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Holiday Inn Kansas City Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Kansas City Downtown by IHG

Exterior
Exterior
Property amenity
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
770 Admiral Blvd, Kansas City, MO, 64106
  • T-Mobile Center
    ‪16 min walk‬
  • Kansas City Convention Center
    ‪2 min drive‬
  • Crown Center
    ‪3 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Kansas City Downtown by IHG

Hotel with a fitness centre, near T-Mobile Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Kansas City Downtown by IHG offers 110 accommodations with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kansas City Downtown by IHG. During your stay, you'll be within walking distance of T-Mobile Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from T-Mobile Center and a few minutes from Kansas City Convention Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1049 square feet (97 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Kansas City Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kansas City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Holiday Inn Kansas City Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,049 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 0 to 30 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Downtown Kansas City
Comfort Downtown Kansas City
Downtown Comfort Inn
Comfort Inn Kansas City Downtown
Comfort Kansas City Downtown
Comfort Inn Suites Downtown
Kansas City By Ihg Kansas City
Comfort Inn Suites Kansas City Downtown
Holiday Inn Kansas City Downtown by IHG Hotel
Holiday Inn Kansas City Downtown an IHG Hotel
Holiday Inn Kansas City Downtown by IHG Kansas City
Holiday Inn Kansas City Downtown by IHG Hotel Kansas City

Holiday Inn Kansas City Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel staff was very helpful corteous
Stayed 1 night in Dec 2024

10/10 Excellent

Monise Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Crown Center
Stayed 3 nights in Dec 2024

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly, clean facility, and delicious food!
Stayed 1 night in Dec 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness
Just a circus with elephants above us all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricky

Travelled with group
Stayed 3 nights in Dec 2024

10/10 Excellent

Telisha

Stayed 1 night in Oct 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
We enjoyed our stay at this hotel. We were here for an AEW wrestling event. We needed one room with multiple beds/spaces as we had an exchange student with us. The King Standard multiple bed was perfect as our student had his own space with a door that can close. Although we had to pay for breakfast (except our kid ate free), it was delicious and convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Griselda I

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I didnt like that we found a bedbug in our room but the GM was notified right away.
Stayed 2 nights in Dec 2024

2/10 Terrible

Samuel

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rooms weren't ready for a long time. If you are staying there and want to be on time, like a game, think twice about this location. They claimed they were under staffed, but a lot of the workers, like the person who was supposed to inspecting the finished rooms was standing around or watching tv in the lobby. Then, the do not tell you, but parking is not included. I was charged $25 just to park in their standard lot, not to mention a handicapped spot. Thoroughly disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff. Loved the atmosphere and would choose this hotel again. Only negative would be guests banging their doors at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the actual hotel. Wish the walk from the hotel to the streetcar pick up was a nicer walk. Walkways in poor repair, littered, not greatly lit desolate feeling at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked new; well maintained and very clean. The room was comfortable with plenty of lighting and modern conveniences. The hot water was fabulous; I love the hotter the better!! The staff was wonderful and extremely accommodating to us. Gave us an early check in before the Chiefs game; much appreciated!!♥️
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but all the fees and having to pay to park is very frustrating, The website does not say anything about all the extra fees associated with booking the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the restaurant and bar accommodations
Stayed 2 nights in Dec 2024

10/10 Excellent

Gavin

Stayed 2 nights in Dec 2024

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was fine
Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We had the first room right by the elevator. The outside/lobby music played well past 11:30pm and was very loud keeping us awake. There wasn't a lot of parking. On our first day we had to go inside to the lobby to ask what we should do. They told us there was another lot across the street, however there was no signage etc to inform us of that. I had to wait about 10 minutes for someone to come to the front desk to talk to. We paid upfront for breakfast, however the first morning it took about 35 minutes for someone to come over. When we first sat down we were told someone would be right with us, but then nobody acknowledged us for 35 minutes. At the time there were only two other tables with people. I was frustrated because Serenity said they just needed a couple of minutes, but then to ignored us for over half an hour after that. If it was going to take an hour to get any food I wish they would have informed us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I took a weekend get away and stayed 2 nights. The rooms were clean, nicely furnished. The staff from check-in to the restaurant/bar were always pleasant and ready to help. The food was good and the portions were ample. The on-site bar was nice, and well stocked. I would recommend this Hotel to anyone. Prices were not terrible!
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
The hotel was updated and clean. Area looked safe with good lighting in the parking. The negative was $25 a day to park in an unsecure parking lot.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to get to, friendly staff
Stayed 2 nights in Nov 2024