See all properties

InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • University of Missouri-Kansas City
    10 min walk
  • Kemper Museum of Contemporary Art
    16 min walk
  • Kansas City Art Institute
    16 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is €191
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around InterContinental Kansas City at The Plaza, an IHG Hotel. During your stay, you're just a quick walk from Country Club Plaza. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
  • Pets welcome for a fee (restrictions apply)
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:30 AM.
American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 212 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 67 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lood

Wasn’t the most visually appealing…
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our K.C getaway. The balcony is an awesome place to decompress and our kids loved the pools. Everyone was very friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Deon

Travelled with family
Disliked: Cleanliness
Nice. But could use some inprovement.
Our room was dirty. There was even blood on the bathroom wall. And they were busy and understaffed. It's still a nice hotel and I was stay again. But this was for sure an off weekend for them
Stayed 2 nights in Aug 2024

10/10 Excellent

JaVonta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the evening entertainment in their lobby
Stayed 1 night in Aug 2024

10/10 Excellent

Eduard

Stayed 2 nights in Aug 2024

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Laila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charity

Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay there.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I did not get the room I reserved and there was no appropriate action taken
Stayed 1 night in Aug 2024

10/10 Excellent

KISHORE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we stayed in
Excellent location Walking distance to Country Club Plaza Room was modern and good view to the Plaza Loved it Beds are comfy and bathrooms modern Service staff were excellent and breakfast hearty Definitely would stay here multiple times and highly recommend this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff, and excellent location
Stayed 1 night in Aug 2024

6/10 Okay

Gregory, Columbia

Travelled with family
Room service took towels but didn’t leave fresh ones. Self parking garage card scanner never worked
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Bill

Stayed 5 nights in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness
Needs modernizing. Bathroom tiny. Has outdated tub/shower. Property was not bad, but way overpriced for the amenities included.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was 3 and we were not able to check in until 5:45
Stayed 1 night in Jul 2024

6/10 Okay

Avenell

Business traveller
Bait and switch
Beware of Hotels.com pay for breakfast scheme. We paid for 5 and only got 2. It's a bait and switch. Customer service if very poor at Hotels.com
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff & Location - POOR Infrastructure
First, the location and staff were fantastic. Everyone who worked at the hotel was SO nice and tried their best. The hotel conditions were poor. We were promised "Plaza View" which looked out over a road and some dumpsters. The pool and pool deck were filthy, there were no towels. The phones never worked, not for room service, valet, etc. We asked for clean towels for hours. We had to dry off with a bath mat and hand towels. The bathroom smelled like sewage the entire time. There was simply not enough staff at this property. The line at the front desk was always long, and the phones were left ringing. I felt so bad for the hotel staff to have to work in such conditions with no support. For the cost of this hotel, I would never stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness
Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel needs new management
This hotel needs new management, this is not a staff issue, they are not trained or equipped to fix weak management. Every part of our experience was sub-par, we called and told hotel we would check in late they gave our room away, they put us in new room, but it was not clean, they moved us to new room which was fine, next day Keela was super helpful and comped the us for all the issues at check in. Tried to eat at hotel over an hour to get food when not crowded, housekeeping did not show up the third day even though we were gone for most of the day. Pool had no towels, bill was incorrect at check out, Kendra was super helpful and got that issue resolved. This is a well located hotel, but dated, could be great, but someone with leadership that does more then corporate e mails needs to be in charge.
Stayed 4 nights in Aug 2024