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Grand Hallmark Hotel Johor Bahru

3.5 star property

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Photo gallery for Grand Hallmark Hotel Johor Bahru

Deluxe Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Exterior
Restaurant
Interior
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
No. 32, Jalan Molek 2/2, Taman Molek, Johor Bahru, Johor, 81100
  • Toppen Shopping Centre
    ‪5 min drive‬
  • AEON Tebrau City
    ‪5 min drive‬
  • Hospital Sultan Ismail
    ‪6 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | Down duvets, minibar, in-room safe, individually decorated

Superior Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed | Down duvets, minibar, in-room safe, individually decorated

Deluxe Single Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Single Room without Window

Down duvets, minibar, in-room safe, individually decorated

Deluxe Single Room without Window

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room With window

Down duvets, minibar, in-room safe, individually decorated

Deluxe Twin Room With window

  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Hallmark Hotel Johor Bahru

Hotel in Johor Bahru with 24-hour front desk and restaurant
Along with a restaurant, this hotel has self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Grand Hallmark Hotel Johor Bahru offers 74 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Grand Hallmark Hotel Johor Bahru, you'll be close to KSL City Mall. Free WiFi in public areas, a restaurant and a business centre are available.
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from KSL City Mall and 11 minutes from Johor Bahru City Square
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hallmark Hotel Johor Bahru. For a fee, parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3.5-star Johor Bahru hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Grand Hallmark Hotel Johor Bahru has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 15 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hallmark Hotel Johor Bahru

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 30 for adults and from MYR 15 for children
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Grand Hallmark Hotel Johor Bahru.

Property is also known as

Grand Hallmark
Grand Hallmark Hotel
Grand Hallmark Hotel Johor Bahru
Grand Hallmark Johor Bahru
Grand Hotel Hallmark
Grand Hallmark Johor Bahru
Grand Hallmark Hotel (Johor Bahru)
Grand Hallmark Hotel Johor Bahru Hotel
Grand Hallmark Hotel Johor Bahru Johor Bahru
Grand Hallmark Hotel Johor Bahru Hotel Johor Bahru

Grand Hallmark Hotel Johor Bahru Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 86 reviews
Rating 8 - Good. 31 out of 86 reviews
Rating 6 - Okay. 18 out of 86 reviews
Rating 4 - Poor. 15 out of 86 reviews
Rating 2 - Terrible. 11 out of 86 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Haffis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Checked in later than 3pm. Was assigned with an untidy room. The staff quickly replaced the room for a better one. A bit disappointed with the hotelier not replying my message. I asked if they have clothes iron. Ended up bringing my own but they already have one in their closet. Waste of energy imo. I like the bathroom shower though. I award the hotel 3 stars out of 5. Breakfast was meh.. Sausage a bit sour like it was from an old stock. Fried rice is very bland. Fries was not that good. The porridge and lychee lemon water was superb however. Fried noodle was better than the fried rice. The mushroom soup was too watery. Kudos to the staffs serving at their cafe. I had to pay for my kid's meal since the free breakfast is for 2. But they demand to pay on the spot. Can't bill the kid's breakfast voucher into my bill. I'm not trustworthy I guess.
Stayed 1 night in May 2024

2/10 Terrible

JHEEVA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked the hotel because of a family emergency and in the rush, made an error with the dates. I accidentally booked for the following week. When we arrived at the hotel, I explained the error and asked if we could move the dates a week earlier. The hotel refused. We therefore had to pay twice. It was a genuine error but the hotel did not care. All the staff could say was, "Must ask Boss" but nothing ever happened. Additionally, the condition of the property and is nothing like the pictures. It is a complete misrepresentation. The hotel and rooms were dingy, dirty and with unpleasant odour. I would highly recommend avoiding this hotel at all cost.

4/10 Poor

TOMOHIRO

Stayed 1 night in Mar 2023

4/10 Poor

lee

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
i hope can more clean and make sure line are in good condition

8/10 Good

SEE

Business traveller
Liked: Cleanliness, staff & service, amenities
Suitable for business trip, easy to find restaurant.
Stayed 2 nights in Apr 2022

6/10 Okay

YUN

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

minah, jb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Anonymous, KL

Business traveller
Below expectation, for 1 night biz stay purposes ok but not for leisure.
Stayed 1 night in Aug 2020

8/10 Good

Hamzah

Business traveller
Liked: Cleanliness, staff & service
Maybe will reconsider to check in again....
Everything is ok except that for a two nights stay,it was quite bored. This is due to the TV system is not working. It was not inform prior to check in until we as guest raised the problem. The hotel should provide rate discount due to this situation.....
Stayed 2 nights in Jul 2020

8/10 Good

Hamzah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth and nice location
Stayed 3 nights in Mar 2020

6/10 Okay

Azman

Travelled with family
Liked: Cleanliness, staff & service
Overall
Bilik agak sempit dengan ada tiang di tengah-tengah bilik. Bilik tiada tingkap, wayar tv berjuntai bahaya pd ank kecil. Sarapan bagus, bnyk pilihan.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with big rooms. It’s clean enough and staff were friendly enough to provide what we need. It’s a bit far from main central area of JB
Stayed 1 night in Nov 2019

10/10 Excellent

Amanda, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice but some staff need to be a bit friendly..like smiling
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all the room are after renovation. The picture on the website it’s a lie ! The room is smelly and the map on the floor is very dirty there’s stain
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and new looking. Breakfast was decent for the price.
Stayed 1 night in Jun 2019

8/10 Good

Selvarani

Liked: Staff & service
Moderate but worthwhile
Nice exterior but the bed is dirty and not comfortable to sleep. The room and restroom is spacious. They provide toiletries and water bottle. We stayed at level 2- deluxe room.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really dissapointed with the location bcoz never put the location properly. After I book oni I get to no it is at Masai. Better put the location at Masai not Johor bahru
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel lift card system not working well and so hard time to go up or coming down. The hotel staff are too busy body too.
Stayed 2 nights in Mar 2019

2/10 Terrible

Haiqal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECCOMEND!
TOTALLY DISAPOINTED ! TV spoiled, hotel room doesn't seems to be so spacious as image. Dirty, ventilation spoilt. RUDE CUSTOMER SERVICE cold and soggy breakfast was serve! Nono for us!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
ok for a quick stopover. room spacious & clean. Free parking right in front of lobby. Several restaurants behind the hotel - even a pharmacy and mini-mart.
Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in small town.
Overall the stay is great. front desk staffs are helpful.
Stayed 1 night in Mar 2019

8/10 Good

JII, Malaysia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all ok for the price, just a suggestion if the pillow either change or need a cover before the pillow case so others smell won't stick to the pillow.
Stayed 1 night in Mar 2019

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say, the show point is very attractive. i really enjoy it. Overall good.
Stayed 1 night in Mar 2019