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The Westin Kansas City at Crown Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Kansas City at Crown Center

Property grounds
Exterior
Outdoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
1 E Pershing Rd, Kansas City, MO, 64108
  • Crown Center
    1 min walk
  • Unforked
    1 min walk
  • Union Station Tram Stop
    2 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    20 min drive

Room options

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Westin, Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Kansas City at Crown Center

Eco-certified Kansas City hotel in Crown Center District with a health club
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at The Westin Kansas City at Crown Center. During your stay, you're just a quick walk from Crown Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • 9 minutes by foot from Hallmark Visitors Center and a 2-minute drive from T-Mobile Center
  • Free bus station shuttle shuttle service
  • Dogs welcome for a fee
As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Kansas City at Crown Center. For a fee, parking is available.

This Kansas City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
One East – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 25.0 per day (in/out privileges)
  • Valet parking fee: USD 35.0 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Edwin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Caleb

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff - valet parking, front desk, bell staff and pool staff were all wonderful.
Stayed 1 night in Aug 2024

6/10 Okay

Alayna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Jerry

Travelled with family
Rooms are beginning to look run down. We had 2 corner rooms for our group, we prefer these as they are larger. However the carpet is very worn, and wallpaper was warped and peeling in places. Room was clean, just needs updated.
Stayed 1 night in Aug 2024

10/10 Excellent

Kandice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stayed an extra night loved the pool and hot tub very nice comfy beds room was very nice and loved the shower and easy to access my Netflix loved loved it
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yunwu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, with lots of food options
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rose Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to navigate area!
Stayed 2 nights in Aug 2024

10/10 Excellent

Whitney

Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, safe underground parking, really nice relaxing pool, connected to Crown Center for easy access to shopping and dining.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
……..
Stayed 2 nights in Jul 2024

10/10 Excellent

josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience... great price
Stayed 2 nights in Aug 2024

6/10 Okay

Marcia

Travelled with group
Liked: Property conditions & facilities
Dissapointed.
I was so excited to stay here with my friends. Check in was 4pm. I waited 3 hours past and was not able to check in until 7pm. Fine, whatever. Then, Friday afternoon there was a giant cockroach in our tub. I called the front desk twice. The second time someone told me to put something over it and hung up. So I did so it didnt come into the bedroom. We did not get house keeping Saturday and had no towels and ran out of toilet paper. When I explained about the roach at checkout they comped us $35 for one day of parking out of 3.
Stayed 3 nights in Aug 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff-from valet to waitstaff-were exceptional. Needs a bigger breakfast area (expand into bar area maybe?) to accommodate large crowds during peak times.
Stayed 3 nights in Jun 2024

6/10 Okay

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Its OK but the price is on the high end.
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024