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Fives Hotel Johor Bahru City Centre

3.5 star property

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Photo gallery for Fives Hotel Johor Bahru City Centre

Interior entrance
Memory-foam beds, minibar, in-room safe, laptop workspace
Lobby sitting area
Lobby
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
45 Jalan Wong Ah Fook, Johor Bahru, Johor, 80000
  • Komtar JBCC
    ‪1 min walk‬
  • Persada Convention Center
    ‪4 min walk‬
  • Angry Birds Activity Park Johor Bahru
    ‪5 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Memory-foam beds, minibar, in-room safe, laptop workspace

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Memory-foam beds, minibar, in-room safe, laptop workspace

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Memory-foam beds, minibar, in-room safe, laptop workspace

Family Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Memory-foam beds, minibar, in-room safe, laptop workspace

Executive Suite

  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Memory-foam beds, minibar, in-room safe, laptop workspace

Deluxe Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn Johor Bahru City Centre by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (556)
The price is €117
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Johor Bahru City Centre by IHG

About this property

Fives Hotel Johor Bahru City Centre

Hotel with free parking, steps from Komtar JBCC
Along with a restaurant, this smoke-free hotel has a fitness centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
Fives Hotel Johor Bahru City Centre offers 243 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. 42-cm LED televisions come with premium cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Johor Bahru hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Fives Hotel Johor Bahru City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Johor Bahru City Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Komtar JBCC and 5 minutes on foot from Johor Bahru City Square
There's a restaurant on site. WiFi is free in public spaces. Fives Hotel Johor Bahru City Centre also features a fitness centre, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Johor Bahru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Fives Hotel Johor Bahru City Centre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 25 to 25 for adults and MYR 15 to 15 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste

Entertainment

  • 42-cm LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 0

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fives Hotel Johor Bahru City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per night
  • Breakage deposit: MYR 100 per night
  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 to 25 for adults and MYR 15 to 15 for children
  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 0 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 870933T

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Fives Johor Bahru City Centre
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel
FIVES HOTEL JOHOR BAHRU CITY CENTRE Johor Bahru
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel Johor Bahru

Fives Hotel Johor Bahru City Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 22 out of 126 reviews
Rating 4 - Poor. 10 out of 126 reviews
Rating 2 - Terrible. 4 out of 126 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yeo, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay here, with convenience store easily accessible and near to dining options. Staff were friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Choon Hou

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia does not cover hotel tax of MYR 20, so you need to pay when you check in. There is a refundable MYR 100 damage deposit that you also need to pay when you check in, so make sure you collect it when you check out. The breakfast is decent. The room is decent. The staff service quality is decent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom near Komtar JBCC
Clean room and bathroom near Komtar JBCC. Basic room for 1N stay. Good customer service at front desk
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
1. Convenient for tourist to find the foods and shopping 2. Nearer to CIQ 3. The room is too small when you book for deluxe room
Stayed 1 night in Sep 2024

10/10 Excellent

Zhiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance from Komtar JBCC and City Square. Room is spacious and simple enough for a hassle-free stay. Would have been nice if there was a fridge in the room.
Stayed 1 night in Aug 2024

8/10 Good

shuqin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were polite and helpful. Room is clean and comfortable . Walkable distance to city sq and nearby cafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Keen Oon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Liang Heng

Travelled with family
Liked: Cleanliness, staff & service
Room aircond blower noise level unacceptable. Whole night couldn't sleep well.
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing...view...
Stayed 2 nights in Jun 2024

6/10 Okay

Wee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LAM WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly, approachable all round staff. Clean and nice accommodation
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Check-in time is 3pm but i was in the queue at Reception for 45mins, all because the Housekeeping Department wasn't able to turnaround the room for new check-ins. Hence, it snowballed to one and another. Knowing the hotel is fully bookwd in advanced and they failed to plan the necessary manpower. Room comes with breakfast but it was pathetic!!! Imagined you have to wait for 15min for the refill of the food!! Selection was bad, the mains are just 3-4.
Stayed 1 night in Jun 2024

6/10 Okay

Robson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
JB holiday trip
Everything is good for this hotel except no fridge and WiFi connection is terrible, hope it could improve for my next stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money; excellent customer service.
First room they assigned me, the aircon was not working very well and there was no minibar. So, I asked to upgrade to another room with a better aircon and with a minibar at an extra cost of RM120. Stay was very comfortable after that.
Stayed 1 night in May 2024

8/10 Good

Kokbeng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff service.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
A clean room should be a basic courtesy!
My initial visit to this hotel was awesome. However, this recent visit dropped my expectations for this hotel. The air condition produces sound which was quite disturbing during our sleep. The hotel only asked a technician to come fix it temporarily, and did not resolve the root cause. The irritating sound appeared during mid of our sleep at night which was very not conducive for our sleep. The bed sheet has stains on them. We have asked housekeeping to make up our bed on our second day of stay. However, they did not replace our bedsheets. The curtains in the room also had stains which looks like poop stains. I understand I should not expect much from a 3 star hotel, and with the price point that I am paying. However, I would just like to say that I don’t need an awesome room/service, but room cleanliness is a basic courtesy that a hotel should at least be able to provide.
Stayed 2 nights in Apr 2024

10/10 Excellent

LAM WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service crew, 2nd stay with Fives, still awesome as the 1st stay.
Stayed 2 nights in Mar 2024

8/10 Good

Huiting, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
When i hand over my passport to check in, the staff asked for my itinerary / booking ticket which i did not prepare. So it takes a while to scroll through my emails and when she sees me taking a long time, she claim she will use my passport to check in. Alot of hotels already use passport to check in, so i am irritated for her so call request in the first place. Hotel is ok for the price but in the gym, 2 treadmill are powered on, and the cycling and epilitical trainer machine are not powered on and i cannot find the cable to power on. The spiral staircase to the gym is hazardous...small space and narrow..check out was fast, the housekeeping lady saw us checking out and directly ask our room number, maybe thats the reason for the fast check out.
Stayed 1 night in Feb 2024

8/10 Good

Muhammad Faiz

Travelled with family and small children
Liked: Staff & service
Hotel is 2min walking distance to main shopping centre. Breakfast is ok. Facilities is and design of rooms is abit old
Stayed 1 night in Dec 2023

2/10 Terrible

Han Tong

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only good thing about this hotel is location. Seperately booked 2 rooms with in law. Rooms are dirty , ours even have a travel size facial wash still in the bath room. Water is not hot , water pressure is miserable. Music and cheering from nearby pub till at least 2am. Checked in , found floor dirty, requested bedroom slipper at front desk on our way out. Counter say will leave in our rooms. Return to room but no slipper. Call and request again. Still didn’t come. Tv not working as well. Complain to counter the next day during check out. Staff claim will ask manager to email us on the matter the same day. A week passed and no email at all.
Stayed 1 night in Jan 2024

10/10 Excellent

Absah Binte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking distance from the CIQ building which is very convenient. Shopping malls and eating places are around the area. Hotel is clean and rooms are small but comfortable.
Stayed 1 night in Dec 2023