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Comfort Inn Downtown - University Area

2.5 star property

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Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Lobby
Free buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
739 W Michigan Ave, Kalamazoo, MI, 49007
  • Kalamazoo College
    ‪3 min walk‬
  • Western Michigan University
    ‪7 min walk‬
  • Kalamazoo State Theatre
    ‪13 min walk‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Downtown - University Area

Hotel with free breakfast, a short walk to Western Michigan University
This smoke-free hotel features a 24-hour fitness centre, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Downtown - University Area. During your stay, you're just a quick walk from Western Michigan University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Kalamazoo College and 7 minutes on foot from Western Michigan University
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Comfort Inn Downtown - University Area. Limited free parking is available on a first-come, first-served basis.

This Kalamazoo hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Comfort Inn Downtown - University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 180 out of 842 reviews
Rating 8 - Good. 280 out of 842 reviews
Rating 6 - Okay. 186 out of 842 reviews
Rating 4 - Poor. 94 out of 842 reviews
Rating 2 - Terrible. 102 out of 842 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 5 nights in Dec 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely terrible. The parking lot was icy as hell. The tv in the room did not function and we had no hot water for showers and the sink. The floor in the bathroom felt like you were going to drop right through it. I will be contacting the BBB ( Better Business Bureau) to file a formal complaint.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Saira

Travelled with family
No respect for boundaries
Was an ok stay up until the morning of checkout. The 4 days we stayed we shared this 3 floor hotel with at most 2 other couples. Parking is right out front so easy to see who comes and goes. (This hotel is run by an India family who does all the cleaning and hospitality themselves, overall nice people with no outside help) I was even going to leave a nice tip since they cleaned our room when we requested.. till morning of checkout. Checkout is 11am. They come by the room and open up the door, no knocking and ignoring the do not disturb sign on the door and this happened at around 6 or 7am. They know we are still there our truck is parked where it has been the last few days visible from the front desk and were the only ones there. If that was all., I could have brushed it off but what did they do next… in this empty hotel they decided to start working on the door directly across the hall with a hammer drill for the next two hours. Intentionally making this noise repeatedly over and over again. Making the wind sound when you barely press the trigger followed by 2 or 3 loud knocks of the drill turning over. Just truly beyond disrespectful. Also fyi check your mattress, ours did have bed bugs in the past. Thankfully it wasn’t a current issue. (I’ve had to deal with them two different times in my past and not anything to be taken lightly, please be cautious)
Stayed 4 nights in Oct 2024

10/10 Excellent

Britteny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom floor tiles where broke the stopper in the tub was broke and walking in the floor was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Kip

Business traveller
Ok
Stayed 4 nights in Nov 2024

10/10 Excellent

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean, comfortable and good location to WMU.
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Decent hotel
Desk staff was nice. The bed was comfortable and room was decent. The bathroom floor was broken and not the cleanest.
Stayed 2 nights in Nov 2024

6/10 Okay

Theresa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The lady working the front desk was very friendly and accommodating. I felt bad for her because she was the only one running the front desk and trying to keep up on the breakfast area. The hot food options were empty and the counters/tables needed wiped down. I would’ve loved to help her out if I could. Our room was clean, but I came home with several bites. I think they were spider bites, not bed bugs. This was the second time I’ve stayed here because it’s a convenient spot for visiting my son at WMU, but I will not book there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy, Barrington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Oct 2024

10/10 Excellent

Eunice, Lyons

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place, breakfast was eggs and waffles and such, very clean but area outside has vagrants hanging around to sneak in side doors
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Diane

Travelled with family
Great stay no issues
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel is in rough shape. Good location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE BED BUGS LAST NIGHT OCT4 2024!
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Stayed 4 nights in Oct 2024

6/10 Okay

Jong In

Stayed 1 night in Sep 2024

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The weird thing is you had to go to front desk to get remote for tv. I thought it was just our room but others in my party had to also. When I tried to use remote back at room it didn't work. Breakfast was okay, cereal was stale.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Delightful housing close to Sleeping Bear Dunes National Lakeshore visitor center and walking distance to restaurants and beach.
Stayed 1 night in Sep 2024

8/10 Good

Glen

Stayed 2 nights in Sep 2024