In sum, I was anxious & nervous upon arrival (I was in town on business with my cast, family and admin team for the Sundance Film Fest): 1) Cell service didn't work in critical parts of the neighborhood 2) maps and house numbers are out of order, one must hunt for the specific property 3) Home was somewhat damaged and unclean upon arrival.
Upon a packed scheduled we were forced to spend time with the home's up keep and consequently missed some business plans, activities and meetings.
Pros: HomeOwner (Mark) available, solid attempts to accommodate, friendly. Comfortable beds, media/TV, large kitchen, beautiful master bedroom + closet + shower.
Cons:
- Too pricey for experience (Paid $4,900 for 8 nights). At first the price was $450 with one night free, somehow it jumped to $613/per night x 8.
- Home was halfway dirty, dusty, soiled (couches, kitchen runner, carpets, pillow sheets).
- carpet damage (I reported upon arrival/ received $300 insurance claim after departure)
- open food from past guests in cabinet
- lots of pet hair in den and specifically on couch (one of my guests is allergic)
- Poor and no cell phone service in home and in community (even with Verizon booster in home) AT&T doesn't work well either.
- Last minute (unaware) of property management person to schedule check-in (unavailable). However, we received a code for access. Could have avoided the back and forth attempts to sync with manager.
- Emailed owner arrival info concerns and received a generic correspondence. The only attempt to correct the concerns was for a main bedroom light. Unexpectedly, a maintain person arrived and tried to replace bulb with my mom in the room sleeping. No, I did not allow that to happen. He seemed unhappy to not gain entrance.
- my cast washed their pillow sheets and comforter because they were uncomfortable with how they looked/questioned if cleaned.
- Some cheap items/appliances that we had to be careful of not breaking.
- Had to dig 2 feet of snow out of entire driveway (removal services in neighborhood was overworked and lacked workers). We were eventually able to get them late night (11 hours later). We could not get car onto driveway, stuck in the street until removal truck came (we had 4 wheel drive and experienced East Coast raised drivers).
In conclusion, the property, in my opinion (7 years experience of booking Sundance housing) this housing should range between $350-450 during Sundance dates. Owner should change mgmt. company.