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Berjaya Waterfront Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Berjaya Waterfront Hotel

Pub
Suite Polo View | Living area | 32-inch TV with cable channels
Outdoor pool
Meeting facility
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
88, Jalan Ibrahim Sultan, Stulang Laut, P.O. Box 161, Johor Bahru, Johor, 80300
  • Johor Bahru Ferry Terminal
    2 min walk
  • Teraju Tomyam
    3 min walk
  • Larkin Sentral
    12 min drive
  • Johor Bahru (JHB-Senai Intl.)
    44 min drive

Room options

View all photos for Deluxe Double City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double City View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Polo View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Sea View

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin City View

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Polo View

Minibar, in-room safe, desk, blackout curtains

Suite Polo View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Sea View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Polo View

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Sea View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite City View

Suite City View | Living area | 32-inch TV with cable channels

Suite City View

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Twin Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Polo View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite City View

Minibar, in-room safe, desk, blackout curtains

Suite City View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Polo View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Sea View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Polo View

Minibar, in-room safe, desk, blackout curtains

Suite Polo View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double City View

  • Sleeps 2
  • 1 Queen Bed

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Exterior

KSL Hotel & Resort

Pool
Kids pool
Waterslide
Free WiFi
3.8 out of 5, Good, (1004)
The price is €44
for 1 room
includes taxes & fees
1 Jan - 2 Jan
KSL Hotel & Resort

About this property

Berjaya Waterfront Hotel

Family-friendly hotel connected to the convention centre in Johor Bahru with 4 restaurants
Along with 4 restaurants, this hotel has an outdoor pool and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Berjaya Waterfront Hotel offers 390 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Berjaya Waterfront Hotel, you're connected to the convention centre and just a quick walk from Johor Bahru Ferry Terminal. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at Salt and Pepper Cafe, one of the property's 4 restaurants
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by car from Johor Bahru City Square and 8 minutes from KSL City Mall
  • Airport shuttle service available for a fee
Berjaya Waterfront Hotel offers its guests a kids' pool, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Berjaya Waterfront Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

Salt and Pepper Cafe – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Palm Lounge – This restaurant specialises in Malaysian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Coffee Bar – This lobby lounge specialises in Malaysian cuisine and only serves light fare. Open daily.
The Club – This sports bar specialises in Malaysian cuisine and only serves light fare. Happy hour is offered. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (MYR 20 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant
  • Coffee Bar
  • Palm Lounge
  • Salt and Pepper Cafe
  • The Club

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a state park
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Berjaya Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cots (infant beds) are available for MYR 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Uncovered self-parking fee: MYR 20 per day
  • Valet parking fee: MYR 30 per day
  • Crib (infant bed) fee: MYR 60 per night
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Berjaya Hotel Johor Bahru
Berjaya Hotel Waterfront
Berjaya Johor Bahru
Berjaya Waterfront
Berjaya Waterfront Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Johor Bahru
Hotel Waterfront Johor Bahru
Johor Bahru Berjaya Waterfront
Johor Bahru Waterfront
Berjaya Waterfront Hotel Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Hotel Hotel Johor Bahru

Berjaya Waterfront Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 134 out of 848 reviews" "
Rating 8 - Good. 260 out of 848 reviews" "
Rating 6 - Okay. 243 out of 848 reviews" "
Rating 4 - Poor. 127 out of 848 reviews" "
Rating 2 - Terrible. 84 out of 848 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

sinnamma

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time stayed very satisfy,clean,good customer service
Stayed 1 night in Sep 2024

8/10 Good

khairil

Travelled with family
Liked: Cleanliness, staff & service, amenities
To many club here...
Stayed 2 nights in Jul 2024

6/10 Okay

Boon Seng

Liked: Staff & service
Booming music through the night keeps you awake
The toilet bowl and the basin tap were leaking making the bathroom wet. It was a very noisy room with non-stop booming music through the night every night!
Stayed 4 nights in Jul 2024

2/10 Terrible

Rayner

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Foo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
car park very in convient have walk one made to reach lobby lift bath room bath tub is leaking poorly maintained
Stayed 2 nights in May 2024

10/10 Excellent

Ramli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need more menu.
Stayed 3 nights in Mar 2024

2/10 Terrible

Muhammad Shahir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old. Room smelled like an old wet rag. Toilet leaked from the top. My rooms phone was not working at all. Wall switches were falling off. Missing face towels. Hotel Parking was extremely far from lobby and rooms. Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal. No direct walkway to nearby food stalls
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Like the position but was unhealty musty smell Will not stay here.
Stayed 1 night in Jan 2024

4/10 Poor

Sharum

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor ,hope there try hard to be better.
Front office a lady did not know how to handle as she never give back my change,as i book 2 transaction, ias i told he to calculate together but she refused to,end up cockup the transaction, Hotel is abit dirty,alot or mold n fungus in the room, towel cant be changed for the 4days stay, as the staff says out of towel, room service are too late ,they came in to change around 4pm , wifi are limited access, keep logging out n cant log in. Breakfast are ok,
Stayed 1 night in Dec 2023

8/10 Good

Choo Gekpo Ruby

Stayed 1 night in Dec 2023

4/10 Poor

Jia Leong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The moment I stepped into the hotel room, I could smell cigarettes. Went to the toilet and when I turned the faucet/tap, the water was black at first then turned yellow and it took awhile before it turned to normal water colour. Hotel room flooring/carpet extremely dirty and the bed was kinda itchy so I suspect bed bugs or something. The hotel room itself is massive but very run down and poorly maintained. Would not consider staying in this hotel ever again unless it has been fully renovated or something.
Stayed 1 night in Dec 2023

8/10 Good

Roy

Travelled with partner
Liked: Staff & service
Property is a little dated but overall staff service was great.
Stayed 1 night in Dec 2023

6/10 Okay

Eswaran

Liked: Cleanliness, property conditions & facilities
Good

8/10 Good

Stephen

Disliked: Staff & service, property conditions & facilities
Room service didn’t even have French fries even though it was on the menu
Stayed 1 night in Dec 2023

6/10 Okay

Shavon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service staffs are okay. There is complimentary carpark but at the adjoined mall carpark, not the out front open space carpark. Have to pay different price for different lots… What’s not okay about the hotel: - daily exit have to go through custom check as the hotel is within the DFS area. - Hot water in shower does NOT work, only hot water in bathtub works. Not even the basin tap. - cards to access hotel rooms are faulty, have to go to the counter to “renew” the access which is the 1st time ever to encounter such thing… ^ both hot water & door access issue was checked by technicians but unable to solve. - 4 lifts, 16 levels, waited over 3 mins for 1 lift that stops every other level on the way down. - Common corridor is not well lit enough and not safe for any kids beyond waist height to be near and the railings are low, serious safety hazard. - No utensils / pot / pan provided in suite room, not sure what the kitchenette is for. Stayed in many hotels in JB, this is just 1 of the other one would not recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed on room. Requested near lift during booking and check in but was given very far from lift. Reason was hotel was full which is NOT TRUE. The hotel was literally empty !!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

choo

vocation
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Cheap and nice area however cleanliness can be worked on.
Stayed 1 night in Oct 2023

10/10 Excellent

KOK WAI

Stayed 1 night in Sep 2023

6/10 Okay

choo

For a night stay is OK.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never return to this hotel again. Tried to check in three times, 1st time 9pm, 2nd 12pm, 3rd time 3am. Found many excuses To let me wait. 3am check in I requested refund for 1st date and they don’t agree. Terrible experience!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and the level of service was excellent but the property clearly needs some further investment to match the quality of the service the staff give. All were polite, courteous, friendly and helpful This is a massive hotel with amazing facilities that just requires a little more strategic planning for maintenance and support from the group to the management. The location and opportunities that will arise from further investment, particularly the closeness of international borders, should be re-visited by the group owners following the pandemic. This would be with the forthcoming Singapore MRT expanding into Malaysia in the next couple of years. S Tytherleigh
Stayed 6 nights in Aug 2023