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Grand Serendib Hotel

4.0 star property

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Photo gallery for Grand Serendib Hotel

Bar (on property)
Standard Double Room | View from room
Lounge
Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Mahamaya Mawatha, 12, Kandy, Central Province, 20000
  • Kandy Lake
    ‪9 min walk‬
  • Lakeside Adventist Hospital
    ‪10 min walk‬
  • Malwathu Maha Viharaya
    ‪13 min walk‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪21 min drive‬

Room options

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Serendib Hotel

Hotel in Kandy with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning.
Grand Serendib Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 52-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and bidets. This Kandy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Grand Serendib Hotel . During your stay, you're just a quick walk from Kandy Lake. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 10-minute walk of Kandy Lake and Lakeside Adventist Hospital
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Grand Serendib Hotel also features an outdoor pool, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Grand Serendib Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (81 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Grand Serendib Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Grand Serendib Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 2 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Serendib was a wonderful stay. The staff were extremely helpful and even helped with things like printing train tickets, they also made sure our special occasion felt even more special. Thank you very much to the entire team.
Stayed 2 nights in Oct 2024

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views overlooking Kandy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kones

Liked: Property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Satvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were so lovely. The location was great just 10 minutes from the railway station. The food was so delicious and the ambience in the roof top bar was great. Would definitely recommend this hotel for your stay in kandy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Great service and very friendly staff. They were very helpful when we had questions or requests. The room was clean and it had everything we needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel away from the hussle and bussle of Kandy. Outstanding views and great rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing staff!
Myself & my boyfriend stayed here for 1 night last week & we had an amazing stay! The hotel really is luxury at such a great price! It’s only been open for 1 year which means it’s extra clean. The room was spotless & very spacious. The bed was very comfy, with a large flat screen TV that has many channels including sports, facing it. The staff were fantastic, they went above and beyond, they were so helpful & polite. The bathroom was clean & the balcony was great with aesthetic furniture. We wanted to extend our stay but they were fully booked which is totally our own fault for not booking to stay longer in the first place & this just shows how great the hotel is. The hotel is clearly very popular, as it should be. I would highly recommend this hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Stayed 1 night in Aug 2024

10/10 Excellent

Dilip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms. Great views. Best breakfast I had in my entire Sri Lanka trip.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms, service, pool and views
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim, abu dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and had a delightful experience. The staff were exceptionally friendly and accommodating, making us feel truly welcome from start to finish. The food was excellent, featuring a diverse menu that catered wonderfully to various tastes. We thoroughly enjoyed the variety and quality of meals provided. Additionally, our rooms were very clean and tidy, which added to our comfort. We're eagerly looking forward to our next visit and would wholeheartedly recommend this place to anyone seeking a friendly, delicious, and clean getaway. We will definitely come back again!
Stayed 1 night in Jun 2024

10/10 Excellent

La Shunda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, very clean and nicely decorated. The view was amazing!
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David, Corbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a stopover in Kandy for 1 night. Property is really nice with an infinity pool and amazing views. The rooms were large but do need an update as they look a little tired. Perhaps a quick paint will change them completely. Bathroom was very nice Staff were really nice Food was average but we are comparing this hotel to our amazing hotel in Sigiriya
Stayed 1 night in Jun 2024

10/10 Excellent

Zlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room with a fabulous view.
Stayed 1 night in May 2024

10/10 Excellent

premalavan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff were friendly and welcoming. Driver accommodation was offered. Check in had a delay but overall good stay.
Stayed 1 night in May 2024

10/10 Excellent

Jackelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of Kandy from on top of the mountain! Great drink, food, and hospitality. The staff were very friendly and accommodating. 10/10 recommend
Stayed 2 nights in Apr 2024

8/10 Good

E

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel overall
Lovely hotel with amazing views, our room was big, only thing was service at the restaurant wasnt great.
Stayed 1 night in Apr 2024

10/10 Excellent

NGAI SANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy for friendly staff, the view and room space.
Stayed 1 night in Apr 2024

10/10 Excellent

Srimali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. We had the suit so I cannot comment on the other rooms as I see some reviews shows the rooms are bit on the smaller side. We had a nice spacious clean room overlooking the mountains. The food was amazing and service was great ! They have parking on site with security. We definitely will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Genna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
Wonderful stay at The Grand Serendip Hotel. We only stayed one night, but wanted to stay for longer, it was that good. We stayed in a suite and it was really nice. The room had a great balcony with beautiful views, lots of lovely amenities and free water. The bed was extremely comfortable and the shower was fantastic. The pool area is small but adequate for relaxing. The staff were wonderful, very attentive and they provide excellent service! They welcomed us with a lovely welcome drink and cool towel. Food was delicious, breakfast was included and offered a wide range of options, including local dishes and fruit. The only feedback I would provide is to improve pre trip communication. I emailed several times to gain help organising airport transport, but received no reply. We would highly recommend this hotel.
Stayed 1 night in Feb 2024