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Pulai Springs Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pulai Springs Resort

Indoor pool, 2 outdoor pools
Exterior
Indoor pool, 2 outdoor pools
Exterior
Pub

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
  • Pulai Spring Country Club
    1 min walk
  • Universiti Teknologi Malaysia
    15 min walk
  • Sutera Mall
    13 min drive
  • Johor Bahru (JHB-Senai Intl.)
    17 min drive

Room options

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Suite

  • 79 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Living area | TV

One Bedroom Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Suite

Four Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Four Bedroom Suite

  • 193 sq m
  • Golf view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 114 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Cinta Ayu Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Cinta Ayu Studio Suite 1 King bed

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu Studio Suite 1 King bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Cinta Ayu - One Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - One Bedroom Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Cinta Ayu - Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Cinta Ayu - Four Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Four Bedroom Suite

  • Sleeps 8
  • 4 Single Beds and 2 King Beds

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About this property

Pulai Springs Resort

Family-friendly hotel with 2 outdoor pools and fitness centre
2 outdoor pools, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Pulai Springs Resort offers 184 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pulai Springs Resort, you're just a quick walk from Pulai Spring Country Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at The Gleneagles Terrace
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by car from Paradigm Mall Johor Bahru and 13 minutes from Sutera Mall
Pulai Springs Resort offers its guests 2 outdoor swimming pools, an indoor pool, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a fitness centre, and a library are also featured at the family-friendly Pulai Springs Resort. Self parking is free.

This 4-star Johor Bahru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
The Gleneagles Terrace – This restaurant specialises in Asian cuisine.
Elephant and Castle – On-site pub.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 37.10 for adults and MYR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant and Castle
  • The Gleneagles Terrace
  • Waterfalls Cafe

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Pulai Springs Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 84.9 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 37.10 for adults and from MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 6:30 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 529 reviews" "
Rating 8 - Good. 228 out of 529 reviews" "
Rating 6 - Okay. 117 out of 529 reviews" "
Rating 4 - Poor. 34 out of 529 reviews" "
Rating 2 - Terrible. 20 out of 529 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiran Tisha, Singapore

Stayed 4 nights in May 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderately Old
Far from everywhere. So it is not convenient. Booking Grab will take around 1 hour to get.
Stayed 1 night in May 2024

6/10 Okay

R

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
A lovely stay
Overall a lovely and value for money stay. Location of the resort is a little isolated, but makes for a quiet and peaceful getaway. Rooms are old but functional and somewhat clean (just ignore the corners and nitty gritty bits if you can!) We had the 4-bedroom suite and it was great for our family in terms of size. There was an ant situation though, as they came out very quickly to some dried goods we purchased. Would suggest for the hotel to try to remove them, and that patrons can try to place food items in the fridge or well covered. Fittings are simple and can be clunky. Swimming pool is old and one of outdoor jacuzzi is closed for repairs. The indoor jacuzzi doesn't really have pressure/bubbles/power, but provides a decent warm water soak. Kids enjoyed the slide though.
Stayed 1 night in May 2024

8/10 Good

Khairul Azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Khairnawaty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, peaceful and clean property. Downside is one of the room aircon giving out hot air only. Need to do servicing on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy aircon and ongoing construction.
I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

mohamad rezal

Stayed 1 night in Dec 2021

8/10 Good

Pou Yee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Noorazanlina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

ziamah

Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preview with honest
Value for money for 3 bedroom suite. Should check battery for aircond and TV as I experience the problem with the battery. Adding channel TV for kids also.
Stayed 1 night in Oct 2021

8/10 Good

Zul Hilmi

Stayed 1 night in Nov 2020

6/10 Okay

yamin, kl

Travelled with family and small children
Liked: Cleanliness, staff & service
check in was fast, room okay, maintenance is so so, but breakfast was delivered to us maybe because of covid19 but the portion is not that big, if can refill it will be better
Stayed 2 nights in Sep 2020

10/10 Excellent

eskandar, kuala lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely manicured garden in serene set up, with grand malay architecture, a world away from the hustle bustle of JB
Stayed 2 nights in Jul 2020