Citrus Hotel Johor Bahru by Compass Hospitality

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citrus Hotel Johor Bahru by Compass Hospitality

Exterior
Superior Room | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast buffet
Reception
Club One-Bedroom Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Gym
  • Free WiFi

Explore the area

Map
No. 16, Jalan Station, Johor Bahru, Johor, 80000
  • Johor Bahru City Square
    3 min walk
  • Eureka Snack Bar
    2 min walk
  • JB Sentral
    4 min walk
  • Johor Bahru (JHB-Senai Intl.)
    25 min drive

Room options

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Club One-Bedroom Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Deluxe Room

  • Sleeps 2
  • 2 Single Beds

Superior Room

  • Sleeps 2
  • 2 Single Beds

Club Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Family Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Citrus Hotel Johor Bahru by Compass Hospitality

Central hotel connected to a shopping centre in Central District with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a business centre. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Citrus Hotel Johor Bahru by Compass Hospitality offers 125 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the shopping around Citrus Hotel Johor Bahru by Compass Hospitality. During your stay, you'll be connected to a shopping centre and just a quick walk from Johor Bahru City Square. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Citrus Cafe, a café that serves international cuisine
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Johor Bahru City Square and 5 minutes on foot from Komtar JBCC
  • Local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. An area shuttle within 1 km is available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citrus Hotel Johor Bahru by Compass Hospitality.

This 3.5-star Johor Bahru hotel is smoke free.

Citrus Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MYR 30 per day)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 1 km

Food and drink

  • A restaurant

Restaurants on site

  • Citrus Cafe

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citrus Hotel Johor Bahru by Compass Hospitality

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Hotel
Citrus Hotel Johor Bahru
Citrus Johor Bahru
Citrus Johor Bahru Hotel
Hotel Citrus
Hotel Citrus Johor Bahru
Johor Bahru Citrus Hotel
Citrus Hotel Johor Bahru Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Johor Bahru Compass Hospitality
Citrus Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality Hotel
Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru

Citrus Hotel Johor Bahru by Compass Hospitality Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 153 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 317 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yan Wai

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Poh

Travelled with group
Liked: Staff & service
The staffs are very courteous, the room is quite ok. Would suggest adding face towel n tissue papers .
Stayed 1 night in Aug 2024

10/10 Excellent

Rusminah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Short stay
Hotel - comfortable & convenient. Walking distance to ciq complex & malls. Nearby makan house opens 24/7. Well lighted lobby. A little bit noise at night. Overall, stay good. Will return again.
Stayed 2 nights in Aug 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Was given a no window room. Like the water pressure and air conditioning. Service was great throughout. Breakfast was simple but nice and clean environment. Location was superb.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marian May Lalcemars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Poh Kheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount we pay is good value. room are clean, all staffs are very friendly. Will repeat my stay here for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jimmy

Stayed 1 night in Jun 2024

6/10 Okay

Ivan Martin

Liked: Staff & service, room comfort
Please clean your aircon filters!
The bed was clean and comfortable. But it appears you haven’t changed or cleaned your aircon filters in years! I can get the strong smell of mildew (mold) from your aircon. Please get your housekeeping crew to clean/change your aircon filters thoroughly and more regularly and diligently from now on.
Stayed 1 night in May 2024

6/10 Okay

April Chinn Hui

Travelled with family
Liked: Staff & service, amenities
NOTE - Hotel expects a RM10 for 2 pax per night on top of what you paid in Expedia. Hotel staff said this is for the city tax. This wasn't made known to me by Expedia at all. Would be better if this was informed earlier and sorted out. Location - it's indeed very convenient location being just across the road from city square mall and walking distance to the Pasar Karat (Bazar JB). Condition of hotel - alot of wear and tear and some things/covers are missing. Housekeeping crew has done a relatively good job to keep the room and toilet relatively clean. If it bugs you to see rust or missing covers, pls dun book here then. Also, the pillows are way too soft.
Stayed 1 night in May 2024

8/10 Good

jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very near to City Mall and only minutes away to Custom
Stayed 3 nights in Mar 2024

8/10 Good

Lai

Liked: Cleanliness
No.
Stayed 1 night in Apr 2024

8/10 Good

Jmial

Travelled with partner
Liked: Cleanliness, staff & service
Convinient.Near CIQ shops Price reasonable.Easy booking
Stayed 1 night in Mar 2024

8/10 Good

Linhock

Stayed 1 night in Feb 2024

6/10 Okay

Chong Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Price has increased recently. No discount for Expedia member. My room was at level 2, and there were water splashing sound throughout the night.
Stayed 1 night in Mar 2024

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Lianne

Stayed 1 night in Feb 2024

4/10 Poor

Kiong

Travelled with family
Disliked: Amenities, property conditions & facilities
Is okay
Stayed 3 nights in Dec 2023

6/10 Okay

Mohamed

Stayed 1 night in Feb 2024

10/10 Excellent

saraz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Lie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My hotel experience..
Very convenient n close to City Square. Washing basin in toilet leaks.. Room interior is very classic n clean. Hall to the room is a bit smelly. Overall, it is a value for money staying.
Stayed 1 night in Jan 2024

6/10 Okay

eral

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will not stay in here again
Stayed 1 night in Jan 2024

6/10 Okay

Aminah binti

Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Stayed 2 nights in Dec 2023