Best Western Joliet Inn & Suites

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Dates

January 2025

February 2025

Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Housekeeping

24/7 front desk

Air conditioning

Laundry

Breakfast included

Explore the area

4380 Enterprise Drive, Joliet, IL, 60431

Joliet Junior College
5 min drive
Empress River Casino
8 min drive
Westfield Louis Joliet Shopping Mall
8 min drive
Joliet, IL (JOT-Joliet Park District)
14 min walk

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

33 sq m
Sleeps 4
1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

27 sq m
Sleeps 2
1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

32 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

28 sq m
Sleeps 2
1 King Bed

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

32 sq m
Sleeps 4
1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

28 sq m
Sleeps 2
1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

33 sq m
Sleeps 4
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

27 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Breakfast included

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Suburban hotel with free breakfast and 24-hour business centre

An indoor pool, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Change of towels is available on request

Best Western Joliet Inn & Suites offers 60 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Joliet Inn & Suites. During your stay, you'll be within walking distance of West Shore Park. Free breakfast, free WiFi in public areas and free self-parking are available.

Free full breakfast served daily
Free Wi-Fi in some public areas
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 2-minute drive from West Shore Park and a few minutes from Shorewood-Troy Public Library

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site parking

Food and drink

Free full breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

Books
Indoor pool
TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Proposal/romance packages

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

In a nature reserve
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
High-pile carpet in room
Lift
Smooth flooring in public areas
Thin carpet in public areas
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels
Hulu
Netflix
Streaming services

Food and drink

Coffee/tea maker
Meal delivery service
Microwave
Refrigerator
Restaurant dining guides

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between 2:00 PM and 7:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child aged 13 years old or younger stays free per registered adult when using existing bedding.

Rollaway/extra beds are available for USD 15.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay
A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.

We should mention

Pool access available from 7:00 AM to 9:00 PM
One child aged 13 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Joliet BEST WESTERN

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Best Western Joliet Inn & Suites Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Lucia

22 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

On Expedia

Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with partner

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean comfortable hotel. check in was quick the bed was comfortable and the room was clean. The only thing I didn't like and this is minor at best was I couldn't use my debit/credit card on the soda machine Again, very minor. Very good place to stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Efrain

Travelled with family

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 1 night in Dec 2024

8/10 Good

Giselda

9 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

6 Dec 2024

Liked: Cleanliness, staff & service

Do not care how you get in and out of yhe building. Other then that its excellent.

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean, easy access to the interstate.

Stayed 1 night in Nov 2024

2/10 Terrible

victoria

19 Nov 2024

Disliked: Staff & service

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

13 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Lisa, Plainfield

Travelled with partner

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no hand soap in the bathroom

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller

6 Nov 2024

Liked: Property conditions & facilities

Clean

Stayed 1 night in Nov 2024

8/10 Good

Kevin Christine Pham

27 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Good for the price

Bathroom is dated, light fixtures & vent so loud, also needs night light. Breakfast was okay, very limited options for omelette, sausage barely cooked. Parking directions were difficult to locate at night. Check in was easy

Stayed 1 night in Oct 2024

10/10 Excellent

Sorin

27 Oct 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Nykkol

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My one-night stay at the Best Western was a far incomparable experience to other hotel stays. From the fast check-in to the staff, I found my time here worth the price. Breakfast and coffee are available, along with great conversation and good vibes. Victoria, a hotel staff member, was kind and helpful in working with the various tools in the breakfast room. She reminded me of what it is like when we remember to slow down and enjoy the current moment. I will be staying again in the future.

Stayed 1 night in Oct 2024

8/10 Good

Saravanan

Travelled with family

2 Oct 2024

Liked: Staff & service

Stayed 1 night in Oct 2024

6/10 Okay

David

29 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Travelled with family

23 Sept 2024

Liked: Staff & service, property conditions & facilities

The staff was extremely helpful and the hotel is overall clean and a decent stay. Our problem was with housekeeping. It was a struggle to get them to service the room. When they did, they would remove all of the towels but not leave clean ones. It was weird. I had to go to the front desk several times to get these. If they don't service everyday, they should make that clear. It was not noted anywhere. If the housekeeping situation was communicated and or better, then I would give this a four star as otherwise, it is a good value for money.

Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was facing the front of the Hotel and they have a very bright light that penetrate the blackout shade, they suppose to have a drape besides that so that will help to block the light, we were in room 104 and 106, also the cleaning person clean the bathroom but didn't touch the bed ? Breakfast need improvements. The pancake maker get it done completely raw. People servicing were very nice...

Stayed 2 nights in Sep 2024