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MainStay Suites Joliet I-55

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for MainStay Suites Joliet I-55

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
3235 Norman Ave, Joliet, IL, 60431
  • Westfield Louis Joliet Shopping Mall
    ‪11 min walk‬
  • Mistwood Golf Club
    ‪5 min drive‬
  • Lewis University
    ‪9 min drive‬
  • Joliet, IL (JOT-Joliet Park District)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wingate by Wyndham - Joliet

Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1005)
The price is €87
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Wingate by Wyndham - Joliet

About this property

MainStay Suites Joliet I-55

Suburban hotel with 24-hour front desk and indoor pool
This smoke-free hotel features an indoor pool, Access to hot tub and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with free newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Joliet I-55. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • 11 minutes on foot from Westfield Louis Joliet Shopping Mall and a 5-minute drive from Mistwood Golf Club
  • Cats and dogs welcome for a fee
MainStay Suites Joliet I-55 offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. MainStay Suites Joliet I-55 also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Joliet I-55 was completed in February 2023.

This Joliet hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 216 out of 558 reviews" "
Rating 8 - Good. 185 out of 558 reviews" "
Rating 6 - Okay. 75 out of 558 reviews" "
Rating 4 - Poor. 38 out of 558 reviews" "
Rating 2 - Terrible. 44 out of 558 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N,/A
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Zemarree

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
When I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Stayed 1 night in Aug 2024

4/10 Poor

Leon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sherrie

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Really like it. Definitely would go back again
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros > Cons
Overall it ended up being suitable. I’d probably stay again. A few things I didn’t enjoy… 1 apparently this is a pet friendly hotel which is great I love dogs. But the 2 dogs the were next door to each other having a barking contest all day when their humans were gone was not fun listen to. (They sounded huge not little yappy dogs) 2 the room could have been a bit cleaner. The bed and important stuff was fine. However, the fridge was just grimy on the outside but the inside was immaculate. The restroom was really clean but the hair dryer had what looked like red hair dye all over it. I cleaned it because I didn’t feel it was necessary to call the front desk about and I didn’t want to get blamed for it either. 3 the continental breakfast was very, well don’t count on it to be fulfilling. It was mini mini muffins, juice and coffee. While I didn’t count on that as my food source it came in handy when I woke up at 6 with a migraine and needed a bite to eat so I could take medicine and go back to sleep. (Btw there is a Dunkin’ Donuts close by and found the people there super nice and went there every morning) So as you can see it had its “cons” but nothing horrible enough to keep me away.
Stayed 3 nights in Jul 2024

10/10 Excellent

Salma

Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Keaira

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Smell really bad , burnt bedding
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Deborah

Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy and smelled!! The hallways smelled like pot half of the time!! My clothes even smelled when I left. There was supposed to be breakfast ( muffins) until 10:00 a.m. Three days in a row I went down around 9:30 and nothing. The only good thing was the front desk clerks were pleasant. I would never had paid $140 a night!! It was even worth $50.
Stayed 3 nights in Jul 2024

8/10 Good

Carolyn

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Okay
Stayed 5 nights in Jun 2024

8/10 Good

JODIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities
No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nazzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great 😃👍
Stayed 4 nights in Jun 2024

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service
There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.
Stayed 1 night in Jun 2024

6/10 Okay

Jenelle

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night stay,
We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!
Stayed 3 nights in Jun 2024

2/10 Terrible

Janette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.
Stayed 2 nights in May 2024

10/10 Excellent

Isu

Liked: Staff & service, property conditions & facilities
10/10 service
Stayed 3 nights in May 2024

10/10 Excellent

RUSLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and cozy. Friendly personal. Good location
Stayed 1 night in May 2024