8/10 Good
Margaret W., Arroyo Grande, CA
30 Jan 2025
Liked: Cleanliness
Not what I envisioned from listing's description & pictures
The several large buildings and parking area where this unit is located are on the opposite side of the busy road where the main Kona Bali Kai buildings, office, pool, hot tub, ocean front lounging / walking areas and beach are located. I arrived an hour early, the office was already closed and my Vacasa check-in instructions gave no indication where this studio was located. It took a long time to find the unit among the multiple 3-4-story buildings on both sides of the busy road. After waiting patiently for my 4 pm check-in time, I was forced to wait an add'l 2.5 hrs. due to Vacasa property management mistakes with the key-coded lock. Without my follow up calls, my check-in with them would have been delayed even longer! This unit had no house manual or any printed instructions for where to find / how to operate things such as snorkel equipment, A/C unit, TV, access to pool, amenities. I never did figure out how to get into the pool area (which was uninviting, being completely shaded by the tall buildings closely built around it. The studio unit itself was clean and well stocked. The sliding doors open out to a very small lanai (only enough room for 2 chairs) directly above the busy Ali'i Dr. Construction and road noise were a major issue. The unit's view looks directly at the 4-story high Kona Bali Kai buildings across the street. The listing's "ocean view" feature pertains to a "sneak peak" of ocean visible only from the far end of the facing tall buildings.
Margaret W.
Stayed 4 nights in Jan 2025