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Hilton Garden Inn Independence

3.0 star property

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Photo gallery for Hilton Garden Inn Independence

Lobby
Exterior
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Indoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪17 min walk‬
  • Kauffman Stadium
    ‪11 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪11 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Independence

Hotel in Independence with 24-hour fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Hilton Garden Inn Independence offers 200 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Independence. During your stay, you'll be within walking distance of Centerpoint Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Hereford House Steakhouse
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Kauffman Stadium and 11 minutes from GEHA Field at Arrowhead Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Hilton Garden Inn Independence offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Independence. Self parking is free.

Smoking is allowed in designated areas at this 3-star Independence hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
Hereford House Steakhouse – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 135 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

billy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Room wasn't very clean, beds were hard, room ended up not as advertised. Food was horrible and cold, was definitely not worth the price. Springhill suites has a way better breakfast and all the same food and usually free with a better quality not a 14 dollar up charge for a waffle. Staff for breakfast not great. One of the Elevators broke for a short time. Front desk and housekeeping staff was nice. Found a pill under the couch could be seen from the bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfactory

The best thing about this restaurant is the nearby Hereford House. If you stay here, don't miss it. The staff at the hotel was wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Tori

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions we visited during our stay
Stayed 1 night in Jan 2025

6/10 Okay

Jim

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great service from the staff! It's been a few years since I last stayed with multiple rooms and family. All found the facility with noticeable wear & tear. Overall, a good experience.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Service was good. Room was a little banged up
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Stay

Was nice, only complaint hot tub jets did not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming...only wish was complementary breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Demetrius

Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Checkin was great, staff was great but the hotel is very rundown especially the bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to stay since July. Very content.
Stayed 1 night in Dec 2024

10/10 Excellent

LaDonna S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brittany

Stayed 2 nights in Nov 2024

4/10 Poor

Joseph

Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Like: Large & comfortable bed with lots of pillows. Clean and roomy. Dislike: Furniture in room is dated, scarred and "ad-hoc". No USB ports in room...c'mon man...get with the times. Refrigerator was loud and noisy. I unplugged it.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ruben

Travelled with family
Disliked: Cleanliness
Bathroom tub either stained or worn out. Tears in bathroom wall paper. No coffee K cups, only Tea and decaf. Mini frig noisy. Had to unplug to sleep. Wall heating unit noisy. Will never stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Stacie, Belleville

Liked: Staff & service
The hotel was fair. The bed was extremely firm and there were periods where the people walking in the halls were kind of noisy. The hotel seems dated and has two very slow elevators. For the price, I would expect a little better.
Stayed 2 nights in Nov 2024

8/10 Good

rob

Liked: Cleanliness, staff & service
It was OK
Stayed 1 night in Nov 2024

2/10 Terrible

Jane

Stayed 2 nights in Oct 2024