Courtyard by Marriott Kansas City Downtown/Convention Center

3.0 star property

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Photo gallery for Courtyard by Marriott Kansas City Downtown/Convention Center

Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
1535 Baltimore, Kansas City, MO, 64108
  • Kansas City Convention Center
    ‪8 min walk‬
  • T-Mobile Center
    ‪9 min walk‬
  • Crown Center
    ‪15 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Courtyard by Marriott Kansas City Downtown/Convention Center

Hotel with a fitness centre, a quick walk to T-Mobile Center
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Kansas City Downtown/Convention Center offers 153 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Kansas City Downtown/Convention Center. During your stay, you're just a quick walk from T-Mobile Center. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 9 minutes by foot from T-Mobile Center and a 2-minute drive from Crown Center
Courtyard by Marriott Kansas City Downtown/Convention Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 2 meeting rooms are available. The business-friendly Courtyard by Marriott Kansas City Downtown/Convention Center also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Kansas City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 35 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Valet parking fee: USD 35 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Kansas City Downtown/convention Center Hotel

Courtyard by Marriott Kansas City Downtown/Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 746 reviews
Rating 8 - Good. 179 out of 746 reviews
Rating 6 - Okay. 62 out of 746 reviews
Rating 4 - Poor. 28 out of 746 reviews
Rating 2 - Terrible. 31 out of 746 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gretta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked this hotel for a weekend stay, consciously booking a room with 2 beds (and paying a difference in rate for this). Upon checkin, we went to our room and were placed in a room with one bed. It was not mentioned at check in our room type was switched. We called down to inquire about what happened and before finishing our sentence the staff cut us off to say they don’t know what to tell us, we can try again tomorrow if we want. There was no sympathy or attempt for resolution from anyone we spoke to. Caitlin was particularly rude on several encounters. Upon checking out, the interaction was short and curt and after I attempted to confirm my email for receipt, I still have not received one from my stay. We overheard several guests discussing the attitude of the desk on our way out. We did go down the next day and have our room switched, which was appreciated. On our final day, housekeeping knocked on our door twice at 8:30am (checkout is at noon) and then again at 10:15am. This just added on to our frustration. Overall, our stay would have been fine, even given the incorrect room type, had the staff shown any sympathy and attempted any sort of resolution. At the minimum, I would think you would offer the difference in rate back if you’re not able to accommodate the original booking. The hotel conditions were perfectly fine, rooms were clean and public areas were nice, but the staff lacks friendliness making it an overall unpleasant stay.
Stayed 2 nights in Dec 2024

8/10 Good

Carle

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There is nothing to add
Stayed 1 night in Dec 2024

2/10 Terrible

Angelique

No parking for guest and no concern
We did not even stay at the hotel! We booked it because we had an event and wanted to stay close to it and have a nice time we got there and there was no valet and there was nowhere to park the suggested for parking lots around the property were booked full. It was a busy night in the city and they said when we come back after event, hopefully there is space when we got there at 11 o’clock at night. There were still no parking spaces so we would have to park almost 4 blocks away and they could not offer us any additional resources except pointing out the other garages that were full. We had a booked tonight, so I’m trying to understand. How was there not enough parking and no concern if we had to park four blocks away to our car.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Nov 2024

10/10 Excellent

Darwin

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet needs to be staffed better but very nice staff and easy to check in
Stayed 1 night in Nov 2024

10/10 Excellent

Soonhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jamikaa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in check out
Check in was delayed due to them not having our reservation in the hotel system. Then check out qas delayed because there was no message in their system that said we paid
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disappointed traveler
The amenities have decreased since the last time I stayed here. They no longer provide bottled water for the rooms and the parking is abysmal for someone who cannot use valet due to value items in the vehicle.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharon
Clean friendly and safe.staff was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Kennedy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Nov 2024

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unpleasant dtaff
The evening staff working check in were rude. We were part of a large convention and hotel policy was in conflict with what the convention hotels were supposed to do for the attendees. Kaitlyn was unpleasant and her co-worker equally so. I would not recommend for any convention needs.
Stayed 1 night in Oct 2024

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought over all the hotel was an excellence place to stay. We enjoyed the room size and felt safe in the area, and the on site dining was a plus. The breakfast buffet was one of the best we have had. Only dislike was the shower curtain didnt cover entire shower area. Causing water to get on our shoes
Stayed 1 night in Oct 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was quite spacious, clean and well maintained. Location was great with many options for dining and entertainment within walking distance and easy access to public transportation and electric scooters.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but sucks that they don’t include breakfast and valet parking is pricey $35 per day in marriott stay . 240$ fees . Idk we can so better.
Stayed 4 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
No room service. Therefore, there was nothing to eat because my plane was triple delayed and I arrived after 9 pm.
Stayed 1 night in Sep 2024