Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Kansas City Art Institute
    5 min walk
  • Levee Bar & Grill
    3 min walk
  • Union Station Tram Stop
    12 min drive
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    14 min drive

Room options

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Basic Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55.3 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Embassy Suites by Hilton Kansas City Plaza

Kansas City hotel in Midtown - Westport with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Buffet breakfast is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video game consoles and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Saint Luke's Hospital. A free manager's reception, an indoor pool and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the clean guestrooms
  • Just a 3-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 251 out of 1004 reviews" "
Rating 8 - Good. 212 out of 1004 reviews" "
Rating 6 - Okay. 215 out of 1004 reviews" "
Rating 4 - Poor. 180 out of 1004 reviews" "
Rating 2 - Terrible. 146 out of 1004 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was assaulted on this property and now has a concussion, two broken ribs, and panic attacks from the incident. The property does not have cameras in the lot to show violence on their property. The staff is more concerned about getting the paper filled out recognizing the incident than about the people victimized on their property. I would not recommend this property for families. It is not safe, and the hotels know it.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany, KANSAS CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property could use some updaing.
Stayed 1 night in Sep 2024

4/10 Poor

mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed in room 304 and had a water leak coming out of the ceiling light in the bathroom. Had maintenance come look at it, he went to look at room 404 to see if it was ok there. We had an event to go to, when we got back there was a fan inside the bathroom pointing at the ceiling. In the morning went to shower and water knob was loose and would not turn water on, so maintenance had to come again and fix. My cousin got a shower, i did not as we wanted to get on the road. Nice facilities just needs more upkeep before the customer gets there
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Stayed 1 night in Sep 2024

6/10 Okay

dwayne

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 5 nights in Sep 2024

10/10 Excellent

Summer, Braymer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I've had in a long time at a hotel! My mom and I just stayed for 1 night to celebrate her 54th wedding anniversary! The all of the hotel staff was wonderful! The breakfast staff went above and beyond to help everyone and keep the dining room clean! We really wished we could have stayed longer! But i am coming back with my best friend for her birthday and hopefully i can talk my fiancé into coming for a weekend too! I love it here!
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved the atrium. Everyone was friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel was ok. The hotel could use some updating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Katya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cordell

Stayed 1 night in Aug 2024

4/10 Poor

Nasir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property, couldn’t sleep due to the noise from the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Hortencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2024

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room, great staff! Would be nice to be able to get room service, but even if the kitchen was open for a short order menu to order from would suffice. There are not many restaurants in the immediate area, bars with bar food yes. To have everything you need in one place to be able to enjoy a weekend away without stressing over food is the only thing thatvwould have made it better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Stayed 2 nights in Aug 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We loved it . Hotel is beautiful with wonderful employees. We will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick, okc

Liked: Cleanliness, staff & service, property conditions & facilities
Read a lot of bad reviews on property. We stayed only one night for a concert and I can't complain. Property is older but clean and service from check in to happy hour was great. Easy access to Arrowhead. Would stay there again in the future.
Stayed 1 night in Aug 2024

2/10 Terrible

Mililani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

caitlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this hotel because it had a hot tub , sauna , and a big pool. The hot tub didn’t work , the sauna was out of order . I also booked it for the balcony and the door was screwed and glued shut. Had I known these items weren’t working I wouldn’t have booked the hotel. I would call a head before and ask if these items work otherwise book somewhere else. For 250. A night I expected better.
Stayed 2 nights in Aug 2024