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Utopia Hotel

3.0 star property

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Photo gallery for Utopia Hotel

Breakfast and dinner served
Front of property
Bar (on property)
Seasonal outdoor pool, pool umbrellas, pool loungers
Family Tree House | In-room safe, individually decorated, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Royal Golf du Hainaut
    ‪4 min drive‬
  • Hippodrome de Wallonie
    ‪5 min drive‬
  • Supreme Headquarters Allied Powers Europe
    ‪5 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Classic Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Tree House

Family Tree House | In-room safe, individually decorated, individually furnished, desk

Family Tree House

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Comfort Double or Twin Room

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Tree House

Comfort Tree House | In-room safe, individually decorated, individually furnished, desk

Comfort Tree House

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

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The price is €86
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About this property

Utopia Hotel

Boardwalk/promenade hotel with 24-hour fitness centre and seasonal outdoor pool
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Utopia Hotel offers 61 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Utopia Hotel. During your stay, you'll be close to Royal Golf du Hainaut. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and hiking/biking trails
  • Just a 4-minute drive from Royal Golf du Hainaut and a few minutes from Hippodrome de Wallonie
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Utopia Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Utopia Hotel. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Les jardins d'Utopia – This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 18 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 16 April and close on 01 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 124 out of 508 reviews
Rating 8 - Good. 184 out of 508 reviews
Rating 6 - Okay. 101 out of 508 reviews
Rating 4 - Poor. 60 out of 508 reviews
Rating 2 - Terrible. 39 out of 508 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities
Staff were polite. Breakfast was ok and decent for the price (about 14 euros). I stayed in a tree house, which seemed a little neglected from a cleaning and maintenance perspective. The shower drained slowly and I asked the front desk to have someone look at it - not sure if they did. There were several smashed dead bugs that hadn't been cleaned off the walls, and the window leaked when it rained. I think it could have been a really cool place - just needs some love.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was overpowering from cigarette smoke, replacement room provided but main light didn’t work and the shower only partially worked. Also everywhere generally rundown and in poor condition. Good breakfast though
Stayed 1 night in Oct 2024

6/10 Okay

Abdelati

Business traveller
Stayed 6 nights in Oct 2024

10/10 Excellent

dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour .
Stayed 1 night in Oct 2024

10/10 Excellent

Enes

Stayed 2 nights in Oct 2024

2/10 Terrible

karl

Business traveller
Liked: Cleanliness
tester le chauffage
Pas de chauffage fonctionnel dans la chambre 4
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

angela

Travelled with family
The hotel is in a rural area .
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

cindy

Stayed 1 night in Aug 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nous sommes restés une seule nuit, heureusement.
Stayed 1 night in Aug 2024

6/10 Okay

Pearl

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jean-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Simon

Travelled with partner
Really quiet hotel. Convenient for an overnight stay on our way from the Chunnel to Germany. Staff speak some English, which was a nice bonus when we called because we were going to be late. You can check in no matter how late you arrive. Bar closes at 11pm but the night porter can still sell you bottles of beer. Unlike us, do remember to close the window at night or you will be bitten by mosquitos!
Stayed 1 night in Jul 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely property, just let down by cleanliness
We stayed in one of the treehouse lodges, in which facilities were good! View out the window was really cool, bathroom was good. Only thing that let it down was the overall cleanliness of the property. Was dead flies throughout, and old pile of mud or animal waste underneath the stairs, crack in the shower floor. We stayed with an under 3, however stairs are a little precarious due to the construction of the pod, we may consider this if we was to stay in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Maarten

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the pictures this looked like a fine hotel to spend the night. Little did we know. The room smelled horrible. Comparable to sewer and an old homes people smell. The airconditioning did not work. We complained several times (3) during the evening and night. The staff was willing to help. Little did we know that the staff actually dealt with these complaints many times. So it was just a rehearsed helping offer. Heard that from the barman during my last complaint in the middle of the night. The room is in desperate need of a new carpet, a new paint on the wall and new mattresses and a new bathroom and a new airconditioning which can actually work. The bathroom shower did not work due to the lime scale. There was no water coming thru the big shower head at all! The lime scale on the walls was of the charts. There are tons of mosquitoes in the room and hotel. So sleeping with the window open was no option. At 1pm i could get a hold of a fan so we were able to get a few hours sleep but we woke up with broken backs and a lot of mosquito bites. After that it was time for breakfast. There was not a lot of choice. There were two types of bread, chocolate croissants and some cereal. The scrambled egg was really disgusting. The orange juice not fresh. I can go on and on with everything that is wrong with this place. On top of this all the fire alarm went off three times due to a mail function. The pool water had turned green. This hotel definitely earned a top 2 spot of worst
Stayed 1 night in Jul 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

10/10 Excellent

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Sophie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in one of the sauna rooms. First issue was that the room was situated downstairs, next to the gym, the hotel toilets, & the reception area, so was very noisy. We had people in the room above us banging the floor, running around & shouting at 1am. The sauna was a nice addition to the room, but the water bucket was full of mouldy water. Cobwebs & dust everywhere in the room, and a colony of ants outside the room door, which a member of staff did clean up, but the ants returned about 10 mins later. We went for food at the hotel too, which was nice, but definitely not worth the price at all. The staff were all very polite and did assist when we reported the people above us being loud. The gym was nice, had little equipment but was good quality & very clean. We didn’t use the pool. I wouldn’t go back to this hotel, and I would recommend finding somewhere else in the area to stay.
Stayed 1 night in Jun 2024

8/10 Good

Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the family
Nice stay for our family. The kids likes the pool and the beautiful tree-houses.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2024