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Frontier Suites Hotel in Juneau

3.0 star property

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Photo gallery for Frontier Suites Hotel in Juneau

Restaurant
Aerial view
Deluxe Room | In-room safe, iron/ironing board, free WiFi
Interior entrance
Suite, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
9400 Glacier Highway, Juneau, AK, 99801
  • Mendenhall Glacier
    ‪182 min walk‬
  • University of Alaska-Southeast
    ‪4 min drive‬
  • Auke Bay
    ‪6 min drive‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪12 min walk‬

Room options

View all photos for Deluxe Room

In-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | In-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

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About this property

Frontier Suites Hotel in Juneau

Hotel in Juneau with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a conference centre and a business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Frontier Suites Hotel in Juneau offers 104 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens.

This Juneau hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Frontier Suites Hotel in Juneau. During your stay, you'll be within walking distance of Mendenhall Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Mendenhall Golf Course and a few minutes from Alaska Powder Descents
  • Free airport and ferry terminal shuttle service
WiFi is free in public spaces. A business centre and meeting rooms are available. A roundtrip airport shuttle during limited hours and A ferry terminal shuttle are free. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at Frontier Suites Hotel in Juneau. Free self parking is available.

This 3-star Juneau hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchen

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector
Frontier Suites Hotel in Juneau offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

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Frontier Suites Hotel in Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 552 reviews
Rating 8 - Good. 164 out of 552 reviews
Rating 6 - Okay. 86 out of 552 reviews
Rating 4 - Poor. 50 out of 552 reviews
Rating 2 - Terrible. 50 out of 552 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gwen Susan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First room was dirty and unmade. 2nd room was nice..but the dishwasher wouldn't work and the housekeeping was basically non-existent.
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Donald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, big room... our jacuzzi was half cleaned, had hair in it. There was clothes in the dresser and half the outlets didnt work.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
close to airport, inexpensive, large room with full kitchen. crowded parking, 3 buildings connected by open to outdoors skybridge, jacuzzi didn't really work, had to get toilet paper from front desk first thing.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave poor directions to our room and the layout for the Hotel was very confusing. Go up two floors then down the hall then up one more floor, then over the bridge and down two floors. This seemed like a joke but it wasn’t. The room was not very clean and smelled bad. Unfortunately we got into town late so we had no other options.
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Edward, Chico

Liked: Cleanliness, staff & service
we often stay here. convenient location
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

larry

Business traveller
Stayed 1 night in Jul 2024

2/10 Terrible

TIFFANI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bedding. Missing pillowcases. Dirty room/dust etc. Three days and not once did housekeeping even enter our room. It’s obvious that drug users are staying at the hotel and using it to further their activities. Do NOT stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk agent Heather was pleasant and very accommodating. Nate was very nice and helpful... i took a lil tumble exiting the shuttle (nothing broken so all good) & he was very accommodating to my needs. The room was more than satisfactory and a very reasonable rate.
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice quiet and clean
Stayed 1 night in Oct 2024

8/10 Good

Torianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lashanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff.
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
Quick cleans dont work
Garbage in can and towel had stains
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Best hotel in the valley
It's no great shakes: a little run down, but it's clean and doesn't pretend to be more than it is. It has the best location in the valley: walking distance to the airport, Nugget and Mendenhall malls, bus stops, post office (for shipping), restaurants. I always stay there, and only there when I'm in town.
Stayed 8 nights in Sep 2024

2/10 Terrible

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked out 10 minutes after I checked in, very disappointing- walked to another hotel. I hope they have me my money back.
Stayed 1 night in Oct 2024

4/10 Poor

rolf

Travelled with family
Sad but expensive
Sadly outdated , the cups in the cupboard were not clean, most of the dishes were still in the dishwasher. A pretty depressing place.
Stayed 2 nights in Oct 2024