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The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Exterior
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Indoor pool, outdoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
401 Regent St, Excelsior Springs, MO, 64024
  • Paradise Playhouse
    9 min walk
  • Hall of Waters and Cultural Museum
    11 min walk
  • Excelsior Golf Course
    4 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    39 min drive

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Presidential Suite, 1 King Bed with Sofa bed (Royal) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Royal)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 hot tubs, a quick walk to Paradise Playhouse
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges and a 24-hour fitness centre are on-site.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and a safe. Beds feature down duvets. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Elms Hotel & Spa, a Destination by Hyatt Hotel. During your stay, you're just a quick walk from Paradise Playhouse. You'll find features such as free WiFi in public areas and free valet parking, plus 2 bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with body treatments, facials or massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Paradise Playhouse and Hall of Waters and Cultural Museum
  • Pets welcome for a fee
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly The Elms Hotel & Spa, a Destination by Hyatt Hotel. Free self parking and valet parking are available.

This Excelsior Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
Three Owls – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern – Overlooking the pool, this brewpub only serves light fare. Open selected days.
Cafe Soterian – This café only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 250 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1011 reviews" "
Rating 8 - Good. 267 out of 1011 reviews" "
Rating 6 - Okay. 110 out of 1011 reviews" "
Rating 4 - Poor. 57 out of 1011 reviews" "
Rating 2 - Terrible. 34 out of 1011 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

REBECCA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! EVERYONE was super kind and hospitable. It’s a beautiful property with many activities and extra amenities. Thank you Elms and thank you Jennifer the evening desk clerk. She was engaging, accommodating and a fabulous human to chat with. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for years. Love it but is a little pricey.
Stayed 1 night in Aug 2024

10/10 Excellent

Gage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best.
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Revisited for the first time since I was kid 30 years ago. What a beautiful renovation! The grounds of the Elms were so relaxing and serene; the highlight of our stay was a late night walk under the LED torch-lit path, surrounded by lush hostas, ferns and moss-carpeted trees. We laid in a hammock between two trees, gazing at the stars with the ambience of nature providing the soundtrack. SO romantic. In the morning, we returned to this area for group yoga under the gazebo, which was heavenly. Inside, we loved how bustling the entertainment was, from the live music coming out of the lounge to the super fun paranormal tour with our superbly entertaining guide, Jay! The facilities are slickly updated but honor the history of the building with class and nuance. The underground lap pool was so cool and unique! In our room, I especially appreciated how roomy and contemporary the bathroom and shower were. The immediate area around The Elms is a mix of charming small town Main Street vibes and old houses in various states of disrepair, but it doesn’t sour the charm and elegance of The Elms whatsoever. It’s a diamond in the rough. I highly recommend a visit if you haven’t been in a while!
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elms is a beautiful, historic hotel that has been modernized in ways that maintain its character. My room was clean & well appointed (note the “closet” was tiny). I had a breakfast & a dinner at Three Owls. Both were delicious & service was very good. I really enjoyed the pool - plenty of loungers (midweek) in both sun & shade. The pool bar has a good selection of drinks & bar food. I had a relaxing hydrafacial in the Spa. Only disappointment was that the Grotto was closed for repair. Although they knew about this days ahead of my trip, I received no notice. I would have postponed my trip as this was something I wanted to try. I asked for some consideration (Grotto charge is $75/two hours) and they applied a $50 credit to my bill. Overall, I would definitely stay here again —- but would call ahead to confirm amenities.
Stayed 2 nights in Aug 2024

6/10 Okay

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa experience was excellent, we loved the grotto.
Stayed 1 night in Aug 2024

6/10 Okay

Darryl

30 dollar charge at check in
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leslie at the front desk was exceptional!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style and everything they had to offer
Stayed 2 nights in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the restraunt is convenient and offers tasty meal options.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outdoor areas, lots of shade if needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Wes

Stayed 2 nights in Jun 2024

10/10 Excellent

Vena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Virginia

Stayed 1 night in Jul 2024

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in the restaurant. Poor choices, drab and food quality an issue.
Stayed 1 night in Jul 2024