Holiday Inn Express Hotel & Suites Kalamazoo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kalamazoo by IHG

Exterior
Exterior
Suite, 1 King Bed | Down duvets, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Queen Bed | Down duvets, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Parking included

Explore the area

Map
3630 E Cork St, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪19 min walk‬
  • Kalamazoo State Theatre
    ‪7 min drive‬
  • Western Michigan University
    ‪9 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Kalamazoo by IHG

Hotel with free breakfast, near Wings Event Center
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Holiday Inn Express Hotel & Suites Kalamazoo by IHG offers 65 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Kalamazoo by IHG. During your stay, you'll be within walking distance of Wings Event Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Wings Event Center and a few minutes from Air Zoo
Holiday Inn Express Hotel & Suites Kalamazoo by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 75 square feet (7 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kalamazoo by IHG. Self parking is free.

Smoking is allowed in designated areas at this Kalamazoo hotel.

Guests are served a free buffet breakfast on weekends from 5:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo
Holiday Inn Express Hotel Suites Kalamazoo
Holiday Inn Express Hotel Suites Kalamazoo an IHG Hotel
Holiday Inn Express Hotel & Suites Kalamazoo by IHG Hotel
"Holiday Inn Express Hotel Suites Kalamazoo an IHG Hotel"

Holiday Inn Express Hotel & Suites Kalamazoo by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 524 reviews
Rating 8 - Good. 161 out of 524 reviews
Rating 6 - Okay. 74 out of 524 reviews
Rating 4 - Poor. 56 out of 524 reviews
Rating 2 - Terrible. 41 out of 524 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not the best.
As a coffee drinker it was annoying that the only coffee in the room was decaf and the carafe in the lobby was empty. The breakfast had several stations that were empty. Front desk was not quite professional. I've been in worst but this Holiday Inn Express wasn't great.
Stayed 1 night in Oct 2024

8/10 Good

Tarisai

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Our room was not very clean. We found gummies under the bed and candy by the door. The tub also had dirt ring in it. This hotel just need some updates and remodel
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Maninder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk on the evening of Thursday October 3rd was so helpful and never seemed irritated at our 1000 requests. Thank you!
Stayed 1 night in Oct 2024

6/10 Okay

robert

Travelled with family
Liked: Staff & service
Disliked: Amenities
close to the event we went to. had to ask a couple of times to fix the tv and to receive clean towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vicki

Stayed 1 night in Sep 2024

4/10 Poor

Karleen

Travelled with partner
Disliked: Cleanliness
Needs to be updated
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MIO, Okemos

Stayed 1 night in Aug 2024

4/10 Poor

Jodi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful.The room was clean. But the TV did not work, and was stuck on video. The remote did not work to do anything. The air conditioning unit did not work at all. It was very loud and just rattled. We could not change the temperature, heat or cooling, nothing. So the room was extremely stuffy. Kids stomping on the ceiling all night. The room next to us continually knocked on our wall for most of the night.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Spardha

Stayed 2 nights in Aug 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were foeced to stay here because of a disastrous reservation at a near by hotel. It was a small step up from the disastrous place we left. $210, for one night and they didnt have pillow cases for the pull out bed, and we had to go down and get our own sheets for the pull out couch for the kids. The washers were broken they didnt have clean sheets. When i checked out the next morning a housecleaning staff member had to find the receptionist to check us out. Turns out she was hanging out on another floor gossiping with a friend of hers about another employee. I know this because we passed her on our way down to check out. You would think this would have alerted her to go back to her station, but no.
Stayed 1 night in Aug 2024

10/10 Excellent

AMANPREET

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here. Nice staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Industrial area, looks rough. Grounds are unkemp. Pool was shut down. Did not feel safe there.
Stayed 1 night in Aug 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced Dirty Don't stay here !!!!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very dry and noisy. That made it hard to sleep. In terms of filth, it was mostly fine until I realized there were multiple hairs in the shower in all sorts of weird places. I toughed it out and took a shower. In the fog, the mirrors illuminated the message “I ❤️ Jen”. Who wrote it and when? I’ll never know but definitely the bathroom could be cleaned better
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
pleasant staff, however ice machines were all out of service and breakfast options fewer than other Holiday Inn Express facilities visited on this trip. still provided a simple convinent stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was run down Room was nasty. Had white stains on the carpet your guess is as good as mine on what it was Door had gaps around it and looked very easy to get into without a key
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Business traveller
Liked: Staff & service
Disliked: Cleanliness
So dirty, LOL. Pubic hair everywhere in the bathroom, and dirty carpet. Lawn is over grown, and hotel looks like it’s closed.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool is under renovation, breakfast was lacking, and building is dated
Stayed 1 night in Jul 2024