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DoubleTree by Hilton Hotel Johor Bahru

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johor Bahru

Outdoor pool, pool loungers
Exterior
3 restaurants, breakfast, lunch, dinner served; local cuisine
Executive lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
12 Jalan Ngee Heng, Johor Bahru, Johor, 80000
  • Komtar JBCC
    ‪3 min walk‬
  • Johor Bahru City Square
    ‪10 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch LED TV with cable channels, TV

Suite, 1 Bedroom

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | View from room

Deluxe Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

King Room, Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for King Executive Suite with Executive Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Executive Suite with Executive Lounge Access

  • 62.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (High Floor)

View from room

Deluxe Room, 2 Single Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

View from room

Executive Room, 2 Single Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV

Presidential Suite, 1 King Bed

  • 156 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for King Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

King Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible | Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room with Roll in Shower

Minibar, in-room safe, desk, laptop workspace

Accessible Twin Room with Roll in Shower

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible King Room With Roll In Shower

Minibar, in-room safe, desk, laptop workspace

Accessible King Room With Roll In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Family Suite

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Family Suite

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Executive King Room

Minibar, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite With Executive Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Executive Suite With Executive Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room With Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite With Bath Tub

Minibar, in-room safe, desk, laptop workspace

King Corner Suite With Bath Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (574)
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includes taxes & fees
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About this property

DoubleTree by Hilton Hotel Johor Bahru

Hotel with 3 restaurants, a quick walk to Komtar JBCC
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at DoubleTree by Hilton Hotel Johor Bahru. During your stay, you're just a quick walk from Komtar JBCC. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy local cuisine while dining at Makan Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at Crystal Leaf Beauty
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the proximity to shopping
  • Just a 3-minute walk from Komtar JBCC and 10 minutes on foot from Johor Bahru City Square
  • Airport and local-area shuttle service available for a fee
DoubleTree by Hilton Hotel Johor Bahru offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 14096 square feet (1310 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly DoubleTree by Hilton Hotel Johor Bahru. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Makan Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tosca – This poolside restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Axis Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
The Food Store – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (MYR 10 per night)
  • Valet parking on site (MYR 49 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 to 85 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Food Store
  • Tosca

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,096 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Johor Bahru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 to 85 for adults and MYR 0 to 50 for children
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Hotel Johor Bahru offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doubletree Hilton Hotel Johor Bahru
Doubletree Hilton Johor Bahru
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Hilton Hotel Johor Bahru
Hilton Johor Bahru
Hotel Hilton Johor Bahru
Johor Bahru Doubletree
Johor Bahru Hilton
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DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

DoubleTree by Hilton Hotel Johor Bahru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Love the welcome cookies
Stayed 2 nights in Dec 2024

10/10 Excellent

Islinda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given warm delicious cookies on arrival. The staff were very welcoming and our room was clean and cozy. It’s a beautiful hotel and will most definitely stay again. We actually stayed at the Peneng location then came to Johor Bahru.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nor Azlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad Ridzuwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double Tree Hilton great stay.
Is a great stay in this hotel. Staff are friendly and helpful. Hotel is clean. Bed is comfortable. Lives the welcome cookies..delicious! But not so fancy about the breakfast. Fruits selection is limited. Food selection is wide but not 5 stars taste. Loves the food at Tosca. Will give a 7 stars rating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Stayed 1 night in Sep 2024

8/10 Good

Wee Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is so clean even the details in the bathroom and this is hard to find in Malaysia. Staffs are all so polite, I feel so welcome here. Food quality can be improve in the lounge and will be nice if cocktail hours can be extended.
Stayed 1 night in Dec 2024

10/10 Excellent

Aram

Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment Stay
The stay was okays until we found bed buds clawing out from my daughters pillow. Immediately called the front desk, house keeping guy was sent up n confirmed is bed bugs. Took photos,called his boss. The guy wss good, apologise to us regarding the unpleasant experience we had . Hotel offer to us changed of room (i mean we have to except it bcos is like close to 2am) waited for someone to pass us the new room key, when the reception staff arrived at hotel room door step, he give us a look like we are causing him inconvenience, pass us the key, didn't said anything , not even bothered to offer to send us to the new hotel room, go to the lift lobby and can't wait to go dowm, leaving us in shock. The whole night until we checked out, no one bother to reached out to us, checking are we alright, how are we doing after traumatised by the bed bugs. Feedback to the manager on duty only given his name card said will be dropping me an email regarding the whole incident. I am kind of disappointed with Hilton Group services. I can provide the bed buds clawing picture if requested
Stayed 1 night in Dec 2024

8/10 Good

Senthilan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

emilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast option was good, room was big
Stayed 1 night in Nov 2024

8/10 Good

Cristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their cookies
Stayed 1 night in Aug 2024

10/10 Excellent

Yong Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 3 nights in Nov 2024

10/10 Excellent

AWAL

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

Wen Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for my needs. Nice pool area
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeong Yeon

Stayed 1 night in Oct 2024

8/10 Good

Toh

Travelled with family
Liked: Staff & service, amenities
None
Stayed 2 nights in Nov 2024

8/10 Good

May Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff is extremely understanding to arrange early check in for my elderly mum
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay
Second time staying at Doubletree Hilton Johor. Service was good, and the room was clean and well-maintained. No complaints
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024