El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property
VIP Access

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Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Exterior
4 outdoor pools
12 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Cenote Azul
    ‪6 min drive‬
  • Cenote Cristalino
    ‪6 min drive‬
  • Xpu-ha Beach
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Suite Superior

  • Sleeps 2
  • 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 2 Queen Beds

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

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About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and a safe. 30-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Half Moon Bay. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to facials, body treatments or massages at NÁAY SPA
  • Services include tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • 9 minutes by car from Puerto Aventuras Marina and 6 minutes from Ecopark Kantun Chi
  • Free airport shuttle service
Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

GOURMET PUB – This restaurant specialises in international cuisine and only serves dinner.
CULINARIUM – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
GUACAMAYAS BAR – On-site bar. Open daily.
LA CANTINA BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
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Sensimar Resort Riviera Maya Gourmet All Inclusive
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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 222 reviews
Rating 8 - Good. 46 out of 222 reviews
Rating 6 - Okay. 30 out of 222 reviews
Rating 4 - Poor. 11 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

CAMELA KAM YIN

Stayed 7 nights in Oct 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this resort for our honeymoon two years ago and had a wonderful time! We decided to come back for our second year anniversary and stay on the Palms side of the resort because we love the beauty of the Palms and the beach it offers. We have a had an amazing trip yet again! One of our truly favorite parts this year was all of the amazing staff we met. Can I just say you will find no better staff than at this resort! Wow! We absolutely LOVED meeting Benjamin. He is so outgoing, friendly, and soooo funny! We are so thankful we met him! His co-worker Luana is also amazing at pool volleyball, thankful for her skills on our team! I’d also like to call out more entertainment staff- Angel, Alexandro, and Maria were always great at inviting us to various activities. Loved painting my flower pot! And glad they encouraged us to play volleyball because that was also really fun! Jose & Luis gave us salsa dancing lessons which was also a great time. Timburcio is our favorite bartender, we frequently saw him at the swim up bar near us- he’s great! And last but not least, Karla, our concierge - request her to be yours! She is amazing! The beauty of this resort is breathtaking, but the staff make it a truly beautiful place. The weather wasn’t what we planned this time, but it really made us get to know more people and we are so thankful for that. It made this trip even more special! ❤️
Stayed 7 nights in Nov 2024

6/10 Okay

John

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property itself is beautiful and well manicured/maintained. Evening shows were great but there isn’t any daytime entertainment. Sky massage was incredible. Tomahawk dinner was excellent. Dining options were extremely limited as it seems there is not enough staff to operate any of the restaurants even at mid capacity. Restaurant and bar staff are extremely rude and univiting. 2 Cockroaches in the room but we were unable to switch rooms as we were told “half of the resort rooms are not open or ready for guests”. The following day the entire 3500-3700 blocks of rooms were fumigated. The “more inclusive” is a bait and switch. None of the mentioned included activities are available on the property but are located 1.5 hours away and you will be gone for over 10 hours. A nice relaxing time with my husband and our parents but none of us would return.
Stayed 7 nights in Nov 2024

8/10 Good

ELGIN

Stayed 4 nights in Oct 2024

8/10 Good

Sondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great. The seafood was fresh and tasty. Staff was friendly and the more inclusive options for excursions were fabulous. We went to Maroma Beach and the food there was outstanding. Fresh grilled fish. The only thing that could be improved was the check in process, not a lot of information was shared, and some of the outdoor furniture could really use a facelift. But overall it was a lovely place to stay.

8/10 Good

Traver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i had to pay 100 bucks because i used there towels from are room to clean up my throw up
Stayed 6 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Second time to this property and it did not disappoint!!
Stayed 12 nights in Oct 2024

8/10 Good

katherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Room service as just ok. Had to ask for clean towels a couple times and one day our room wasn’t cleaned at all
Stayed 7 nights in Nov 2024

10/10 Excellent

david

Stayed 6 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Needs updates on rooms...and some food was average...not 4 to 5 star....overall like the resorts
Stayed 7 nights in Oct 2024

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, pero no hay suficientes shows en la noche y los que hay no estan muy buenos.
Stayed 7 nights in Oct 2024

10/10 Excellent

Beverley Diane, Stittsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 11 th trip to Eldorado Seaside Palms. As always the grounds are immaculate, the staff are perfection. We really appreciate the litttle touches like having our room decorated for our anniversary and the turn down service at night. It’s what makes you feel very special. Our room request was accommodated and we had the beach front walkout in building 30. We love the abundance of Bali beds. While the weather did not cooperate this time around we had an amazing stay regardless. There were a few food issues ( Italian restaurant meals were so salty we could not eat them) but otherwise we found plenty of great food options. I was also sick with pneumonia this trip and needed to see the onsite doctor twice which was an Amazing experience. I am a nurse and so I really appreciated his professional approach. Dr Jonathan Gomez was fabulous and I really appreciate not only his care and attention but also that it did not break the bank to go and see him. Gloria who makes the morning tacos is one of the sweetest people you will ever meet. She made every morning start wonderful with her smile and attempt to teach us Spanish. With being sick my entire trip we did not get to any of the shows this time but know from past experience that they are all really good. We look forward to being back again next year
Stayed 9 nights in Oct 2024

10/10 Excellent

Alina

Fantastic beachfront resort! Great staff, fantastic service, impressive beach! Looking forward to returning soon.
Stayed 10 nights in Oct 2024

8/10 Good

Karen

Stayed 6 nights in Oct 2024

6/10 Okay

Alanna Dawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Latrena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Since it was my birthday they upgraded my room! I enjoyed the food atmosphere and the more inclusive options were great! The catamaran with snorkeling was amazing!
Stayed 4 nights in Oct 2024

4/10 Poor

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms has a really big bug problem. Ants and other bugs all over the restroom. You can tell they are fully aware as every time they service the room they spray tons of bug spray all over the floor making it very slippery and unsafe. Not worth the bucks! The staff is very friendly until late at night because they don’t want to help then.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was unique. I felt the true jungle experience.
Stayed 7 nights in Oct 2024

6/10 Okay

Ninneta

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

Michael Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer more mexican Dining options. Not so much gourmet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

ANTHONY

Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and atmosphere were top notch
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival was late, only one night, restaurants limited.
Stayed 1 night in Sep 2024