating 2 - Terrible. 6 out of 120 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chye Teck

Stayed 1 night in Oct 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Han Wei Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yuk King

Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Travelled with group
Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pls ensure guests are able to watch CNA (channel news asia) in yr TV program. This particular channel always freezes when we ‘channel surf’. Thru out all our previous stays, without fail, we have consistently given our feedback to your team duriing check out about not being able to access CNA, which I believe is supposed to be part of the listed channels for all your in- house guests’. I am beginning to wonder if this is going to be the norm since nothing has been done till date. Appreciate if the relevant departmentI could comment on this matter. Awaiting your prompt response, or at your most convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the cold congee during breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Yuk King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV programs
Pls check yr tv program signal for CNA (Channel News Asia), we cannot catch up on news when we were staying at yr property for last 3-4 stays
Stayed 1 night in Jul 2024

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,
Stayed 3 nights in Jul 2024

10/10 Excellent

kai zhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

cho

Stayed 1 night in Jun 2024

10/10 Excellent

Georgina Siew Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is well maintained & clean
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in Mar & May 2024, both stays we were unable to watch CNA. We hope the mgt will look into this & resolve the issue soon.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy & satisfactory
Very comfortly, clean & excelleant service
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good with many restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Yark Khwee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for convention
Stayed 3 nights in Feb 2024

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot bath water didn't come enough, but the room is always very clean was good impression.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is quiet and clean. And place is center of Mount Austin Heights. It is very convenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Tham Jin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the $ for this hotel when you going to stay at austin. 5-10 min walk around the hotel & you get tons of selection of food.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and room was big.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ding Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient location
Bed was great and comfortable. Location ideal for food hunting. Overall is good and will definitely come back again.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth it Hotel
The hotel very quiet and feel very haunted, the lobby also very smelly.
Stayed 1 night in Dec 2023

10/10 Excellent

Lay Sim

Stayed 1 night in Dec 2023

10/10 Excellent

Yi Jia

Stayed 2 nights in Dec 2023