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Standard Double Room, Jetted Tub, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Balcony, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, Balcony, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Chalet Hotel Adler, you'll be within walking distance of Kandersteg-Allmenalp Cable Car. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room, a sauna and mini golf
  • Just a 2-minute drive from Oeschinen Lake and a few minutes from Oeschinensee Kandersteg Gondola
  • Free train station pick-up shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Chalet Hotel Adler ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chalet Hotel Adler

Everyone (15) Couples (5)
5 out of 5
Wonderful

Posted by on 22 Nov 2021

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4 out of 5
Hôtel très agréable

Posted by on 12 Jul 2024

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5 out of 5

Posted by on 14 Mar 2024

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3 out of 5
Das Haus ist von Aussen sehr einladend , innen leider etwas in die Jahre gekommen insbesondere die Zimmer. Das Restaurant ist schön und das Essen ist sehr gut

Posted by on 8 Jan 2024

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Comment from Hotel Management

12 Feb 2024 by Martin von Arx, Reception

Guten Tag AndreasBesten Dank für Ihr Feedback und das Kompliment an unsere Küche. Betreffend Zimmer müssten wir Sie fragen, wie viele Zimmer Sie denn gesehen haben? In der Hotelerie darf man - wie Sie richtig bemerkt haben - nie stehen bleiben. Wir erneuern deshalb jedes Jahr einige unserer Zimmer und bringen sie auf den neuesten Stand. Falls Sie ein etwas älteres hatten, tut uns dies leid, aber vielleicht ist dieses nächstes Jahr schon saniert. Passen Sie also künftig bei Ihren Bewertungen auf, dass sie nicht zu falschen Rundumschlägen ansetzen, dies schadet den so bewerteten Betrieben und entspricht in unserem Fall nicht der Wahrheit. Besten Dank für Ihre diesbezügliche Kenntnisnahme. Freundliche Grüsse

5 out of 5

Posted by on 17 Oct 2023

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4 out of 5
Ich komme sehr gerne wieder 😀

Posted by on 27 Oct 2022

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5 out of 5
Ideal gelegen

Posted by on 1 Nov 2021

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5 out of 5
Ich war sehr zufrieden, da man sehr freundlich Empfangen wurde und auch der Service war immer sehr freundlich. Das einzige negative war, dass die Zimmertüre etwas klemmte. Ich werde aber trotzdem alles sehr positiv bewerten.

Posted by on 17 Sep 2021

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5 out of 5
entfehlenswert

Posted by on 22 Aug 2021

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3 out of 5

Posted by on 25 Mar 2021

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Property Features

Chalet Hotel Adler offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at Chalet Hotel Adler. Smoking is allowed in designated areas at this 3-star Kandersteg hotel.

  • 26 guestrooms or units
  • 4 levels
  • 4 buildings
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kandersteg Station (0.4 km / 0.3 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Chalet Hotel Adler offers 26 accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Chalet Hotel Adler has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Miniature golf on site
  • Parasailing nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Body wraps
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Chalet Hotel Adler offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5:30 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 15 for children
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet-Hotel Adler
  • Chalet-Hotel Adler Hotel
  • Chalet-Hotel Adler Hotel Kandersteg
  • Chalet-Hotel Adler Kandersteg
  • Chalet Hotel Adler
  • Chalet Hotel Kandersteg
  • Chalet Hotel Kandersteg
  • Chalet Hotel Adler Hotel
  • Chalet Hotel Adler Kandersteg
  • Chalet Hotel Adler Hotel Kandersteg

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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