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Four Points by Sheraton Juneau

3.0 star property

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Photo gallery for Four Points by Sheraton Juneau

Premium bedding, pillow-top beds, desk, blackout curtains
Lake view
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
51 Egan Dr, Juneau, AK, 99801
  • Juneau Arts and Humanities Council
    ‪5 min walk‬
  • Alaska State Capitol
    ‪5 min walk‬
  • Mount Roberts Tramway
    ‪7 min walk‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillow-top beds, desk, blackout curtains

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Juneau

Central hotel connected to the convention centre in Juneau with free parking
This hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Change of towels is available on request
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Four Points by Sheraton Juneau, you're connected to the convention centre and just a quick walk from Juneau-Douglas City Museum. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Juneau-Douglas City Museum and 5 minutes on foot from Juneau Arts and Humanities Council
WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, ski storage, and concierge services are also featured at the business-friendly Four Points by Sheraton Juneau. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Juneau hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Four Points by Sheraton Juneau Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 294 reviews
Rating 8 - Good. 94 out of 294 reviews
Rating 6 - Okay. 37 out of 294 reviews
Rating 4 - Poor. 16 out of 294 reviews
Rating 2 - Terrible. 16 out of 294 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Short walk to anywhere downtown. Friendly staff. Clean hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Great part of town and friendly people
Stayed 2 nights in Oct 2024

8/10 Good

Craig, Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older hotel centrally located. Easy walking distance to restaurants and shopping, tram and other tourist activities. Very friendly staff. Hotel was clean and comfortable. Views were great facing the inlet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anna Marie

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I gave a 4 overall rating is because a hotel this nice should provide shuttle service to/from the airport.
Stayed 2 nights in Sep 2024

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities
Two star hotel with five star price
Stayed 1 night in Sep 2024

6/10 Okay

Tamara Jill

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

4/10 Poor

Katrina, Chugiak

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The view and the location are the only positives of this hotel. What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume. The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning. When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time. Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip. I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly, no bears
Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.
Stayed 6 nights in Aug 2024

8/10 Good

Thierry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Dawn

Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For Juneau this property is in a great location with great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Stayed 7 nights in Jun 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Martha at front desk is amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.
Stayed 2 nights in Jun 2024

6/10 Okay

Jeffrey

4 star price with 1 star service and property. Check in staff not helpful. Need better system for check in. Room tired and dated. Some garbage on floor from prior guest.
Stayed 1 night in May 2024

10/10 Excellent

Al and Kay Cloutier

Stayed 5 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness
Large window overlooking the port, was a wonderful view of float planes taking off, and watching the cruise ships.
Stayed 3 nights in May 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness, staff & service
Property is tired. Staff was friendly and the room was clean but dated.
Stayed 1 night in May 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here because it was directly across the street from our cruise embarkation. Easy to walk anywhere in town. Front desk very friendly and helpful. Hotel was very clean. We stayed one night on either end of our cruise. The first night there was a problem with the boiler, so the shower was luke warm at best. Second night it was rather warm in the room and there is no AC. Sleeping with the window open made it bearable.
Stayed 1 night in May 2024