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The Hue Hotel, Ascend Hotel Collection

2.5 star property

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Photo gallery for The Hue Hotel, Ascend Hotel Collection

Standard Room, 1 King Bed, Non Smoking | Down duvets, desk, soundproofing, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Down duvets, desk, soundproofing, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Down duvets, desk, soundproofing, bed sheets
Interior
Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi
  • Parking included

Explore the area

Map
1529 Hugh Allan Drive, Kamloops, BC, V1S 1Y2
  • Aberdeen Mall
    ‪10 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Tournament Capital Centre
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Down duvets, desk, soundproofing, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Down duvets, desk, soundproofing, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Down duvets, desk, soundproofing, bed sheets

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Private kitchen

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

Private kitchen

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down duvets, desk, soundproofing, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Hue Hotel, Ascend Hotel Collection

Hotel with free parking, near Thompson Rivers University
Coffee/tea in a common area, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are on-site. Weekly housekeeping is available.
The Hue Hotel, Ascend Hotel Collection offers 36 air-conditioned accommodations, with free toiletries. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall value at The Hue Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Cascades Casino. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Cascades Casino and 10 minutes on foot from Aberdeen Mall
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Hue Hotel, Ascend Hotel Collection, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. Public spaces have free WiFi. The Hue Hotel, Ascend Hotel Collection also features express check-out and a lift. Limited free parking is available on a first-come, first-served basis.

This Kamloops hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Hue Hotel, Ascend Hotel Collection Hotel
The Hue Hotel, Ascend Hotel Collection Kamloops
The Hue Hotel an Ascend Hotel Collection Member
The Hue Hotel, Ascend Hotel Collection Hotel Kamloops

The Hue Hotel, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 735 reviews
Rating 8 - Good. 219 out of 735 reviews
Rating 6 - Okay. 100 out of 735 reviews
Rating 4 - Poor. 49 out of 735 reviews
Rating 2 - Terrible. 54 out of 735 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deni, Merritt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the speedy check-in and the curtesy call to let me know i need to check-out. They where great
Stayed 1 night in Dec 2024

10/10 Excellent

Liane, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simply appointed and spacious.
Stayed 1 night in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need!
There is a good sized kitchen. Our room was pet friendly and was nice and clean. It was a great choice for overnight on a road trip.
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at a reasonable cost
Really comfortable hotel with interesting decor and modern amenities - great for a business trip or an overnight stop. Only complaint is the lack of a coffee maker in the room.
Stayed 1 night in Oct 2024

4/10 Poor

Jenn

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Dianne

Hotel was clean and basic amenities. Staff not overly friendly. Bed was comfortable/lighting in room could be better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we come to Kamloops we always stay here and love it. The only thing I have noticed is that the property is starting to get run down. There was a hole in the bathroom door and rather than put a new door they just put a silly cover over it. The shower diverted didn’t work properly. The mattress is worn out. When the hotel was new it was perfect but now they need to start doing some maintenance asap or it is going to start falling apart.
Stayed 4 nights in Oct 2024

2/10 Terrible

Deborah

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was awful! The hotel staff were rude. The pet friendly room had 25.00 add on per pet…and there was barely any furnishings in the room. No breakfast was the kicker for such an expensive place.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Amenities
No complaints 👍
Stayed 1 night in Oct 2024

6/10 Okay

Shirley

Travelled with partner
Disliked: Staff & service
no hairdryer that we could find; bedside light did not work, asked for replacement twice, none provided; traffic noise
Stayed 1 night in Oct 2024

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking isn’t the greatest but everything else was great
Stayed 1 night in Oct 2024

8/10 Good

Diane

Travelled with family
Liked: Property conditions & facilities
Nice newer property. Lots of long term guests, which is great for the hotel, but parking was limited due to these folks work trucks and cargo trailers. Congested area for a hotel. Casino just down the street with excellent food.
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Property conditions & facilities
This property was clean and quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice clean average hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Reg, Raleigh

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very poor customer care. One of the worst hotels I’ve ever stayed in in regards to customer service.
Stayed 4 nights in Sep 2024

8/10 Good

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SIQI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mohsin

Travelled with family
Disliked: Staff & service, amenities
Stayed there 2 nights. There was no house keeping (they only do it every few days?) but nothing was stated to us upon check in. Curtains in the room didn’t really do a good job of blocking out light pollution around the hotel. Heater/Air conditioner didn’t work properly and would stay on even when we turned it off. Pretty annoyed as the stay was not inexpensive ($400 for 2 nights).
Stayed 2 nights in Sep 2024

8/10 Good

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good size tv. Bathroom door would not close shut all the way.
Stayed 2 nights in Sep 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, clean and quiet. Gym was not open and looks like it hasn't been for some time as it appears to be a storage area with extra beds and chairs stored there
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jatinder

Business traveller
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Bad experience
This hotel has no coffee maker,fridge or microwave in room's and most of the time staff is sleeping in rhe back office
Stayed 2 nights in Sep 2024